Brett E. Robinson

**** ******** ** **, ******, GA 30080

acrt4b@r.postjobfree.com

571-***-****

CAREER SUMMARY

Software, game and system design specialist with 20 years of experience in the video game and business systems space. Creative problem-solver with team and project management skills.

PROFESSIONAL EXPERIENCE

Citadel Studios Manassas, VA 2015

A game and technology development startup, building a community of dedicated players around the next generation of mod-able multiplayer sandbox role-playing games.

Executive Producer – Shards Online

Provided production and marketing support for pre-release, crowd-funded sandbox massively multiplayer online role-playing game.

Produced web-based marketing including website updates, videos and social media.

Coordinated business strategy, production pipeline and marketing efforts.

Interfaced with early-access backer community via forums, IRC, email and live events.

Turner Broadcasting Systems: Cartoon Network Atlanta, GA 2009 - 2014

A media company creating and programming branded news, entertainment, animation and young adult media environments on television and other platforms for consumers around the world.

Lead Systems Designer – Cartoon Network Games Studio

Created and executed systems, content and level design for projects through full SDLC for Cartoon Network’s tent-pole "Epic Games" web offerings, including:

Fusion Fall - the first of its kind, browser-based MMORPG platformer created in Unity

Project Exonaut - a fast-paced side-scrolling multiplayer platformer/shooter

Fusion Fall: Heroes - an isometric cooperative beat'em up

Adventure Time: Battle Party - a streamlined, non-toxic MOBA in the Adventure Time universe.

Created and implemented game designs from conception through post-launch support using Unity, Lua, Groovy, XML, Excel and a variety of other software packages.

Worked closely with engineering, art, UX/UI, brand management and QA to gather and document design and system requirements, and implement and drive project deliverables.

Reviewed project deliverables to ensure design and implementation requirements were met and adhered to quality standards, brand integrity and COPPA compliance.

Worked with third party vendors on the production of smaller web games; providing direction and feedback on design, user experience, brand adherence and to assure overall quality.

Electronic Arts: Mythic Studios Fairfax, VA 2001 - 2007

One of the pioneers in online game development, known for its bestselling massively multiplayer online role-playing games.

Associate Designer – Warhammer Online

Provided game design, creative direction, systems and content implementation and QA for key game-play systems on Warhammer Online: Age of Reckoning, a million-plus selling “massively multiplayer online role-playing game”.

Created detailed designs and system specs for key game-play systems for Dark Age of Camelot and Warhammer Online: Age of Reckoning

Responsible for managing system and content designs from conception through implementation.

Content Developer – Dark Age of Camelot

Developed new content and maintained existing elements of the “massively multiplayer online role-playing game”, Dark Age of Camelot. Provided content, level and systems designs for multiple game expansions including: Trials of Atlantis, New Frontiers, Catacombs and Darkness Rising.

Team Lead – Mythic Customer Support

Shift manager for 20+ person online customer service department responsible for In-Game Support.

Network Access Solutions Corp. Sterling, VA 1999 - 2001

A broadband network solutions and data communications services provider for businesses. Focusing on DSL solutions and offering network consulting, network services and enterprise equipment sales.

Product Manager - Network Services

Responsible for complete lifecycle of products and services for multi-million dollar Network Services product line. Developed business cases, managed P&L and analyzed trends to optimize product feature-sets and market focus. Gathered engineering and system requirements into a unified product definition and oversaw integration of new products and services into sales, operations and support systems.

Created project plans and managed Network Services products through complete lifecycle.

Coordinated with stakeholders across multiple organizations to resolve issues and provided direction and managed status to drive projects forward.

Program Manager - Marketing & Sales

Reviewed, implemented, streamlined and documented critical business processes and procedures. Performed quality management functions inter- and intra-departmentally including process auditing, metrics development and policy review.

Redesigned business processes to allow the company to obtain TL 9000 certification.

Represented Sales, Marketing and Customer Support on “Project Renaissance.” Provided systems requirements and UX/UI guidance implementing new “first-in-class” business systems.

Senior Manager - Order Management

Managed, hired, trained and developed 30+ customer and sales support team responsible for circuit provisioning and pre-delivery Sales and Customer Support, receiving multiple awards in recognition for exceeding expectations in maintaining customer communication and satisfaction.

CICAT Networks Fairfax, VA 1996 - 1999

Provider of wide area network consulting and nationwide access solutions, including voice, data and IP services with a specialty in deploying large networks and tele-worker services.

Manager - Line Orders

Managed a small team responsible for ordering and implementing Hi-Cap circuits, providing WAN/LAN network design, sales consultation and customer support. Provided end-user network system integration; interfacing with customers, vendors and RBOCs/CLECs to troubleshoot equipment and circuit issues. Compiled bids for submission to government and other high profile RFPs.

Responsible for managing customer projects from first contact through ongoing support.

Coordinated with customers, vendors and RBOC/CLEC organizations to ensure proper ordering, installation, integration and support of circuits, hardware and services.

Designed and developed the Line Qualification, Ordering and Tracking web portal for CICAT and Bell Atlantic, streamlining the end user experience in the sales and support processes.

TECHNICAL & CREATIVE SKILLS

Software Design

Systems Design

Content Design

UI Design

UX Design

Technical Writing & Documentation

Strategic Planning & Metrics

Team Management

Project Management

Customer Relationship Management

Quality Assuarance

Sales & Marketing Support

Operating Systems & Software Packages

Windows, Mac, (limited Linux, Unix and Solaris)

MS Office (Excel, Word, PowerPoint, Outlook, Visio, Access, Project)

Adobe Creative Suite (Photoshop, Premiere), Gimp, 3DS Max

ZeroBrane Studio, NetBeans (and other IDEs)

Unity, Gamebryo, Unreal Editor

Jira, Remedy, Trello, Clarify, Metasolv TBS

SVN, BaseCamp, Gameloop.io, MindMap,

WordPress, RoboHelp, MailChimp,

Omniture, GoogleAnalytics

... and a variety of variants of the above programs (e.g., Word Perfect, Open Office Writer, etc..)

Programming, Scripting & Markup languages

Lua (Limited Javascript, Groovy, Python and C++)

XML/HTML

SQL

Creative Skills

Game Design

Illustration

Creative Writing

Graphic Design

EDUCATION

Strayer University: Taking classes towards BS in CIS: Programming focus.

PROFESSIONAL & TECHNICAL DEVELOPMENT

Xerox Training Center: Xerox Problem Solving Process

Marvis Associates: Situational Leadership

Marvis Associates: Interviewing & Hiring

Marvis Associates: Effective Performance Assessment

D.E.I. Sales Training: Sales Prospect Management

Contact this candidate