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Customer Service Microsoft Office

Location:
New York, NY
Posted:
September 21, 2015

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Resume:

JASMINE BERKLEY

*** **** ***** ******, *****, NY 10457

(C) 347-***-**** (E) acrsfe@r.postjobfree.com

OBJECTIVE

To obtain a position of where I may employ my commitment to the concepts of always being professional and to give customer service in a highly stimulating work environment.

EDUCATION

Wood Tobe-Coburn School New York, NY December 2013

Associates degree, Medical Assisting

Clinical: vital signs/OSHA certification, surgical techniques and rehabilitation medicine, CPR/AED certified, and EKG techniques.

Pharmacology: gained understanding of pharmacodynamics and pharmacokinetics.

Laboratory procedures: phlebotomy and urine collection.

Anatomy and physiology: gained understanding of medical terminology, diseases, and treatments.

Medical administrative: health care insurances and billing and collections.

Associate courses: business law, business management, psychology, Microsoft office word 2010, written communications, intro to sociology, drama & short story.

RELATED WORK EXPERIENCE

Atria Riverdale Bronx, NY April 2014 – Present

Patient Companion

Provide excellent medical assistance to Geriatric patients

Monitor food expiration dates, ensuring proper attention to Alzheimer patients

Maintain activity calendar and organize mail.

Assist with walking and light exercise and physical therapy

Engage in recreational and educational activities focusing on memory books

Plan and prepare nutritional meals, maintain a sanitary environment

Patient education on daily prescriptions, discussing special instructions with pharmacist.

Escort on medical appointments to physical therapist. Assist with personal errands.

Riverdale Gastroenterology & Liver Disease (RGLD) Bronx, NY May 2013 – July 2013

Medical Assistant Externship

Exercised patient empathy.

Disinfected examinations rooms.

Successfully performed venipuncture.

Accurately performed patient education, patient vitals and chief complaint.

Skillful in organizing patient charts, and maintaining superior patient flow.

Supported doctors during procedures such as an EKG and Sigmoidoscopy.

CVS Pharmacy (Seasonal) New York, NY June 2013– August 2013 Customer Service

Kept sanitary and tidy environment.

Replenished and maintained medical supplies.

Assisted patients with over the counter (OTC) medications.

Organized merchandise and checked OTC expiration dates.

CERTIFICATIONS

RMA Certified

OSHA certified

CPR/AED certified

8 Hour Pre- Assignment Training Course for Security Guards.

16 Hour On-The-Job Training Course for Security Guards.

Fire Guard Preparatory Course Certificate of Completion.

SKILLS

Computer: Microsoft office word 2010, Microsoft PowerPoint, Microsoft excel, Medisoft patient accountant, electronic health records.



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