Cara J. Wilcox

*** **** ******, ******, ** *****

478-***-****

acrt7x@r.postjobfree.com

- Summary -

I would like to obtain a Clerical type position with a company that has a high priority to their employees and clients. I am a team player and work well with others. I am highly motivated and finish any job that is given to me to complete. I have several years of Administrative, Clerical, Accounts Receivable and Payable experience. I have Office Management experience and have processed payroll for 100+ employees.

- Employment -

Geico – 3/2012 – 9/2015

Imaging - Prepared incoming FL, Macon and NY mail for bills and claims for scanning into system.

QC’d work after it is scanned into system to make sure claim numbers are correct and paperwork is readable for claims adjusters and other departments. Researched and pulled scanned items that are not acceptable and may need to be rescanned.

AR department - Worked with customers with payment issues, assisted with refunds back to customers for fees and overpayments. Contacted bank to assist in removing overdraft fees for customer. Assisted other departments with paperwork, bankruptcies and return mail.

Salvage department - Assisted Claims Adjusters with claims and making sure customer was taken care of and car was sent to correct tow yard for processing.

Dover, TRC Staffing – 6/2010 – 1/2012

Administrative/Clerical/Data Entry

Worked a variety of clerical duties including, phones, data entry, customer meet and greet.

Managed filing of documents for several office personnel

Managed calendar for office staff for meetings

Assisted with data entry of employees time into database for payroll

Deepwater Horizon Oil Spill - 1/2010 – 6/2010

Claims representative for the BP Oil Spill in FL

Assisted business and individuals on Gulf Coast with filing claims for their business being effected by the BP Oil spill. Made sure customers had all the paper work such as pay stubs, information from managers explain how business was effected or shut down.

KForce Staffing Agencies – 9/2009 – 12/2010

Administrative/Customer Service

Worked with various companies such as: Department of Family and Children Services, (Teen Works Program), Budweiswer beverage and 3PD moving company

Answered incoming customer service lines and assisted with customer service questions and problems also assisted with appointments.

Responsible for delivery drivers manifest, scanned and processed monies from various companies.

Enhanced Telecommunications Inc. - 5/2008 – 9/2009

Administrative Assistant

Support for office personnel and executives

Data entry of clients and prospects for sales calls

Arranged Expo's and Conferences attended by ETI

Managed tradeshows, arranged flights, hotels, and car rentals to and from shows

Managed shipped material to and from trade shows, assisted with booth setup before arriving

Intercon South - 3/2007 to 5/2008

Office Manager

Responsible for Accounts Payable and Accounts Receivable, taxes State/Federal

Responsible for daily and end of the month balancing and bank accounts

Enter orders and make sure there is adequate inventory for orders

Made sure incoming merchandise was entered into the inventory correctly

Maintained good communication with warehouse personnel and property management issues

- Education -

Ashford University – Early Childhood Development and Education – Currently in classes

Middle Georgia RESA Certificate Substitute Teacher Workshop – August 2015

New Horizons Learning Center - Certificate in MS Outlook – 2009

Phillips Business College – Graduated summer 1987

Certificate for Executive Secretary/Shorthand

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