DEBRA A. O’NEAL

702-***-**** or 941-***-****

**** ********* ******, ***** ****, Florida, 34287

acrt73@r.postjobfree.com

OPTICIAN / OPTICAL MANAGER

Committed and motivated with exceptional customer service skills. Approachable, dependable and has a strong work ethic with a professional demeanor. Knowledgeable in field, proficient at learning new procedures and taking leadership of new projects.Very patient orientated. PROFESSIONAL BACKGROUND AND ACCOMPLISHMENTS

OPTICIAN

Assisted patients with choosing frames best suited for their face shapes and prescription

Informed patients of miscellaneous lense styles and add ons, directed them to what options would best fit their vision needs and also taking the appropriate measurements

Adjustments and repairs done efficiently

Designing of eyewear displays, ordering frames for patients to view or for warranty

Conducted contact lense teaches and instructions for new wearers,stocked contact lense trials and if contacts were sold in office to keep the sellable contacts stocked,ordered contacts for patients

Writing up glasses orders and processing to the appropriate labs and to bill the insurance company such as VSP, Davis Vision, etc.

Billing insurance companies for, glasses, contacts, and exams

Pulling authorizations from insurance companies for exams and materials

Pretesting patients

OFFICE

Greeting patients,making appointments, answering phones,maintained filing system Manager

Trained Opticians on lenses and measurements and contact lense teaches

Met with Reps from frame companies to order frames for frameboards and back stock

Set up inoffice educational seminars for staff to keep current on new lense styles and contacts

Did E.O.B.s from VSP insurance and daily day sheets for the doctor

Assisted with accounts payable and accounts recievable

Purchased office supplies

Data Entry

Revolution EHR

EMPLOYMENT HISTORY

Optician, Family Eye Care Las Vegas, NV. (05/2015 09/2015) Optical Manager, Desert Vision and Eye Care North Las Vegas, NV. (04/2004 05/2015) Lead Optician, Nevada Eye and Ear Las Vegas, NV. (04/2000 04/2007) EDUCATION AND TRAINING

Educational seminars with local lab and lense reps Classes at Vision Expo West for the last 15 years

Diploma from Antioch Community High School, Antioch, IL.