Post Job Free

Resume

Sign in

CSR

Location:
Crawford County, OH
Posted:
September 10, 2015

Contact this candidate

Resume:

SHANNON L. HENDERSON

OBJECTIVE

To gain employment with an establishment where I can use my skills and knowledge to contribute to the growth, efficiency, and profitability of the company.

EDUCATION AND TRAINING

[ 1984-1987 ] Eisenhower High School Lawton, OK

Graduate

[ 2000 ] AAFES Fort Polk, LA

Certification, Fundamentals of Supervision

Certification, Management Development

PROFESSIONAL EXPERIENCE

[ April 2012-Present] AAFES Fort Polk, La

Sales Area Manager

Supervise staff over soft-lines and jewelry department

Insure EOP procedures are followed

Develop and coordinate monthly events to increase customer traffic

[ May 2010-April 2012 ] AAFES Fort Polk, LA

Warehouse Foreman (Break in between for position in Iraq)

Prepared and reviewed inventory management documents and reports

Supervised and conducted stock counts and required inventories

Supervised stockroom associates:

oReceiving and processing merchandise

oRecording discrepancies on damaged shipments

oMoving and stocking of merchandise

oAssembling, pricing, and loading of merchandise

Insured the security of cash, fixed assets, and merchandise inventory

Established work schedules; assigned and distributed work; prepared and approved performance reports

[ 2010-2011] AAFES Tallil, Iraq

Store Manager

Supervised staff to ensure proper operation of facility

Established goals to maximize sales and minimize inventory costs

Monitored financial operations and established expense controls for store profitability

Developed and mentored staff for future development

Coordinated sales promotions activities and prepared merchandise displays

[ 1997-2010 ] AAFES Fort Polk, LA

Market Price Coordinator (Promoted in 2003)

Increase Exchange gross margin in key departments

Conduct intelligence of local market competitors

Meet weekly and monthly suspense’s

Research and develop resolution for low gross margins

Proficient in ASAP, IMAGE, RMDS, SPY, and all Microsoft Software

Certified EEO Counselor

Complete Soft Skills Matter series of training

Understand and Adhere to Corporate Strategies and Policies

2001 – Promoted to Lead Receiver

2000 – Promoted to Inventory Systems Logistics

1999 – Promoted to Shift Manager at Military Clothing Store

1997 – Customer Service Associate

[ 1990-1997 ] Budget Rent-A-Car Corp. Lawton, OK

Customer Service Representative

Responsible for all scheduling, vehicle control measures, computer data entry, daily bookkeeping, accounting, and supervised eight employees

[ 1988-1990 ] Sally’s Beauty Supply Lawton, OK

Sales Consultant

Duties included; inside and outside sales, inventory control, computer data entry, and customer service

References

Available upon request



Contact this candidate