Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Colorado Springs, CO
Posted:
September 14, 2015

Contact this candidate

Resume:

SHANICA L. GARRISON

Colorado Springs, CO *****

Email: acrovc@r.postjobfree.com Phone 719-***-****

GOAL To successfully maintain a responsible position within a team-player environment where my strong skills and experience can be used.

SKILLS Typing 70 wpm, Speed-reading 35 wpm, Best Case, Excel, Pro-Law, CITRIX, WordPerfect 10.0, Microsoft Word 8.0, Time Matters, Internet, Email, Outlook, Immigration Drafting System, PACER, Amicus, Lotus Notes, Genesis, PowerPoint, LPS, Vendorscape, Lenstar, Clairfire, Lexis Nexis, and Electronic document filing (ECF).

PROFESSIONAL EXPERIENCE

5/2014-5/2015 Markland Hanley, LLP- Dallas, TX

POSITION: Legal Admin

Prepared several contracts, demand letters, general correspondences, and emails for vendors and clients.

Heavy telephone interaction with clients and scheduled appointments.

Schedule calendars; arrange travel itineraries, and accommodations.

Maintain monthly expense reports and accounts payable/receivable.

3/2006- 9/2013 Johnson and Freedman PC /Prommis Solutions- Atlanta, GA

POSITION: Paralegal/Referral Processor

Focused on the representation of creditors in Chapter 7 and 13 bankruptcy cases for the states of Georgia, Alabama, and Tennessee.

Interacted with Creditors, Bankruptcy Trustees and Debtors Counsel regarding various issues arising within the bankruptcy case. Composed and filed a broad range of case pleadings; Notice of Appearance, Briefs, Affidavits, Proof of Claims, Motions for Relief, Consent Orders, Orders Lifting Stay, Loan Modifications, Reaffirmation Agreements, responses against Motions To Avoid Liens, Motions To Sell, Motions To Allow Late Claims, Objections to Confirmation, Objections to Proof of Claims and fulfilling discovery request.

Arranged and exhibited documents for court submission and prepared hearings packages.

Assisted Attorneys in the handling of large litigated matters and prepared for trial cases.

Calendared court hearings, document deadlines, and appointments for several staff Attorneys daily.

6/2004-3/2006 Clark & Washington P.C. -Atlanta, GA

POSITION: Supervisor of the Petition Department and Petition Reviewer

Supervised and managed the Petition Department consisting of seven to ten typists daily.

Reviewed each prepared Chapter 7 and Chapter 13 petition, plan and means test for attorney review.

Handled the preparation and filing of Chapter 7 and Chapter 13 petitions, as well as a wide variety of motions and responses utilizing CM/ECF filing system.

Conducted intakes of evaluation and research of personal documents and credit reports.

Facilitated active communication with Creditors and Chapter 13 Trustee staff toward the resolution of case issues.

Ensured delivery of quality customer service.

Collaborated with Attorneys on a broad range of legal responsibilities that encompass the timely and complex preparation of cases from filing to discharge.

10/2001-5/2004 Corash & Hollender P.C. - Staten Island, NY

POSITION: Legal Assistant

Coordinated multifaceted office functions including legal administrative functions and office support.

Prepared and filed Chapter 7 and 13 bankruptcy petitions for the state of New York and New Jersey.

Researched and provided new updates regarding case law material and articles of bankruptcy proceedings.

Conducted informational intakes with clients evaluated personal documents and credit reports.

Handled all aspects of residential closings; ordered, reviewed and cleared title report, ordered appraisals and abstracts to final post-closing title binders, as well as REO sales/foreclosures.

Tracked and recorded all billable hours for services rendered.

11/1998-6/2001 Gell & Gell Attorneys At Law- New York City, NY

POSITION: Legal Assistant

Conducted informational intakes with clients and evaluated and researched personal documents.

Assisted clients for asylum interviews, Cancellation of Removal, and Deportation proceedings.

Processed applications of asylum; I-589, I-130, FIOA, G-325A, EOIR 42B, Labor certifications and suspension applications.

Arranged table of contents and exhibited timely document submission of evidence to U.S.C.I.S. and Litigation Unit.

Corresponded daily with U.S.C.I.S., Immigration Federal Court and Litigation Unit.

4/1996-10/1998 MoneyWell Mortgage, Inc. - Edison, NJ

POSITION: Mortgage Loan Processor

Maintained compliance of GFE, TIL, and all RESPA disclosures.

Processed residential mortgage home loans for purchases and refinancing.

Reviewed and analyzed qualifying income documentation from personal and business tax returns.

Ordered appraisals, credit reports and preliminary title information.

Cleared all title pre-existing title conditions needed to finalize the sale.

Submitted loan package to investor for underwriting approval.

Conferred with borrowers concerning questions procedures and problem resolutions.

EDUCATION

9/1994-2/1996 Betty Own School Ltd.

AWARED: Administrative Assistant Certificate

2/1996-8/1998 Employed as the Administrative Assistant to the Director

Currently pursuing Bachelor Degree in Business Administration at Strayer University



Contact this candidate