Timothy Scott Downen

**** ******** **. *** *** Lakeland, Florida 33801 863-***-****

Objective

A position where my Positive Attitude, ability to Lead, attention to Detail and Motivational Skills can be used to enhance the day to day operation.

Qualifications

Strong Leadership Abilities / Committed to detail / Excellent Written and Verbal skills / Positive Team Player / Firm believer in Partnering / Demonstrated ability to handling multiple tasks / Excellent problem solving skills / Proven ability to work with outside vendors / Committed to excellent Customer Service / Working knowledge of Windows, Word, Excel.

Experience

We Got Fun Travel Lakeland, FL April 1979 to Present

Owner / Travel Specialist

Planning Travel for Clients / Building website for Business / Marketing and Sales /Creating print Ads and Sales Flyers / Providing Excellent Customer Service

ACME Courier Lakeland, FL June 2012 to Present

Owner / Driver

Planning Routes all over the State of Florida and the Southeast US / Delivery of Products / Keeping logs / Quality Control / Providing Great Customer Service

Pallet Express Inc. Plant City, FL June 2004 to June 2012

Logistics Manager / Driver

Planning Loads / Filling out Bill of Ladings / Maintaining daily Logs / Quality Control / Inventory Control / Driving Tractor Trailer / Providing Great Customer Service

Amerigas Inc. Plant City, FL Sept. 2003 to June 2004

Cylinder Route Manager / Cylinder Delivery

Filling Forklift Propane Cylinders / Delivery of Cylinders / Generating New Clients / Providing Great Customer Service

Comcar Industries Auburndale, FL Oct. 2001 to April 2003

OTR Driver Willis Shaw Express

Driving Tractor Trailer to the lower 48 United States / Trip Planning and Route Planning / Insuring that Freight was accounted for and loaded properly / Maintaining accurate records / Keeping daily Log Books / Tracking Expenses

The Walt Disney World Resort Lake Buena Vista, FL Jan. 1999 to Sept. 2003

Monorail Pilot / Disney Transport

Piloting Monorail Trains / Operational Improvement Team / giving the best Guest Service possible

Scenic Decorator / Show Properties Division

Building Movie Sets for Conventions and Weddings at Disney Resort Hotels / Involved with Refurbishment of Sets / Painting, Carpentry / Operating Commercial Vehicles to and from locations around Disney Property and Orlando area / Preparing Signs in Graphics Department

Parking Coordinator / Downtown Disney Operations

Proven ability to interact with outside Contractors and Vendors / Partnering daily with Downtown Disney Special Events Team and Operating Participants to meet parking needs / Responsible for ordering all Signs, Traffic Cones and supplies for the day to day operations / Coordinated the daily operations such as posting Cast Members at Positions around the Downtown Disney Parking Lots and Roadways /Training new Cast Members / Initiated and Implemented various New Traffic Flow Patterns / Strived to make every guest experience a Magical Memory

Cedar Point Amusement Park Sandusky, OH April 1998 to Nov. 1998

Restaurant Manager / Silver Dollar Café

Ensured Guest Service was of the Highest Quality / Maintained an appropriate budget / Initiated Corrective Improvement actions as needed / Pre-Pared scheduling

Gillen Broadcasting KISS105.3 FM Gainesville, FL Aug. 1997 to April 1998

Promotions Coordinator / Remote Engineer

Coordinated activities and set up equipment at Radio Remotes / Involved with Production of Radio Commercials / Multi Line Phone System

Busch Entertainment Corp. Tampa, FL Nov. 1994 to April 1997

Promotions Coordinator / Promotions Vehicle Fleet Asst. Manager

Created and Planned Promotions / Attended various Trade Shows /Wrote Press Releases and Radio Script for Promotions / Involved with all aspects of Television and Print ads / Coordinated all Mystery Shopping Programs / Headed Promotions Vehicle Fleet Program / Developed Guidelines / Public Relations / Park Operations ; including Traffic Operations, Rides and Guest Relations / Transportation Coordinator for ABC Television Series Second Noah

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