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Customer Service Construction

Location:
Texas
Posted:
September 15, 2015

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Resume:

Claudia Briz

***** ******* ****

Humble, Texas **338

832-***-****

acrpi7@r.postjobfree.com

Summary of Qualifications

Skillful dedicated employee with extensive experience in coordination & planning of project operational cost functions.

Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.

Proven track record of accurately completing research, reporting, and information management.

Estimating construction phase & ability to use different estimating software.

Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

Proficient in Microsoft Office System Books, SAP, MAXIMO, PSR, Quick Base, Microsoft Windows® operating system, and Mac operating system; type 65 wpm with complete accuracy.

Professional Experience

Labor Force (ACS) – Houston, TX Jan 2014 to Present

Administrative Assistant

Arranging deliveries for various locations.

Provide overall customer service

Reviewing invoices to ensure they are accurate prior to submission for payment.

Ensure the dock is maintained according to company standard.

Adhere to shipping/receiving and regulatory-compliance procedures

Confirming carrier releases

Updating the SOP as when any conditions or instructions are identified and need change.

Complete & maintain daily shipping and receiving logs

Dispatch freight for delivery and arrange for pickups

Resolving customer complaints/concerns regarding daily operational issues.

Contact carrier representative to make arrangements, provide shipping instructions and delivery of materials

Rectify problems such as damages, shortages and non-conformance to specifications

Ensure customer receives all reports timely for evaluation on a monthly basis.

Develop constructive and cooperative working relationships with those on your team, as well as cross-functionally

RED DOOR REALTY & ASSOCIATES – Humble, TX March 2013 to Jan 2014

Licensed Real Estate Professional

Marketing to promote the sale of properties.

Working with appraisers and clients to determine a fair and comparative market price.

Working as intermediary between buyers & sellers.

Advising sellers on things they can do to make their home more appealing to buyers.

Generating lists of potential properties that may be compatible with a buyer’s needs.

Providing buyers & sellers with comparative market analysis of properties to provide an idea of what the property is worth.

Kellogg, brown & Root – Overseas, Iraq Feb 2011 to June 2012

Estimator

Gathered data to initiate project estimates for the military.

Review of the project documents for value analysis suggestions.

Maintained cost key and price master by updating information.

Read and understand construction plans and specifications.

Preparation and pricing of value analysis suggestions.

Coordinate mechanical scope of work with architectural, structural and electrical estimators.

Prepare budget comparisons between current and previous estimates.

Strong knowledge and relationships with the subcontracting community.

Perform quantity take-off and pricing of mechanical estimates.

Kellogg, brown & Root – Overseas, Iraq May 2008 to Feb 2011

Material Control Supervisor

Administered production control, inventory control shipping and receiving of materials

Created strategies to assist in maintaining inventory and store room accuracy.

Provided effective communication methods, managed conflict and assisted employee in problem solving.

Identified discrepancies and provided management with solutions for procedure implementation.

Oversaw employees to ensure task completion is in compliance according with policies, procedures, and business strategy.

Coordinate with the warehouse and other departments proper scheduling and movement of goods and supplies

Provide management with weekly updates of material ordered and inventory stock levels.

Evaluated, and provided guidance to less experienced team members regarding management concerns to include, employee performance evaluations; employee counseling performance or conduct issues; recommending awards, training, promotions and other and personnel actions; and providing career development opportunities and guidance to supervisors and employees.

Kellogg, brown & Root – Overseas, Iraq March 2007 to May 2008

Cost Specialist

Work with the Procurement group, Accounting & Finance, and Materials, in obtaining and validating cost codes for timesheets, requisitions, subcontracts, purchase orders and invoices.

Work with HR in validating cost codes for internal job postings, external job requisitions and employee transfers using SAP.

Prepare reports and logs to track statuses of man hours, the BOE tracker (Basis of Estimate), and commitments.

Analyzed documentation, performed checks and balances, monitored commitments and validated ACL’s, IHP’s and LoTD’s against the budget.

Managed and updated the Living BOE.

Assisted with master scheduling of all job positions, to include testing and inspections.

Kellogg, brown & Root – Overseas, Iraq Sept 04 to March 07

Project Management Office Administrator

Served as office manager for the PM and DPM’s, ensured practices and procedures used by other administrative personnel in subordinate offices were consistent with those of the PM’s Office.

Performed a variety of administrative functions including, gathering information, coordinated business travel and billeting.

Prepared JFUB Packages

Supported management in creating, updating and maintaining project files to include all ACL’s or LOTD’s, material requisitions, Engineering / Construction SOW’s, subcontracts, estimates, schedules and QAR reports.

Entered, updated and maintained the construction projects in quick base.

Coordinated construction documentation with the following departments; Document Controls, Expediting, Buyers, CA, SCA’s, and Materials.

Coordinated construction meetings for the construction team to include expediting and logistics reports for delivery of materials.

Data Entry for TO 139 Basis of Estimate (BOE)

Coordinated meetings with Logcap Support Office for Tallil, Cedar and Scania

Directed all administrative and project support efforts. Conducted in-depth business-development research and compiled results for review by proposal team.

Education

Houston Community College – Houston, TX

Texas School of Business – Houston, TX

KBR University

Online Estimating Compliance Course

Ashworth University – Online

Management in Business Administration

Champions School of Real Estate – Houston, TX



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