Elena J. Rodriguez 719-***-**** – acrmag@r.postjobfree.com

Education:

Pikes Peak Community College- Colorado Springs, CO January 2014- Present

Associates in Science

Widefield High School- Colorado Springs, CO August 2006- May 2010

High School Diploma Earned- AP Classes, Health Class electives

Experience:

McDivitt Law Firm- Colorado Springs, CO January 2015- September 2015

Intake Specialist- Responsible for taking calls and creating new cases, setting up appointments for attorney, answering reception calls, creating documents for clients to begin cases, translating and speaking to Spanish clients. Opening new cases and assigning them to attorneys.

Peak Vista Community Health Centers- Colorado Springs, CO January 2012- February 2014

Hospital Outreach Specialist- Responsible for appointments, ensuring patient account accuracy, interviewing patients with Medicaid, CICP and CHP+, helping patients connect to a medical home, auditing team workflow, ordering and maintaining supplies for off-site employees, working both in an office and off site in emergency environments, and aiding patients without insurance to obtain medical care.

Time Warner Cable- Colorado Springs, CO August 2010- October 2011

Outbound Sales Specialist- Scheduling customer appointments, answering billing questions, promoting services, maintaining customer satisfaction, and working in a fast- paced environment.

Special Skills:

Fluently bilingual in English and Spanish, type speed 60 wpm, Customer Service Excellence, Advanced computer literacy, utilization of technology, fast paced office workflow.

References:

Annesha Rousell- Peak Vista Community Health Centers- Hospital outreach

687-***-****

Kelsey Matty- Mcdivitt law firm- Intake Specialist

719-***-****

Kelli Themel- Peak Vista community Health Centers- Hospital Outreach

719-***-****