Reena Khosla A-** Oriental Apartments,

Plot No. *0, Sector 9, Rohini

New Delhi -110 085

Mobile : 981*******

Email : acrtrj@r.postjobfree.com

PROFESSIONAL EXPERIENCE SUMMARY

I have been working in an administrative/trainer role where my duties included document management, help desk management through email and phone calls, handling grievances and providing solutions in time, organizing meetings and recruiting/training of Employees.

WORK EXPERIENCE

Apar India College of Management & Technology-Authorized Centre of SMU (since September 2008)

Head – Operations (September 2012 – June 2015)

Review resumes and conduct interviews for new Employees and students for campus placements

Delegate and provide ongoing guidance and support to the employees to complete their action plans

Handling students Grievances and providing solutions in time

Active follow-up with University via email/mails/telephonic conversations for redressals pertaining to Admissions, Projects, Assignments, Re-registrations, Re-sitting, Readmission, Centre Transfers and other Academics Administration

Increasing the business by communicating with the students via bulk Emails and SMS and thus getting referrals

Getting approvals for Project Examiners from the University

Monitoring and Controlling the online booking system for Examinations and the University portal developed in SAP

Head of Department - Information Technology (September 2008 - September 2012)

Enhancing Teaching & Knowledge skills of Lecturers

Organizing Guest Lectures & Seminars for the welfare of the students

Actively teaching UG & PG students

Central Reserve Police Force Public School (July 2006 - May 2008)

Assistant Junior Programmer

Supervised students in their Project development (Web Base, Visual Basic & C++)

Taught Flash 5.0 to Class VI - VIII

Made project for tracking student’s information for school (Visual Basic/Ms Access)

Freelance Lecturer/Consultant (Nov 2000 – July 2006)

Meera Bai Polytechnic (May 2003 - July 2006)

Taught Autocad to Interior Design & Masters of Operation Practices Departments

Kasturba Polytechnic (June 2001 - June 2003)

Taught Short Term Courses in Ms-Office to the UG and PG students

Board of Technical Education (June 2001 – June 2004)

Assessor Computer Sciences for UG and PG students

IMS Ghaziabad (May 1998 – May 2000)

Taught UNIX to Post Graduate Diploma in Computer Applications students

Dr. Charan Singh University,Meerut (1999)

Assessor & Paper Setter UNIX, Bachelor of Computer Applications students

Marian De Ruyter fashion illustrations / trend consultant, Holland (Jan 2002 - April 2002)

Marian De Ruyter is one of the fore most Free Lancer for the Fashion Illustrations in Europe.Assisted her in her Fashion Illustrations, Collages and other Computer related graphics.

Netwave Technology Ltd, Azadpur (April 2001 - Jan 2002)

Provided Technical support to their existing Franchisees

Created new Franchisees

Recruitment and Upgrading the staff according to the needs of the Organization

SRS Infotech, Laxmi Nagar (Nov 2000 - April 2001)

Consultation on Structured teaching guides pertaining to chapter material

Recruitment of the Staff

Operations related to Marketing and Academics

Mohan Softwares Pvt Ltd - Franchisee Aptech Ltd (Oct 1992 - Nov 2000)

Centre Manager ( Sept 1998 - Nov 2000)

Supervised a staff of 25

Supported management in handling the Centre Operations, in terms of Technical, Marketing, Recruitment and Expansion

Developed Online Examination System which included objective type questions to be solved by students online in a specific period of time, using Visual Basic, Oracle and Windows 98

Coordinator (Sept 1996 – Sept 1998)

Responsible for growth and smooth functioning of batches

Supporting Faculties in their Technical Skills

Developed a Payroll Generation program using FoxPro

Senior Faculty (Oct 1992 - Sept 1996)

Provided support to students in project handling & debugging in FoxPro & COBOL

Teaching Computer Science and Information Practices

National Institute of Technology & Management (Oct 1989 - Sept 1992)

Academics Head

Provided training to Army Officers (including Cornels and Brigadiers) in Sena Bhawan for Office Automation

Management and Coordination of the various courses held at the Institute

MAJOR STRENGTHS

Ability to bring desired results in time

Inter Personal and communication skills

Sincere and Hardworking

In-depth knowledge of working of any Educational Institute

Good in Advance Ms-Excel

ACADEMICS QUALIFICATION

Masters in Computer Applications Maharishi Dayanand University, Rohtak, 2009

Developed a web site on 4 People Technologies, an organization dealing in education, software and manpower using ASP.Net

Developed TIC TAC TOE, game in C++ using concepts of AI & Graphi

Developed Library Management, project in Visual Basic, Ms Access, WindowsXP

Post Graduate Diploma in Marketing and Sales Management, Bhartiya Vidya Bhawan, (affiliated to Dr. Rajinder Prasad Institute of Management Studies, Bombay), 1991

Post Graduate Diploma in Computer Applications, The Institute of Software Technology, (Affiliated to IIMT, Ghaziabad), 1989

Bachelor of Science, University of Delhi, 1988

All India Senior School Certificate Examination, 1985

Secondary School Examination Certificate, 1983

( Reena Khosla )

Contact this candidate