I have over six years of customer service experience. From the time I graduated high school I have worked with Georgia State Parks. The park I currently work for is the largest campground in the state with 20 cottages and 165 campsites. It is my job to facilitate a fun vacation atmosphere while maintaining professionalism and increasing revenue. In the last year I have increased retail sales by 14% at our local park contributing to a 17% increase in sales in the Georgia State Park System. I viewed this posting on the internet and immediately became interested in the position. I believe that my skills and work history directly correlate with the position you are looking to fill.

206 Stevens Creek CT, Augusta GA 706-***-**** acrnsn@r.postjobfree.com

Education

Medical Massage Therapy

Virginia College - Georgia

2010 – 2011

Some College courses: Business Ethics

Professionalism

Anatomy and Physiology etc.

GPA: 4.0/ 4.0

Proficiency

Microsoft Applications: Word, Publisher, Excel, Outlook

Computer Based Systems: Active Works Outdoors/ Reserve America

Conflict Management

Priority Management

Skills

Analytical Research

Time Management

Interpersonal/ Communication

Adaptability

Dependability

Problem Solving

Experience

Secretary

Elijah Clark State Park - Georgia

2014 – Present

Responsible for coordinating office operations including scheduling, purchasing and sales.

Reconcile and Assist Management with $685,000 budget

Submit all monthly financial and budgetary reports

Compile payroll and timekeeping for up to 20 employees

Complete monthly scheduling for up to 10 employees

Purchase Office, Campground, Cottage and facility supplies

Resolve complaints

Also responsible for all Clerk duties listed below

Office Clerk

Elijah Clark State Park – Georgia

2012 – 2014

Responsible for all procedures involved with office and gift store operations from opening to close.

Register guest including receiving payment and assessing additional fees

Process Telephone Calls

Take, cancel and change reservations

Balance cash and complete daily financial reports

Faxing, mailing, photocopy and filing when needed

Selecting, purchasing, pricing and displaying all retail items

Keeping all brochures stock and office presentable

Create and implement programs

Office Clerk

Mistletoe State Park – Georgia

2009 – 2011

Responsible for monitoring office between opening and closing.

Register guest

Process telephone calls

Give directions and information

Take, cancel and change reservations

Assist with interpretive programing

Hobbies & Interest

Painting

Reading

Cooking

Creating brochures and short articles

Watching Crime solving TV shows

Playing Sudoku

Reference

Lamar Burns

Current Supervisor - Assistant Manager Elijah Clark State Park

Phone: 478-***-****

Brenda Bettross

Previous Supervisor – Secretary Mistletoe State Park

Phone: 706-***-****

Contact this candidate