Cover Letter

Energetic, organized and highly motivated IT professional with over 15 years experience As an Microsoft certified technician, has the ability to adapt and Improvise in emergency

server & client base computers & printer connectivity shut downs or malfunctioning work stations. Accomplished in performing detailed and accurate Microsoft WIN XP-XP Pro, WIN 7 & 8 hardware & software/printer malfunctioning problems, while remaining focused on daily business work & productivity Internet/intra-net connectivity, and Microsoft windows software and hardware issues. Excellent written and verbal communication skills. Client-focused with strong relationship-building, problem-solving with customers and tech support customer in call or out call base. Works constructively under pressure in fast-paced, multi-tasking and changing environment. Technologically savvy, with the ability to work in varied PC hardware software & dual OS systems. Proficient with Microsoft Windows, MS Office, Linux OS,

Shane P Kennedy

P.O Box 1101

Oldsmar, FL 34677

813-***-****

Email. acrt0k@r.postjobfree.com

Summary

Energetic, organized and highly motivated IT professional with over 15 years experience As an Microsoft certified technician, has the ability to adapt and Improvise in emergency

server & client base computers & printer connectivity shut downs or malfunctioning work stations. Accomplished in performing detailed and accurate Microsoft WIN XP-XP Pro, WIN 7 & 8 hardware & software/printer malfunctioning problems, while remaining focused on daily business work & productivity Internet/intra-net connectivity, and Microsoft windows software and hardware issues. Excellent written and verbal communication skills. Client-focused with strong relationship-building, problem-solving with customers and tech support customer in call or out call base. Works constructively under pressure in fast-paced, mult

Compu-Tek of Tampa Bay, Oldsmar, FL 2002 - 2015

Delivery of Computer & Cell Phone

Parts Intrastate Florida.

Equipment: Box Van

Software Spectrum, Tampa, FL 2001- 2002

Sales of AOL Advertising

AOL Desktop User Software Problem-solving

Microsoft Desktop Software Hardware Support.

Computer Generated Solutions 2000 - 2001

Technical Support Analyst

ATM support tech, Diebold, NCR Banking cash deposit & cash with-drawls ATMS

Cisco Router Remote Software & Hardware Installation.

1989 -2001

Brite Lite Custom Signs

Sign Installation 20 ton Hydro operator

WPB Fl.

Education

Pahrump Valley High

High School

Pahrump Nevada

Certifications-Microsoft Network + CCNA, A+

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