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Customer Service Medical Billing

Location:
New York, NY
Posted:
September 17, 2015

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Resume:

Virgie M. Colon

**** **** *** *** **

Brooklyn, NY 11214

Mobile: 954-***-**** or 718-***-****

E-Mail: acrqj3@r.postjobfree.com

OBJECTIVE: To Utilize my knowledge and experience in obtaining a position with your firm. My focus will be understanding the market while enhancing and sharpening my skills.

Qualifications

Four years of medical billing and clerical work

Four years of collection (credit cards, bad debt accounts & medical)

Administrative Assistant

Excellent customer service/communications skills

Bilingual (English/Spanish)

Proficient computer skills (windows XP, Windows ME, Windows NT & Suite 2000, 2002)

Employment

11/12-07/2015 Digestive Care, LLP

Medical billing & Collections for Gastroenterology &

Anesthesiologist on HCFA Claims 1500 forms to Insurance carriers.

Program used in this business is Intergy

Assisted Patients with billing questions, answering phone calls

Taking in Credit Card payments from patients for balances owed

Billing insurance carriers, (all insurance carriers, i.e. BC/BC, UHC,

Coventry, ect. going on the Medicaid Portal for claims

Checking secure messaging for doctor’s offices for messages left,

Portal registrations, patient’s payments, ect. Medicare billing

experience. Ancillary billing.

Posted patient’s payments to the correct lines/charges when the care

centers (Doctor’s offices forgot).

Working denials for all insurance carriers, running monthly reports

Working projects assigned each week

Medicare billing, appeals

Assisted patient when they came to our front desk with billing

inquires ect.

10/07-06/2012 Brooksville Regional Hospital/NCO Financial (agency)

Credit Billing and Collections for multiple facilities

Provided quality assurance

Assisted patients with billing questions

Medical billing, UB-04

Verification of insurance provisions for patients

Run daily reports and inspect bills needing to be processed

Handled patients and insurance refunds

Assisted patients when they came to the front desk of the Business

Office with either payment towards their bills, ect.

12/06-10/2007 Health Network One

Member services representative.

Handling in-bound calls

Receiving mail. Re-issuing ID cards to members.

Issuing authorization to DME members.

Working on spread sheets.

11/04-12/2006 EMPLOYMENT AGENCY

(United Healthcare)/ (Bass Underwriters)

Customer Service Representative

In-bound Calls

Customers over 65; explaining Medicare benefits packages

1/03-10/2004 The Law Offices of Michael O. Albertine

Collections Manager/Administrative Assistance

Accounts payable/Accounts receivable

Handled Commercial Accounts as well as self pay debtors

Made site visits to collect on debts owed as well as bringing

Business and handled some doctors claims

7/99-1/2003 Healthcare Financial Enterprises

Provided quality assurance

Assisted patients with billing questions

Medical billing, UB-92 & HCFA 1500 forms

Verification of insurance provisions for patients

Run daily reports and inspect bills needing to be processed

8/93-6/1999 Palmetto General Hospital

Clerk for the Radiology Department

Filing. Handling transcribed notes for physicians/X-Rays.

Front Desk Receptionist: (handled inbound/outbound calls)

Business Office Receptionist

Front Desk: Handled switchboard with over 30 telephone lines.

Handled calls from insurance carriers & patients.

Handled out going mail. Collector. (HMO/PPO Claims).

Education

GED at: Piper High School

Other Skills

Type 55-60 wpm

Ability to read and write Spanish

Proven outstanding customer service skills

Proven outstanding collection skills

Computer literate

References

Available upon request



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