Cynthia D. Hunter

(***) ***- **** acrssj@r.postjobfree.com

ORGANIZATIONAL LEADER PROFESSIONAL

Accomplished professional who thrives on solving complex issues while delivering superior support. Applies networking and strong communication skills to effectively navigate resources internally and externally. Operates independently and in coordination with others, while applying systematic efforts to foster success.

EXECUTIVE SUMMARY

12+ years of experience in leadership

12+ years of experience in superior service in a diverse array of fields

6+ years of experience with employee relations

Success in the creation & instruction of various instructional guides,

Demonstrated ability to assess a situation & create an action plan to develop desired results

Skilled communicator with experience in developing, implementing & marketing in-house and external professional development trainings, activities, and other social events

Proven business disciplines, administrative & computer literacy skills, & soft skills developed through experience and education

Exceptionally dedicated, dynamic, optimistic, team-oriented, strong ethical morals, determined problem-solver, advocate, extroverted, motivated, and service-centered

EDUCATION

Master of Arts, Organizational Leadership May 2015

Western Kentucky University, Bowling Green, KY

Graduate Certificate, Citizenship & Social Relations December 2013

Western Kentucky University, Bowling Green, KY

Bachelor of Arts, Corporate Communication December 2011

Western Kentucky University, Bowling Green, KY

WORK EXPERIENCE

Coordinator, Academic Advising & Student Services March 2013 to August 31, 2015

Western Kentucky University – Bowling Green, KY

Advise prospective and current undergraduate students for multiple program areas by providing course and program plan information during individual sessions

Coordinate and effectively manage incoming student orientation and course registration events on and offsite

Manage student data files: academic advising comments, progress, support needs, communication history, etc.

Counsels students on financial aid eligibility with regard to standards of satisfactory academic progress & evaluates student academic success to ensure support provided to meet requirements

Provide support to incoming and current students that have displayed a level of college readiness needs that are admitted academically underprepared, underrepresented, and often under-resourced.

Holistic advising: developing an academic advising & mentoring relationship for additional support, career exploration, discovering the learning style that fits the individual to promote academic and professional achievements, encouraging students to actively participate in taking ownership of their academic career, providing financial resource literacy assistance, navigating barriers negatively impacting the student’s success, utilizing available sources within and outside of institution, and networking to provide an intrusive level of support for student needs beyond the classroom.

Human Resource Administrator October 2007-March 2013

Dell- Bowling Green, KY

Recruitment of hourly and non-exempt personnel. New hire orientation, new employee and continuous training, & professional development facilitator. Electronic employee personnel file maintenance. Coordination and administration of employee benefits, employee benefit consulting.

Provide employee counseling, assist with social and organizational conflict resolution, establish & maintain positive employee morale

Payroll management PeopleSoft and Kronos programs, ADP Workforce program use, accounts payables, accounts receivables, full human resource support to the Human Resource Director located offsite

Point of contact for a range of 180-220 employees

accounts payables, accounts receivables, budget adherence

Compliant and knowledge of Federal and State labor compliance and regular participation in internal audits

Client Relations Specialist January 2004- August 2007

Quality Resource Management- Murfreesboro, TN

Managed Service Level Agreements for 32 clients and seeking new clients to compliment the services and reputation of Quality Resource Management in providing the best tele customer service available

Established new client relationships and maintained after contracts signed to ensure client relationship was nurtured and thriving

Acted as liaison for staff of Quality Resource Management

ADDITIONAL COMPETENCIES

Recipient of the 2015 Hats off to Women Award March 2015

Master Advisor Certificate December 2014

ER & CPR (Emergency Response & CPR) January 2013

Leadership Excellence 2011 August 2011

Professional in Human Resources (PHR) June 2008, January 2011

Microsoft Certified Solutions Specialist (MCSE) February 2005

***PROFESSIONAL REFERENCE CONTACT AND REFERENCE LETTERS AVAILABLE***

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