Virgie M. Colon
Brooklyn, NY 11214
Mobile: 954-***-**** or 718-***-****
E-Mail: acrqj3@r.postjobfree.com
OBJECTIVE: To Utilize my knowledge and experience in obtaining a position with your firm. My focus will be understanding the market while enhancing and sharpening my skills.
Qualifications
Four years of medical billing and clerical work
Four years of collection (credit cards, bad debt accounts & medical)
Administrative Assistant
Excellent customer service/communications skills
Bilingual (English/Spanish)
Proficient computer skills (windows XP, Windows ME, Windows NT & Suite 2000, 2002)
Employment
11/12-07/2015 Digestive Care, LLP
Medical billing & Collections for Gastroenterology &
Anesthesiologist on HCFA Claims 1500 forms to Insurance carriers.
Program used in this business is Intergy
Assisted Patients with billing questions, answering phone calls
Taking in Credit Card payments from patients for balances owed
Billing insurance carriers, (all insurance carriers, i.e. BC/BC, UHC,
Coventry, ect. going on the Medicaid Portal for claims
Checking secure messaging for doctor’s offices for messages left,
Portal registrations, patient’s payments, ect. Medicare billing
experience. Ancillary billing.
Posted patient’s payments to the correct lines/charges when the care
centers (Doctor’s offices forgot).
Working denials for all insurance carriers, running monthly reports
Working projects assigned each week
Medicare billing, appeals
Assisted patient when they came to our front desk with billing
inquires ect.
10/07-06/2012 Brooksville Regional Hospital/NCO Financial (agency)
Credit Billing and Collections for multiple facilities
Provided quality assurance
Assisted patients with billing questions
Medical billing, UB-04
Verification of insurance provisions for patients
Run daily reports and inspect bills needing to be processed
Handled patients and insurance refunds
Assisted patients when they came to the front desk of the Business
Office with either payment towards their bills, ect.
12/06-10/2007 Health Network One
Member services representative.
Handling in-bound calls
Receiving mail. Re-issuing ID cards to members.
Issuing authorization to DME members.
Working on spread sheets.
11/04-12/2006 EMPLOYMENT AGENCY
(United Healthcare)/ (Bass Underwriters)
Customer Service Representative
In-bound Calls
Customers over 65; explaining Medicare benefits packages
1/03-10/2004 The Law Offices of Michael O. Albertine
Collections Manager/Administrative Assistance
Accounts payable/Accounts receivable
Handled Commercial Accounts as well as self pay debtors
Made site visits to collect on debts owed as well as bringing
Business and handled some doctors claims
7/99-1/2003 Healthcare Financial Enterprises
Provided quality assurance
Assisted patients with billing questions
Medical billing, UB-92 & HCFA 1500 forms
Verification of insurance provisions for patients
Run daily reports and inspect bills needing to be processed
8/93-6/1999 Palmetto General Hospital
Clerk for the Radiology Department
Filing. Handling transcribed notes for physicians/X-Rays.
Front Desk Receptionist: (handled inbound/outbound calls)
Business Office Receptionist
Front Desk: Handled switchboard with over 30 telephone lines.
Handled calls from insurance carriers & patients.
Handled out going mail. Collector. (HMO/PPO Claims).
Education
GED at: Piper High School
Other Skills
Type 55-60 wpm
Ability to read and write Spanish
Proven outstanding customer service skills
Proven outstanding collection skills
Computer literate
References
Available upon request