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Manager Customer Service

Location:
Oklahoma City, OK
Salary:
10.00/hr
Posted:
September 08, 2015

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Resume:

Objective

My objectives are to fully utilize my skills and abilities achieving personal work goals as well as the goals and mission of the organization.

Education

ITT Technical Institute-Little Rock, AR Graduation: December 17, 2011

Associates of Applied Science in Computer Networking Systems

Skills

Efficient in Microsoft Office products, such as Project Manager, Visio, PowerPoint, Access, Word, Outlook and Excel

Assertive, self-motivated, goal-oriented, organized and efficient

Detail oriented individual with quality leadership ability

Decision maker capable of producing quality work with a background in management, staff coordination and customer service

Experience

Kimco Facility Services Phoenix, AZ

Area Manager 1/2/2015-7/11/2015

Responsible for the facility services contract in 16 retail locations throughout Central and Southwestern Oklahoma

Manage associate hiring from interviews to new hire paperwork, counseling and scheduling

Extensive travel; responsible for company vehicle and gas card

Monthly inspections of facilities with store managers.

Administrative duties also includes reviewing and approving clock punches for payroll needs; supply orders; conference calls; email correspondence.

Multiclean/Everclean/Am-Ni Tulsa, OK

Cleaner 12/08/14-12/31/2014

Cleaning commercial and medical properties

Detail cleaning for post construction clean up

ServPro Tulsa, OK

Content Supervisor 5/20/2014-11/24/2014

Restore property form fire and water; by cleaning the contents of the home and the structure

Primarily responsible for packing and removing contents form homes, cleaning and storing on site at the company’s warehouse; providing homeowners, insurance adjusters and company estimators with detailed inventory of all contents large and small

Executive Services, Inc. Little Rock, AR

Supervisor 11/15/13-4/30/2014

Train new employees in commercial cleaning environment

Verification of project completion and inspections; cleaning responsibilities

Applebee’s Neighborhood Bar and Grill Little Rock, AR

Server 4/2013-11/24/13

Eurest Services Nashville, TN

Area Manager 11/7/2012-03/02/2013

Responsible for the facility services contract in six retail locations throughout Arkansas, with two locations in Louisiana and one in Texas

Managed employee hiring, counseling and scheduling; also application tracking

Extensive travel; responsible for company truck with gas card

Tracked and logged personal expense report using Excel

Administrative duties also included sending original documentation for processing within designated time frames; coordinating with AA, for timely distribution of payroll

Verifying employee time punches, completing open punches and zeroing out punches twice weekly and submitting timesheets weekly; daily entries of data to complete reports

Bank of America Little Rock, AR

Remote Image Capture Operator 1/2010-6/2012

US Census Bureau Little Rock, AR

Recruiting Clerk/Field Operation Supervisor/Crew Leader 1/2009-10/2009

Comfort Inn & Suites Little Rock, AR

Executive Housekeeper 9/2008-12/2008

Four Corners Service Company Little Rock, AR

Operations Manager/HR Office Manager 5/2000-5/2008



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