Post Job Free

Resume

Sign in

Customer Service Manager

Location:
San Francisco, CA
Posted:
September 19, 2015

Contact this candidate

Resume:

Skill Highlights

Professional Experience

DEVIN TROUT

**** ********* ***** *** ****, Charlotte, NC 28226 H: 304-***-**** acrrg3@r.postjobfree.com Accurate cash handling

MS Office Proficient

Reliable Outstanding communication skills

Energetic work attitude

Front Desk Associate Nov 2013 to Jun 2015

Planet Fitness - Charlotte, NC

Worked as a team member performing cashier duties, product assistance and cleaning.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Managed quality communication, customer support and product representation for each client.

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Expressed appreciation and invited customers to return to the store. Assistant Manager Apr 2011 to Nov 2013

One Stop Exxon - Charleston, WV

Delivered excellent customer service by greeting and assisting each customer. Directed and supervised employees.

Engaged in sales, inventory-taking and reconciling cash receipts. Completed a series of training sessions to advance to assistant manager. Maintained daily record of all transactions.

Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner.

Cashier Oct 2010 to Apr 2011

Save A Lot Grocery Store - Charleston, WV

Executed cash transactions quickly and accurately. Greeted all customers.

Handled products and equipment in accordance with safety and sanitation guidelines. Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.

Checked out customers and bagged items quickly.

Organized and positioned product cases in produce warehouse and walk-in cooler. Praised by management for being a fast and efficient worker, requiring little supervision.

Served shoppers in a prompt, courteous and friendly manner. Carpet Installation Jan 2011 to Mar 2011

RS flooring - Charleston, WV

Assisted Flooring Installment of Carpet and Vinyl Removed furniture from area to be carpeted and removed old carpet and padding.

Installed carpet, padding, and tact strips.

Fuel Clerk Jun 2010 to Sep 2010

Kroger - Charleston, WV

Education and Training

Accomplishments

Skills

Worked as a team member performing cashier duties, products and cleaning. Guaranteed positive customer experience and resolved all customer complaints. Responsible for ringing up customers In a timely manner and guaranteeing high level of customer service.

Preformed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Replenished merchandise shelves with items from stock room. Merchandise Handler Aug 2009 to Mar 2010

Macy's - Charleston, WV

Unloaded, picked, staged, and loaded products for shipping. Worked at a rapid pace to meet tight deadlines.

Banded, wrapped, packaged, and cleaned equipment.

Operated powered lift trucks, floor sweeper, pallet jacks and forklifts safely with a 0% incident rate.

High school diploma

Marshall University - Huntington, WV

GPA: GPA: 3.0

Attended spring semester of 2012 through the spring semester of 2013 with an accumulative GPA: 3.0

Promoted to assistant manager after working seven months as a gas station clerk where I.

developed the necessary skills to operate a store without the help of higher management.

Assistant manager, cash handling, cashier, communication skills, excellent customer service, fast, forklifts, inventory, MS Office, reconciling, safety, sales, shipping, supervision,Professional and friendly, Careful and active listener, Multi-tasking



Contact this candidate