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Medical Assistant Customer Service

Location:
San Francisco, CA
Posted:
September 15, 2015

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Resume:

RUTH M.SOTO

***-** ***** *** • SOUTH RICHMOND HILL, NEW YORK • 11419

PHONE: 347-***-****

Objective: To secure a challenging position as a Medical Assistant/Receptionist, in which I can utilize my experience to benefit my employers as well as enhance my personal development.

Education:

11/05-12/06 Sanford-Brown Institute New York, N.Y

Medical Assistant Certificate

Clinical Skills: Monitoring and Charting Vital signs, Assisting in Physical Examination, Electrocardiogram, Storage and maintenance of Biomedical waste, Certification in Infant, Child, and Adult CPR, Knowledge of proper O.S.H.A regulations, Medical Terminology, Anatomy and Physiology, Venipunctures and Basic Pharmacology

Administrative Duties: Computer usage with Medisoft, Coding, Patient scheduling and Claims Processing, Screened and Direct Phone calls, Basic knowledge of medical Law and Ethics.

Lab Procedures: Smear procedures, Urinalysis and Glucose test, Occult Blood test and Pregnancy test, Microscope usage and collecting urine

9/02-6/03 Wood- Tobe Coburn School New York, N.Y

Travel and Hospitality Certificate

Hotel management (Front and Rear) and Guest relations, Book reservations for hotels and Airlines, Check- Ins and Out, Housekeeping, Customer Service/ Sales and computer reservations with Sabre Software,

Experience:

7/11-8/13 OCLI(Ophthalmic Consultant of Long Island) Long Island, N.Y

Ophthalmic Tech/Scribe

Clinical Duties: Prepare and Assist Doctor in Visual Field test, Auto and Manual Refractor test, Optical Coherence Tomography test, Fundus Photography test(kowa), IOL master, TMS, TSI, Heidelberg HRA+OCT spectralis, tear strip, tearlab osmolarity, Authorize drug refills and provide prescription information to pharmacies, Usage with EMR system, Training with Contact lens.

01/08-4/11 The Vision Center of New York Bronx, N.Y

Ophthalmic tech/Receptionist

Administrative Duties: Computer Usage with Nextgen, Schedule and Confirm patient appointments, Register patients, Answer telephones and direct calls to appropriate staff, Basic office duties, Prepare charts, Receive payment and record receipts for services. Confirm insurance eligibility authorization for patients.

Clinical Duties: Prepare and Assist Doctor in Visual Field test, Refractor test, Optical Coherence Tomography test, Fundus Photography test.

10/07-08/08 The Christmas Tree Shop Hartsdale, N.Y

Cashier/Record Clerk

Greet customers, Train new employee, balance cashier register, make signs for the entire company, handle merchandise, and call customers.

11/06-04/07 Cardiac Care and Vascular Medicine (180-Hours hands on training) Queens, N.Y

Medical Assistant/Receptionist

Administrative Duties: Computer Usage with Eclipse, Schedule and Confirm patient appointments, Register patients, Answer telephones and direct calls to appropriate staff, Basic office duties, Prepare charts, Receive payment and record receipts for services.

Clinical Duties: Venipuncture, Insert IV, Urinalysis, Electrocardiogram, Monitoring and Charting Vital signs, Prepare and Assist Doctor in Echocardiogram Stress test, Prepare Patient for Echocardiogram, Assist Doctor in Transesophageal echocardiogram, Nuclear Stress test, Place Patient on and off Nuclear Gamma Camera, Prepare patient with Holter monitors and Event Monitors, Authorize drug refills and provide prescription information to pharmacies.

Skills: Microsoft Office XP (Microsoft Word) Data Entry, Inter Office Operations, Bilingual: English/Spanish,

Internet and Email Applications

Reference available upon request



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