A. ANNETTE REED

734-***-****/acrsnq@r.postjobfree.com

Westland, Michigan 48185

Experience: 5 years total in Administrative Field and Customer Service.

Program Experience: Microsoft Professional/Office Suite 2007-2010 Word, Excel, Power Point,

Access, Publisher, Outlook, Fiscal, PBX Answering System, Ricoh/Sharp/Brothers Copy Machine,

EMPAC, STAR, FMYI, Component Status Program, QuickBooks, Public Speaking, Orientation Training,

Onboarding, Data Entry, AR/AP, Customer Service, and Document Filing.

RECENT EMPLOYMENT

Vibrus Group LLC, Staffing Southfield, Michigan September 2013 -Present

Administrative Assistant/ HR Assistant

Purchase and manage supplies for the office along with performing photocopy and runner duty;

Screen incoming calls, greet and help prospective employees with queries and resolve basic

concerns; Create and oversee staffing events; Proofread and edit official correspondence; File

and maintain reports for HR and Office; Weekly Invoicing; Accounts Payable/Accounts

Receivable Receive and route mail to appropriate offices; Maintain office files and folders;

Key in data into computer databases; Maintain resume binder for all position types in order to

ensure continuous source of contacts as new clients are added (include scanning into online

database); Review required background information including I-9's, tax documents,

references, background checks, and scanning of documents into online employee records;

Check required medical paperwork for all RNs LPNs CENAs and Social Workers;

Invoicing; Audit Filing System; Schedule initial interviews and complete related

paperwork; Assist Office Manager in coordinating viable candidates within tight

timeframes; Assist HR Director with calculating weekly timesheets; Onboard all new

employees; Update employee residential information.

Aflac Perrysburg, Ohio January 2013 June 2013

District Office Administrator

Supervise office and perform administrative support activities for multiple District Sales

Coordinators; Fielding telephone calls, recruiting, receiving and filing claims, word processing,

filing, and faxing, manage business calendar and compose and edit correspondence and

memoranda from dictation; Extensive internet research abilities with strong communication skills;

exemplary planner and organizational skills;. Assist policy holders and manage accounts ; manage

claims, service and maintain all business accounts, perform monthly Book of Business services

reviews with clients; accurately processing enrollments according to the health plan guidelines; Recruit

and schedule prospecting agents; Scheduled and maintained appointment book for District Managers;

Performed all clerical duties as directed by the Regional/District Managers. Build and maintain trusting

relationships with customers and colleagues; exerts optimal effort in successfully completing tasks

Cherne Contracting/BP Contract Toledo, Ohio July 2012 November 2012

Administrative Assistant Temporary Contract

Establish effective coordination and communication between the office and the on-site

projects; Strong and accurate data entry on Microsoft Word, Excel, and Component Status

Program. Help manage event calendar. Distribute and sort mail. Update and file vendor

license and insurance documents. Scan/Photocopy and file all account orders and sensitive

documentation. Order and keep accurate account of office supplies. Operate multiple line

phone system. Directed vendor calls to appropriate office managers. Copy and file architectural

drawings on Bic Sticks. Keep accurate account of all construction drawings, and implement

changes as directed by Assistant Project Manager. Audit and replace Isometric and QC drawings

as requested. Read and interpret Isometric drawings. Audit Flange Management and UOP Files.

Create spreadsheets for multiple data entry work order projects. Assist the Project Manager in

managing the construction site activities as per the set plans and budgetary restrictions. Word

Processed pipe measurements in TOSTR form setup. Checked Superintendent/Foreman sign offs

on forms/Isometrics per quested by Project Manager. Coordinated point of references as needed

for field workers. Assigned gas monitors to field workers. Create files for new employees;

Monitored employee sign in and sign out sheets; Document employee date of hire, layoff or

termination. Pulled employee time card and attendance record from STAR program

requested by Payroll. Manage sensitive record data, and properly void unused data. Update

and file vendor license and insurance documents; Scan, and Photocopy Drawings. Complete

other business transaction, task, and assignments given by Project Manager

Toledo Refining Company Toledo, Ohio May 2012 June 2012

Administrative Assistant Temporary Short Term Contract

Creating and maintaining office documents reports, data sheets. Directed Vendor/Supplier calls to

appropriate Department. Create spreadsheets of Vendor and Supplier products and usage.

Maintained insurance liability records assisting the Contract Coordinator in contacting Vendors in

lapsed or under insured policies. Input data entry of Vendor/Supplier information in EMPAC

system and update as directed by Team Lead Advisor; Responsible to secure all sensitive document

information and codes/passwords. Correspond online by Microsoft Outlook to all Department Leaders,

Vendors and Suppliers of meetings, deadlines, contract changes, and Business set up forms per directed

by Procurement Director. Provide administrative and secretarial support for various departmental

divisions. Operate 2010 Microsoft Office Desktop to compose and edit correspondence and

memoranda from dictation, verbal direction and from knowledge of policies of established

departments/divisions; prepare, type, edit and distribute agendas and minutes of numerous

meetings. Working knowledge and general up keep of Ricoh Printer with fax, scanner, and hard copy.

Women Blessing Women Toledo, Ohio January 2011 - May 2011

Business Office Manager Non Profit Accredited GED/Job Readiness Program

Supervise reception and volunteer staff, train students in office procedures, ordered office supplies,

maintained communication systems, maintained and updated donor contributions, fundraising assistant,

event planning, arranged local travel destinations and speaking engagements for Executive Director and

GED Coordinator. Mailed out brochures to prospective students; Scouted new business owners to

build a larger community base of private funding for WBW program. Process private funding data and

monitoring building security; Review student attendance, call if missed classes where excessive, and

prepare disciplinary actions per Executive Director Request. Class Orientation, copy and file

student records, certificates, and court documents. Provide counseling and family intervention

information to high risk students and families. Create and track spreadsheets of accounts receivables

and accounts payables. Keep accurate Donations In Kind goods and services records and files, of

Donor/Corporate Names. Hard copy all Donor Cash Contributions, creating yearly files and spreadsheets.

Prepare bank deposit slips. Records all expenses and stay within office budget. Regulate filing

procedure, maintain records and sensitive documentation. Ensure all office, school, and student

files are up to date and secure, and that transfer and disposal of records as per the retention

schedules and policies are carried out effectively. Maintained all office equipment to work

effectively; Update OSHA/HIPPA safety and health policies . Organize and schedule administrative

tasks, schedule conference room for administrative meetings, take meeting minutes as required by

Executive Director.

Women Blessing Women Toledo, Ohio November 2009 - December 2010

Administrative Assistant/Receptionist Non Profit Accredited GED/Job Readiness Program

Greet public, Volunteers and Students, answer multiple line PBX phone system, and determine nature of

business and direct caller to appropriate destination. Take and distribute messages, sort and distribute

incoming mail, monitor incoming emails, and answer or forward as required, prepare outgoing mail

for distribution faxing, scanning, and hard copy of documents, maintain office filing and storage

systems, update and maintain databases such as mailing lists, contact lists and client information

retrieve information when requested, distribute and receive packages, order office supplies.

Monitored Student Sign-In/Sign-Out Microsoft Access Program ; Coordinate and maintain staff

administrative records, and company credit cards, type communication documents, reports and

correspondence, organize minor travel arrangements for student field trips. Coordinate and

organize appointments and meetings, assist with event planning and implementation. Monitor and

maintain office supplies, ensure office equipment is properly maintained and serviced. Perform work

related errands as requested.

Point Place Care and Rehabilitation Center Toledo, Ohio March 2009 June 2009

Interim Admission Coordinator

Greet walk-ins or telephone inquiries, invite referral source to nursing center, follow-up on

inquiries after conducting tours of the facility, completing inquiry forms for admission paperwork,

and provide inquiries with brochures about nursing home, Medicare facts, and room rates . Contact

insurance company to determine or verify coverage. Arrange and conduct meetings in conference room

with patient and/or family POA upon or before admission to sign medical paper work, and contractual

obligations, explain nursing home policy regarding payment of bills, different services room rates, and

arrange changes for patient or family POA desiring change. Responsible for providing detailed and

accurate information insuring timely completion of Admissions Contract; Report information that

identifies patient level of care, accommodation required, name and type of insurance coverage, time and

date of admission to MDS Coordinator, DON, and Business Office Manager. Gives families a list of all

department heads and a patient handbook, and interprets nursing home regulations to patient

concerning visitors, and visiting hours.

Point Place Care and Rehabilitation Center Toledo, Ohio February 2009- November 2009

Rotating Weekend Manager

Oversee facility services and operations of the nursing home including guest related and facilities

related issues. Enforce policies to comply with regulations set forth by the Facility Administrator and

Sun Bridge Corporation. Ensure proper handling of all weekend office records including patient

admissions, private insurance, Medicare and Medicaid. Knowledge of proper protocol in emergency

contact, procedures, and codes;

Point Place Care and Rehabilitation Center Toledo, Ohio October 2008 November 2009

Receptionist

Operate paging/multiple line telephone system determines nature of call and direct caller to

appropriate individual or department. Greet visitors. Direct to appropriate office and/or resident

room. Issue and collect identification badges as visitors sign in/out. Monitor security cameras,

maintain level of security and first call response in emergency. Ensure knowledge of staff and

vendor movements in and out of facility. Receive inquiries and release information in accordance with

established policies and procedures. Give directions/information to visitors, guests, residents, sales

representatives, and vendors. Receive request from within the facility and locate personnel through

paging system. Assist with administrative duties as directed; provide full range of clerical support to

the Facility Administrator, Business Office Manager, and Human Resource Manager in the areas of

data entry/word processing, typing correspondence letters, written communication within facility,

filing resident insurance, doctor reports, and secure sensitive office documents and resident files. Insure

working knowledge of copier, fax machine and printers. Receive, sort, and distribute mail as

directed. Balance monthly budget, keep accurate inventory, order office supplies upon approval of

Facility Administrator; maintain accurate account of Petty Cash and Resident funds and bank

deposit slips. Light bookkeeping, and accounts receivable and accounts payable of resident monthly

balance.

EDUCATION

Ross high School, Fremont, Ohio

General Academic Curriculum. Graduated 1987

Terra Technical College, Fremont, Ohio

Secretarial Science 1987-1989

EXPERTISE

My personal field of choice has been the Administrative Assistant Occupation. I feel that this field is an

opportunity of service to not just my colleagues, but to the public at large. I meet the demands of a fast

paced work environment, while demonstrating proficiently in all office functions and providing

excellent Customer and Associate service. I am comfortable in working in different environments,

proficient in all task, and dependable in attendance and time management.

Some of my key skills that are relevant to this opportunity include:

I have 7 years professional experience in an administrative capacity providing support

and assistance to both a single department and multiple individuals throughout the

company.

I have experience in Managing all aspects of the office within the guidelines of company policy,

which includes supervising staff, volunteers, and working with a vast network of cliental both in

which requires extra attention to people management and customer side of business. My

experience ranges from Construction, and within that field of employment, I was able to be

resourceful of time, money management, and accurate maintaining of all architectural documents,

drawings, vendor license, and proper insurance liabilities; in Non-Profit Education Program

gaining knowledge and experience to develop presentation, schedule meeting per Executive

Directors request, and was responsible that proper implementation was adhere to in marketing

fund raising goals within the generated list of Business Owners, and Private Donors to assist in

tax deductible sponsorship of students.

Schedule travel and event management support, training, public speaking, customer

service, and drafting correspondence. I have a comprehensive working knowledge of

various computer applications including MS Word, Excel, Power Point, Access, Outlook,

Publisher, STAR, EMPAC and Component Status.

I work independently with little supervision. I have developed my skills as a resourceful

problem-solver who uses her initiative and organizational skills to get the job done.

I am regarded as a competent team member who is always prepared to go the extra mile.

Someone who is able to remain focused and self-directed in a fast paced work

environment while dealing with conflicting demands.

If you are looking for a highly motivated administrative assistant who is committed to the highest

standards of work performance I would welcome the opportunity to speak with you for a more in-depth

discussion. I am available for an interview at your earliest convenience, please contact me via phone or

email to arrange a time and date for us to meet.

Thank you for your time and consideration and I look forward to speaking with you soon.

Sincerely,

A . Annette Reed

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