Alacia L. Lane

Grapevine, TX *****

817-***-**** ● E-mail: acrsbh@r.postjobfree.com

Project Management Business Analyst Six Sigma Black Belt SAP Implementation

Process and logistics professional with a proven track record of leadership success through progressive helicopter training, process improvement, and leadership positions. Demonstrated ability to streamline workflow, improve processes, and drive successful special projects and initiatives. Strong team builder & communicator, recognized expert and industry speaker on F.A.A. pilot and operational regulations. SAP WM SD business implementation experience. Innovative problem solver and solutions provider to drive bottom-line results. Global traveler with international experience. Consistent high achiever.

Areas of Strength & Contribution

SAP SD, WM Implementation

Six Sigma Processes & Procedures

Project Management

Team Building & Leadership

Customer Focus & Rapport

Logistics operations & Management

Training Operations Expertise

civil & military Pilot & Technical Training

FAA Regulatory compliance

FAA Certificates

Education

Bachelor of Arts, Mathematics & Education (1977)

Texas Women’s University

Certifications

Six Sigma Black Belt Certification (DMAIC), Textron

Six Sigma Green Belt Certification (DFSS), Textron

Federal Aviation Administration (FAA) Certificates

Commercial Pilot Rotorcraft Helicopter

Private Pilot Airplane

Flight Instructor Rotorcraft Helicopter

Ground Instructor – Basic, Advanced, Instrument

Soft & Technical Skills

Strong Organizational Skills, Team Building, Written & Verbal Communication, Process & Data Analysis, Computer proficiency spanning numerous business software applications including Windows, MS Office Suite, & Minitab with Six Sigma statistical applications. SAP ECC & CRM implementation and end user training.

Career Summary

Manager, Business Process Support 08/2014 – 05/2015

Bell Helicopter

Led SAP Power User Team in support of both current and future state business requirements. Perform SAP ECC-CRM process and flow analysis to identify systematic or operational gaps and defects and to recommend and coordinate improvement activities. Provide technical and operational interface between the internal and external customer, IT, and Operations as it related to the configuration requirements, user acceptance testing efforts, initial and re-occurring system deployments, end user training, and support of the SAP EWM WMS application.

Driving improvement via Enterprise System Optimization (ESO) project as lead to identify root causes issues for inefficiencies impacting revenue generation. Managing a 4 phased approach from Receiving, to Shipping, to Production, identifying process gaps, and implementing an accountability model through training and evaluation for employee skills sets and performance tracking to improve throughput and reduce inaccuracies. ESO initiative to improve interim storage type materials resulting in >50%reduction from $52M to <$20M and from a total count of 12,200 to 6200 aging materials.

Served as Interim Logistics Manager in addition to responsibilities with full Business Systems Modernization (BSM) SAP implementation for logistics operations and spares fulfillment. Focus included maintaining FAA and OSHA compliance, managing labor resources, business continuity planning and execution, co-led execution of wall-to-wall inventory.

Systems Analyst & SAP Power User 01/2012 – 08/2014

Bell Helicopter

Appointed to the Business System Modernization (BSM) SAP Implementation Team to support legacy data cutover with repetitive cycle data conversions & testing within the SAP ECC & CRM environments.

Assumed responsibility for creating Data Validation reports, creating and managing defects, completing all conversion cycles on time and meeting all quality targets thru implementation at full systems Go-Live.

Supporting the business at the executive and user level with SAP ECC & CRM process integration, training, troubleshooting, metric reporting, and knowledge transfer for Fort Worth and all domestic and international supply centers.

Six Sigma Black Belt 08/2008 – 01/2012

Bell Helicopter

Led and managed Bell strategic improvement projects and initiatives and mentored Green Belts with Six Sigma methodology and statistical tools to identify and resolve product or process defects and implement project improvements with financially beneficial results.

Business Development Sales Manager 03/2008 – 08/2008

Bell Helicopter

Created and implemented sales and marketing strategies and business plans and led domestic and international proposal activities in support of Bell Helicopter Training Academy and Customer Support and Services financial goals and growth initiatives.

Project Manager (Polar First Project Manager) 2005

Bell Helicopter,

Coordinated all Bell Helicopter efforts with aircraft support, logistics, budget & cost planning, & operations for the world record setting flight of a helicopter flight around the world from pole to pole.

Supervisor, Bids & Proposals 2001- 2008

Bell Helicopter

Responsible for soliciting, analyzing, and/or responding to all aspects of Bids & Proposals associated with Commercial Customer Training, managing the Flight Safety Contract, & providing oversight of the International Customer Training Facilities (CTF's).

Supervisor, Pilot Ground Training 1993 - 2001

Bell Helicopter

Provided supervision, planning, and direction to the Bell Training Academy instructional staff for onsite & offsite academic presentation & course ware development, with a high focus on meeting professional expectations and customer satisfaction. Industry regulatory speaker.

Senior Instructor 1984 - 1993

Bell Helicopter

Led selected instructors and conducted courses of instruction for various Bell products to commercial, civil and military customers.

Recognitions

Helicopter Association International (HAI) Distinguished Service Award - For years of dedicated support of HAI professional programs and for contributions to the advancement of the international helicopter community.

International Women Helicopter Pilot’s Association Livingston Award - Awarded for exceptional contribution to the recognition and advancement of women in helicopter aviation.

Organizations

Helicopter Association International (Member)

International Women Helicopter Pilots Association (Past President, Board Member)

International Organization of Women Pilots (Ninety-Nines)

Southlake Focus Group

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