Medical Writer, Technical Writer, Editor, Blogger, and Instructional Designer

-Skilled in graphic and text communication of medical and technical information

-Adept at explaining medical science and technology to technical and non-technical audiences

-Licensed clinical laboratory supervisor and medical technologist with extensive laboratory experience

-Deep understanding of manual and automated laboratory testing

-Experience in operating, maintaining, and troubleshooting clinical laboratory instrumentation

-Strong project management skills to meet or exceed project goals

-Flexible and dedicated team player with a committed work ethic

Professional Experience

Blogger, 2014 to present: allthingsheart.com and susanwriter.com

-Web log site creation and blogging about all meanings of heart

-Web conceptualization, research, and writing that explains medical concepts

Designer, Developer, and Editor of Technical Instruction and Documentation,

2009 – May 2015: Immucor, Inc.

-Global web-based training and classroom offerings translated to six languages

-Regulated industry controlled document standard operating procedures

-Standard operating procedure tests every company department

-Global curriculum development for non-scientific professionals learning medical science

-Computerized instrument coursework for technical support specialists

-Global field service engineer hands-on training

-Global in-house and onsite automated instrument instruction for customers

-Information systems training for computer system support specialists

Editor (freelance), 2013 – present: JapanAmerica, Inc. (translation and interpreting)

-Corporate communications editing spelling, grammar, syntax, meaning, and format

-Corporate reports editing

Senior Instructional Designer and Editor (contract), 2000 – 2009: IBM Learning Services

-Telecommunications engineering and sales training

-Computer and software systems courses

-Pharmaceutical industry online training

-Scientific organization management education offerings

-Credit industry online security training

-Editing of diverse instructional materials

Writer, Designer, and Editor (freelance), 1999 – 2009: Kaplan, Inc.

-Online review offerings for nursing licensure examination (NCLEX)

-Nursing school admission test conceptualization, design, and development

-Contributing author medical professional books

-Curriculum design and development promote medical English skills for physicians

-Medical professional continuing education courses

-Editing of nursing licensure examination materials

Writer and Editor, 2005 – 2006: Sheldon B. Cohen MD, Forensic Psychiatrist

-Professional journal abstract development

-Editing and guidance articles submitted to peer reviewed journals

Other Professional Experience

-Project management certification curriculum design

-Home improvement retail industry instructional design and development

-Web development personal and other

-Newspaper editor and correspondent

Education and Clinical Licensure

-MA Adult Education, emphasis in computer instructional design, University of South Florida

-BS Medical Technology, Marquette University

-Professional writer/editor certification, American Medical Writers Association

-Current licensed clinical laboratory supervisor and medical technologist, State of Florida

Affiliations

-American Translators Association (ATA), Associate Member

-American Medical Writers Association (AMWA), Member

-Association for Talent Development (ATD) Greater Atlanta Chapter, Member

-Phi Kappa Phi Academic Honor Society, Life Member

-American Society for Clinical Pathology (ASCP), Medical Technologist

Computer Skills

-Adobe Acrobat Pro DC

-Articulate Studio 2009 (Presenter, Engage, Quizmaker, Video Encoder)

-Corel Paint Shop Pro

-FS Pro 2013 (Information Mapping)

-Microsoft Excel, Outlook, PowerPoint; Publisher, Visio, Word

-Microsoft SharePoint 2010 (company portal)

-TechSmith Snag It, Snag It Editor

-Web editing tools Cushy CMS, Joomla, Skybox

-WordPress

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