MICHAEL R. BAILEY

602-***-**** acrpgl@r.postjobfree.com

SUMMARY

Accomplished Manager with expertise in researching and driving the implementation of routine and special projects that demand meticulous attention to detail. Effective communicator skilled at quickly understanding unique client requirements within fast paced environments. Proven abilities to work seamlessly with regulatory bodies regarding compliance and control measures.

KEY QUALIFICATIONS

Project Management

Analytical Problem Resolutions

West Law

GAP Analysis/Risk Mitigation

Regulatory Requirements

Clerk of the Court Systems

Profit & Loss/Cost Controls

Quality Standards

Proprietary Systems

Process Improvements

Audit Compliance

MS Office/Excel/PowerPoint

PROFESSIONAL EXPERIENCE

JP MORGAN CHASE, Phoenix, AZ 2011 - 2014

Cancellation Specialist – Compliance and Control

Conduct post-cancellation HMDA quality reviews for all non-originated consumer direct loans.

o Achieve compliance with federal and regulatory controls by reviewing Garden City’s HMDA file cancellations for all non-originated loans.

o Meet internal audit and external federal requirements by evaluating FHA/SSL declined loans.

o Achieve internal quality standards and procession goals by completing retail and consumer pre-operation cancellations.

CACTUS CHILDREN’S CLINIC, PC, Glendale, AZ 2009 - 2011

IT Administrator

Met technology goals by purchasing computer equipment and managing installations and updates.

o Resolved employees technical problems by troubleshooting server issues to the root cause and implementing short term fixes and long term software and equipment solutions.

o Achieved new employees proficiency with proprietary and medical software by delivering comprehensive training.

o Ensured Software changes are implemented with zero down times in collaboration with external vendors.

WASSERSTROM/DCS GROUP, Peoria, AZ 1997 - 2009

Senior Project Coordinator

Managed implementation of 60 installation projects annually for this high volume Chili’s chain by troubleshooting problems with designers, construction manager and operation directors.

o Met stringent deadlines by preparing/pricing bids for custom fabrication of stainless steel kitchens including: work stations, tables, sinks, equipment, ovens, freezers, bars, and seating.

o Achieved multi site/multi state delivery deadlines by managing equipment installations with general contractors, scheduling installers and troubleshooting issues with internal staff.

o Ensured state and local health code requirements were met in collaboration with local officials.

o Met unique customer and government agency requirements by reviewing kitchen blue prints for accuracy, processing work orders and tracking equipment repairs.

o Achieved financial controls by collecting/posting payments prior to release of orders for shipment.

MIKE BAILEY Page 2

B. BEAR INDUSTRIES, Northville, MI 1994 - 1997

Project Coordinator

Met demands of multi residential cleaning service customers by coordinating delivery of daily services.

o Achieved best price contracts for equipment and products by establishing successful business relationships with multiple vendors

o Earned customers satisfaction and repeat business by quickly resolving detailed problems.

o Met performance development objectives, quality standards and company procedures by delivering on the job training to new and existing hires.

HOME AMERICAIR of CA, Newport Beach, CA 1991 - 1994

Purchasing Agent

Purchasing Agent for a 30 franchisees medical billing corporation in multi states that worked with franchise owners on set-up of new franchises and negotiated/purchased best price of office equipment and supplies.

o Met cost control objectives by maintaining inventory of DME medical equipment.

o Achieved financial management goals by tracking all incoming orders and validating accuracy of patient account payments.

EDUCATION AND PROFESSIONAL DEEVLOPMENT

Phoenix College, Phoenix, AZ – Para Legal Certification expected May 2014

University of Phoenix, Phoenix, AZ BS in Business Administration 2008

Specs Howard School of Broadcasting, Southfield, MI 1994

COMMUNITY SERVICE

o Juvenile Diabetes Research Fund (JDRF) Tempe, AZ 2009-10

o Little League Baseball Coach, Goodyear, AZ 2001-02

o Banat Girls Soccer Coach, Buckeye, AZ 2009-10

o Race For the Cure Phoenix AZ 2010-12

o Verrado Mustangs Softball Coach, Buckeye, AZ 2011-13

o Verrado Mustangs Soccer Coach, Buckeye, AZ 2011-13

o AZ Hammers Soccer Coach, Buckeye, AZ 2011-13

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