Monique L. Campbell

**** ***** ***** **** ***. D Raleigh, North Carolina 27609

T: 919-***-**** E: acrt4e@r.postjobfree.com

Objective

To Work with a company that gives me an opportunity to work under a management of innovative and inspiring minds, which would groom my innate skills of creativity.

Experience

Krispy Kreme Doughnut Shop 2014 February-august

Greeted customers by helping determine their needs and educated customers on specials the main menu. Prepared and sold coffee and doughnuts, drinks, deserts. Cleaned equipment, maintained supplies, stocking doughnuts as well as other things when needed. Prepared bills for food using the cash register.

Wal-Mart Super Center 2014 September-November

Experience on operating cash register and handling all forms of payments necessary. Was able to work with customers in difficult situations. Helped shoppers find what they needed. The ability to interact with customers and co-workers in a fast paced environment, and the ability to work different hours and weekends as the business dictated. Was able to multitask and have good organization in the work place.

Xerox (Cvs Caremark, Silver script) 2014 November-January

Customer Service Representative. Transferred and held calls, Listened to calls to clarify and manage conversations. Worked with a lot of upset customers and conflicts with challenging situations. Helped customers to try and exceed expectations and build long-term loyalty for the company. Handled incoming calls from customers, responding to inquiries, resolving problems and correcting errors that were made on their profile. Provided quotes, and used consultative selling techniques for Medicare Part D. Insurance,

Education

Education: High School Diploma 2010-2014

Graduated from William G. Enloe High School 2014

Skills

Activity/Interests:

Gospel choir, FBLA (Future Business Leaders of America), Yoga, Ballet (1)

Computer Skills:

Proficient with Microsoft word, power point, and Internet.

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