Customer Service Technician
Resume:
TRACY LEFF
***** ***** ******. * ********** Hills, Michigan 48331 æ 561-***-****, Tracyl8914@gmail
SUMMARY
Seeking a permanent position with a growing company that will allow me to utilize my past skills while growing with the company.
Mechanically inclined and able to diagnose and repair with precision.
Customer oriented to always help and give the best service possible.
Superior design skills and being able to make them come to life.
EDUCATION
University of Northwestern Ohio Lima, OH
Associate of Applied Science in Automotive Technology Graduated February 2013
Relevant Course Work:
Electrical & Electronics I
High Performance Fabrication
High Performance Steering & Suspension
Accessory Trends
Electrical & Electronics II
Automatic Transmissions & Transaxles
Automotive Engine Diagnosis/Repair
Hydraulic Brake Systems
Manual Transmissions & Transaxles
Engine Machining
Automotive Heating Ventilation A/C
Automotive Engine Performance
High Performance Welding
Steering & Suspension
Computerized Engine Control Systems
South Technical Vocation High School Boynton Beach, FL
Special Studies in Automotive 08/08 – 05/10
WORK EXPERIENCE
Coconut Creek Hyundai Coconut Creek, FL
Lead Express Technician 06/13– 06/15
Supervisor for lube technicians
Control of work flow for all lube technicians
General maintenance of vehicles
oOil changes
oTire rotations, replacement of tires
oWarranty replacements of parts of all systems of vehicle
Radios
Mirrors
Trim pieces inside and out of vehicle
Bulbs inside and out of vehicle
oBrake services
Basic diagnosis of vehicles
oDiagnosis of abnormal engine noise
oDiagnosis of drivability issues
oDiagnosis of electrical malfunctions of several systems in the vehicle
oRemoved body panels for repair or access to further parts of vehicle
Ed Morse Honda Riviera Beach, FL
Express Technician 03/13 – 6/13
Basic automotive technician jobs
oOil changes
oTire rotations, tire replacement
Multi point inspection
oInspection of all systems of vehicle checking for damaged parts
UGAS Mechanical Shop Boca Raton, FL
General Technician 02/10 – 05/10
Diagnosis and Repair of vehicle
oOil changes
oTire rotations, tire replacements
oBrake services
oDiagnosis of drivability issues
Customer Service
oTalking to the customer to determine what needs repaired or diagnosed
Southern Collision Boynton Beach, FL
Internship 07/09 – 01/10
In Charge of Shop Cleanliness
oRemoval of trash
oSweep floor
oWash completed vehicles
General Automotive Technician
oReplaced damaged mechanical parts of vehicle
Assistance in Minor Body Work Duties
oWet sanding
oApplication of primer
oApplication and sanding of bondo body filler
oRemoval of damaged body parts
Assistance of Vehicle Pickup and Delivery
TRACY leff
30782 Crest Forest æ Farmington Hills, Michigan 48331 æ 561-***-****, acrltx@r.postjobfree.com
REFERENCES
Bruce Warzoha
Fixed Operations Manager
Coconut Creek Hyundai
4960 N. State Road 7
Coconut Creek, FL 33073
Mark Evens
Service Advisor
Coconut Creek Hyundai
4960 N. State Road 7
Coconut Creek, FL 33073
Tim Brown
Automotive Teacher
South Technical Vocational High School
1300 Southwest 30th Ave
Boynton Beach, FL 33426
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