ROBERT PANEBIANCO *** Cove Creek Drive Cary, NC 919-***-****

acrq5o@r.postjobfree.com

Business Analyst / PM / Finance

OBJECTIVE: Self-motivated professional seeking challenging position leveraging diverse background in cloud, business analysis, finance, ecommerce and IT. Background includes experience from Fortune 100 (GE) down to start-ups.

PRIMARY SKILLS: Business Analyst / PM Waterfall/Agile Software Development

Commercial & Government Contracts Sales / Marketing / Finance

CTO Configuration CPQ (configure, price, quote)

EXPERIENCE:

Lenovo (Xoriant) – RTP, NC

Business Analyst/PM (March 2105 – present)

Business analyst/project lead supporting transition of IBM configurator application from IBM to Lenovo domain

Coordinate cross-team communications to ensure offshore Dev and UI teams closely aligned to project requirements

Project lead involves knowledge of CPQ, CRM, CTO, eCom and IBM legacy systems

Cisco (WIPRO Limited) - RTP, NC

BA / Cloud SME (June 2012 – Oct 2014)

Create, analyze and document stakeholder requirements to support continuous improvement of Service Commerce quoting tool (CSCC) managing $8B in annual revenue.

Completed CPQ product analysis to assess cloud-based quoting tool options as Cisco pivots toward SaaS services business model. Results: Completed two SFDC/CPQ functional prototypes within 4 weeks.

Proven ability to think outside-the-box (leveraging cloud) while meeting project deadlines, tight schedules

Co-founder: RW Consulting Team (cloud-based firm) – Raleigh, NC

Intuit-Certified ProAdvisor (Jan 2011 – June 2012)

QuickBooks consulting includes company file setup, reconciliation, financial statements, merchant services

Perform on-site client assessment reviews offering custom solutions to meet specific business owner needs

Expertise in QuickBooks system integration into 3rd party cloud-based applications

Affiliations: Bill.com Accountant Program, Sleeter Group Consultant Network, NACPB

Fidelity Investments – Raleigh. NC

Project Manager/Systems Analyst (May 2007 – Jan 2011)

Provide system analysis and project management support for key projects within Interactive Messaging & Database teams. Scope of projects include: Interactive Messaging (UNICA's targeted on-line marketing campaigns), Account Messaging To-Do (drive customer usage of self-service online tools to manage Fid.com retail account) and Interstitial (eDelivery sign-up).

Project management leadership on Interactive Messaging resulted in 9 successful implementations to production with no back-outs.

Provided analyst support for “PAS Online Sales & Services" project (PAS Recommendation Online). Project goal: To drive higher conversion rates while lowering number of required customer interactions. Rep-provided recommendation included investment goals, asset allocation strategy, model portfolio and acct opening paperwork.

Initiated knowledge-sharing “Web Tech” forum to exchange ideas and lessons-learned with peers.

Wachovia – Charlotte, NC

Lotus Notes Developer/Business Analyst (Aug 2006 – Feb 2007)

Assigned to senior level Lotus Notes-based projects in support of Wachovia’s Internal Audit group requiring detailed business process analysis skills in mapping-out workflow and major decision points for their Sarbanes-Oxley federal compliance requirements.

Successfully developed and deployed workflow applications into production using creative solutions that resulted in streamlined business processes and gained efficiencies (ITD document-push to PKI).

Software life cycle responsibilities include gathering requirements, business process analysis, design & development, system testing and deployment into production.

U.S. Environmental Protecti

on Agency (CSC) – Raleigh, NC

Lotus Notes Developer/Business Analyst (Jun 2003 - Aug 2006)

Provided key business process analysis support within ORD’s business unit to resolve problems reported into management from key stakeholders in the field using the systems. Often required deep analytical skills probing through various interconnected business systems to track-down the root cause of the problem.

Delivered senior-level Lotus Notes system administration support for all Lotus Notes servers and applications throughout EPA’s ORD domain and served as lead analyst for EPA’s Lotus Notes-based helpdesk system (cSupport).

Served as Configuration Control manager for all ORD-based Notes applications within EPA.

Increased efficiency of completing Lotus Notes admin tasks by leveraging highly-effective system administration tools (TeamStudio & PowerTools). Provided department-level audit/usage reports to management team assisting with negotiations with EPA contracting officer resulting in cost savings and improved customer relations.

Received EPA Lotus Notes Administration certificate in April 2004 and also completed on-line Project Management certification courses offered through CSC.

GlaxoSmithKline (Manpower) – Durham, NC

Lotus Notes Developer/Business Analyst (Jun 2001 - Jun 2003)

Developed trans-national Lotus Notes workflow applications including web-based applications utilizing internally-developed Domino-based web-site templates.

Responsibilities included technical team lead in RTP for Lotus Notes development (interfacing with teams in UK and Philadelphia), business process analysis, interviewing new developers and provided support to GSK’s global Notes infrastructure group.

NC Department of Public Instruction (Ciber, Inc) – Raleigh, NC

Lotus Notes Developer/Business Analyst (Nov 2000 - Jun 2001)

Supported in the technical architecture & development of a web-based Human Resource application being rolled out to 117 remote locations. Responsibilities included detailed business process analysis that led to the development of a web-based application prototype & communications web site that was presented to HR department executives throughout entire organization.

Primary development tools included LotusScript, JavaScript & HTML. Backend data is stored in DB2 relational database being accessed via LSX ODBC/SQL. Server OS platform is AS/400 with LEI (Lotus Enterprise Integrator) running as middleware to synchronize DB2 data throughout organization

U.S. Environmental Protection Agency (Lockheed Martin) – Raleigh, NC

Lotus Notes Developer/Business Analyst (Jun 1998 – Nov 2000)

Responsibilities include Lotus Notes/Domino development, business process analysis, project management, technical team leader, and Domino server administration.

Developed workflow, tracking and Web-based collaboration applications that effectively resulted in streamlining key internal business processes.

Integrated existing Domino applications into client’s Intranet Web site. Development tools used include LotusScript & JavaScript.

Used NotesPump (LEI) database integration software to support bi-directional data migration between Lotus Notes and Oracle databases.

Duke University Medical Center (Prima Consulting) – Cary, NC

Lotus Notes Developer/Business Analyst (Jun 1997 - June 1998)

Primary responsibilities included project management, business process analysis, developing workflow applications (including Internet-based applications using Domino), composing detail design documents, preparing information systems plans and Domino server administration & upgrades.

Development assignments included job posting/resume tracking, corporate Intranet and a software library application using bar code scanning technology.

GlaxoSmithKline (The Reohr Group) – Valley Forge, PA

Lotus Notes Developer/Business Analyst (May 1995 - Jun 1997)

Developed Lotus Notes databases ranging from customer tracking to billing workflow applications.

Design cycle responsibilities include business process analysis, requirements definition, database design and development, piloting, rollout and end user training.

Notes experience includes project management, database integration (Replic-Action), Lotus script, macro language, Notes mail, document routing, global Notes infrastructure, remote replication and database security.

Rom Tech, Inc. – Langhorne, PA

Sales Director (Jan 1994 - Apr 1995)

Initiated and developed corporate sales strategy for a CD-ROM publishing startup company.

Generated $320,000 in sales and individually penetrated mass merchant distribution channels.

Refocused strategy through private consulting arrangement with Wharton Business School. Strategy resulted in sustained growth, investor recognition and venture capital funding through private placement memorandum.

Seacor – Mount Laurel, NJ

Billing Manager/Proposal Coordinator (Apr 1992 - Dec 1993)

Billing Manager - Effectively managed a multi-divisional billing department contributing to record level annual revenues of $36 MM. Automated computer billing systems increasing efficiency by 65% resulting in contract option awards exceeding $2.5 MM.

Sr. Cost Coordinator - Produced cost proposals entailing joint ventures, subcontracts, cost impacted overhead rates and direct consultations with company president. Accumulated a 35% proposal award rate amounting to contract values of $55 MM.

Merrill Lynch - Plainsboro, NJ

Financial Consultant (Mar 1992 - Jun 1992)

Member of investment review team responsible for financial plan validations; achieved a 95% approval rate. Fast and accurate turnaround led to improved efficiency and satisfaction for consultants and clients.

General Electric Aerospace - East Windsor, NJ

Sr. Financial Analyst/Systems Analyst (1986 - 1991)

Sr. Financial Analyst - Secured a $1.5 MM award fee milestone from the Department of Defense after receiving full audit certification on a $175 MM commercial contract. This award involved managing the reconstruction of a performance measurement database under tight deadlines.

Financial Analyst - Delivered a formal presentation of GE’s Performance Measurement System to NASA in response to a scheduled award fee milestone on the $700 MM Space Station contract. Results led to immediate profits, improved customer relations and a promotion as divisional system representative.

Systems Analyst - Responsible for MIS department’s system upgrade installation to a UNIX based mini computer system. Involved translation of financial software applications, LAN networking and programming with C and COBOL. Volunteered to support pricing department due to increased proposal activity. Detailed support contributed to the award of a 10-year, $770 MM contract and new market penetration.

Programmer Analyst - Developed and taught an internal computer users course for GE employees. The course focused on IBM mainframe system access and security procedures. Saved the company approximately $ 8,000 in training fees. COBOL programmer responsibilities included CICS system enhancements and IDMS program modifications.

BUSINESS/COMPUTER SKILLS:

QuickBooks ProAdvisor Certification Program – Jan 2011

PMP Exam Prep – April 2009

Fidelity CFP Course – May 2008 (received "A" - from Bryant University)

Business Modeling/Use Case Workshop – Sept 2008

EPA Lotus Notes Administration certification – Apr 2004

Java Certification – August, 1998

Lotus Certified Notes Application Developer – R4: March 1997, R3: August 1995

Berger Programmer Aptitude Test (B-APT) – Above average score, June 1995

Programming Languages – LotusScript, JavaScript, COBOL, SQL, JCL, RBase 5000

Computer Systems OS/DB's – IBM AS/400, Win 98, NT / SQL Server, Oracle, IBM DB2

GE Computer Courses – CICS, Lotus 123, IDMS, CMS

EDUCATION:

Management Development Program Certificate (May 1996) – Wharton School of Business, PA

B.S. Computer Science/Accounting, with Honors (1985) – Monmouth College, NJ

Spanish Language Instruction (1992) – Berlitz Institute, NJ

GE Financial Management Program (1990) – GE Aerospace, NJ

Activities: Volunteer for Brown Bag program to feed hungry & homeless in Wake County, tennis, golf, dogs

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