Administrative Assistant Medical
Resume:
P.O. Box ***, Jacksonboro, SC *****
Home 843-***-****
Cell 843-***-****
Email: acrld7@r.postjobfree.com
Citizenship: USA
Veteran’s Preference: None
EXPERIENCE:
SEP 2007 to Present
Administrative Assistant
Medical University of South Carolina
40 Hours Per Week
Dept. of Surgery/Div. of Vascular Surgery
Supervisor:Shon Gladden 843-***-****
Charleston, SC
(May Contact)
Autonomous job that provides high level administrative support within a fast-paced, regulated work environment requiring accuracy and attention to detail; perform various administrative duties for clinical, academic, research, and public service activities in order to optimize time spent by these doctors on administrative matters; use strong oral communications and interpersonal skills.
Work independently, multitask and prioritize work; maintain strict confidentiality of all information; ensure compliance with Privacy regulations; interact effectively with patients and coworkers of all cultures, ages, and socioeconomic levels; forge relationships with staff from other departments and divisions.
Compile extensive data from multiple sources to prepare Mileage Reports, and process monthly Leave Report to verify employees’ leave; collect, scan and compile the Fiscal Year publication Consumption Report.
Plan, schedule and coordinate thousands of patient surgeries each year including related diagnostic tests and ancillary procedures; greet vendors, patients, and customers; interact with other team members with special projects assigned; assist in the preparation of regularly-scheduled vascular report.
Coordinate physicians’ schedules, including scheduling of meetings, preparing travel arrangements, and clinic patient visits.
Coordinate all administrative requirements of faculty members including (executive of the division) tracking of CME credits, assisting with applications and licenses, processing reimbursements and procurements, reviewing FMLA paperwork for MD signature, triaging phone calls, and sorting and responding to email and outside correspondence.
Communicate in writing by composing correspondence such as letters and memoranda using Microsoft Word; compile statistical data related to scheduling and generate reports using office automation software.
Serve as point of contact and Liaisons between medical facility and for the Department of Surgery/Division of Vascular Surgery to develop solutions and resolve problems related to scheduling and administrative control of the scheduling of thousands of surgeries each year.
SEP 2013 to Present
Itinerant Elder
African Methodist Episcopal Church
20 Hours Per Week
St. Mark AME Church
Supervisor: Rev. Joseph Darby, Elder
5656 Stagecoach Road, Garnett, SC
Provide guidance to the Church related to new endeavors such as proposed outreach and ministerial programs; deliver spiritual guidance and assist church members in fulfilling their needs; help those who are lost find salvation.
Facilitate and oversee the administrative needs of the Church including monitoring of donations and tithes; review of budgets and expenditures to prepare for formal audits.
Assist in writing and producing Church memorandums and other literature; assist in various leadership areas such as Children’s groups and action committees.
DEC 2001 to SEP 2007
Documentation Administrator/Research
Hill-Rom (Hillenbrand Industry
Specialist
N. Charleston, SC
40 Hours Per Week
Supervisor: Tammy, 843-***-****
Received and reviewed initial paperwork to ensure its completeness and to identify and resolve inconsistencies in information; retrieved valid orders for specialized hospital beds; and processed Medical billing for ulcer patients in home care and long term care.
Reviewed and authenticated/validated insurance claims to ensure accuracy of data and that the necessary processing information was present; processed Medicare, Medicaid, Insurance claims and medical claims from providers for services in specialized system; served as point of contact to research and resolve any impediments to payment of claims; reversed potential $300,000 write-off through my collection activities.
Supervised and monitored Medicaid and Medicaid Managed Care plans to ensure compliance with related federal regulations; pre-certified patients and received authorization for insurance claims; processed Medicaid claims using appropriate criteria and guideline.
Initiated contact with and communicated well with providers; interacted effectively with people from different cultures; demonstrated strong interpersonal skills.
Monitored collection activity and follow-up efforts; assisted and provided guidance to staff related to claim issues; answered questions, performed any necessary research; and ensured secondary billing was accurate and completed in a timely manner.
Worked and/or distributed compliance billing projects; compiled, reviewed, evaluated, and performed root cause analysis of claim issues and trends.
Maintained knowledge of payers, policies and procedures; analyzed medical claims utilizing medical coding (ICD-9-CM and CPT coding); verified claims for payments or reimbursements.
JAN 2000 to DEC 2001
Administrative Assistant
Carolina Center for Occupational Health/
40 Hours Per Week
Orthopedic Surgery
Supervisor: Barry Weissglass, MD
N. Charleston, SC
Provided administrative support for orthopedic surgeon; scheduled vendor meeting/luncheon, triaged telephone calls, independently handled problems, and/or rerouted calls to appropriate person.
Scheduled surgeries and processed through precertification, consultation, P.T. etc.; telephoned and/or emailed patients regarding surgery date; scheduled work-up; arranged patient appointments; mailed out appointment information; maintained current records and files.
Prepared insurance documents, medical legal reports and proper documentation to support medical claims.
Submitted billing materials and collected account receivable records outstanding; protected the confidentiality of printed and electronic files containing sensitive data; scheduled and booked travel arrangements.
Updated accounts by communicating with company for late payments etc.; ran reports of account receivable at the end of the day to ensure accuracy.
Coded and input data using ICD-9 and CPT codes; coded outpatient and inpatient visits in Compu-system and Systoc by clinic notes; ran trial balance daily.
Assisted with special projects and performed data entry for patients enrolled in studies; worked independently and met the many demands of the center.
Adapted easily to changing business priorities.
APR 1998 to JAN 2000
Administrative Assistant
Medical University of South Carolina
40 Hours Per Week
Dept. of Neurosurgery/The Spine Center
Supervisor: Brian Cuddy, MD
Charleston, SC
(Now private practice)
Performed administrative support duties for the members of the Spine Team to include:
Coordinated the Spine Center calendar of events and referred problems appropriately. Performed administrative support duties related to clinical practice; scheduled and arranged patient appointments and appropriate tests; wrote/prepared correspondence and maintained current records/files.
Operated a telephone system receiving telephone calls; screened calls, answered routine questions, and referred to the appropriate parties.
Assisted with requests from members of the public either in person or by phone; reviewed and assisted with all incoming correspondence and/ or forwarded to proper office staff.
Performed other duties as Microsoft tools: created reports using MS Word and Excel; maintained calendar of events using Outlook; handled various office administrative task, and assisted fellow employees as necessary.
OCT 1994 to APR 1998
Administrative Specialist
University Medical Associates
40 Hours Per Week
Charleston, SC
Provided administrative support to physician; scheduled patients surgery, appointments, and routine follow-up visits; performed filing, answering phone, scheduling deposition; communicated with clinical coordinator to schedule patients, x-ray, testing etc.
Maintained doctors calendar and scheduled meeting; compiled list using FoxBASE system of expected admissions including patients name, age, diagnosis, physician, room request and funding.
Requested beds for patients via the online Stat-lan, PHS, or Foxbase System; communicated using the Stat-lan electronic mail system to notify nursing unit that an appropriate bed was not available.
Monitored Stat-lan printer for pending transfers, discharges, completion of transfers and discharges, and availability of bed occupancy.
Monitored nursing station census online, reconciled census report when a discrepancy between Stat-lan PHS was noted; updated bed status as necessary; printed reports.
Authored correspondence and memos, dictated clinical notes and letters; maintained records/files and maintained confidentiality at all times; ensured compliance with the Privacy Act, corporate policies and procedures, and numerous regulations related to the healthcare industry
AUG 1990 to JUN 1994
Bed Management Specialist
Medical University of South Carolina
40 Hours Per Week
Charleston, SC
Received reservation from PFS and physicians’ office for expected inpatient admissions. Notified patient / family of approximate time room will be ready for occupancy.
Assigned beds for patients via the online Stat-lan, PHS, or FoxBASE System; communicated using the Stat-lan electronic mail system to notify nursing unit that an appropriate bed is not available.
Monitored Stat-lan printer for pending transfers, discharges, completion of transfers and discharges, and availability of bed occupancy.
Monitored nursing station census online, reconciled census report when a discrepancy between Stat-lan PHS was noted; updated bed status as necessary; printed reports.
Performed necessary function to enable the appropriate on-line system, e.g. system start-up, reboot, logon, print reports, file down load, electronic mail, and sign off.
NOV 1989 to AUG 1990
Secretary – Surgical Unit
Roper Hospital
40 Hours Per Week
Charleston, SC
Transcribed physicians orders, entered data into the computer, answered phone, scheduled procedures, posted labs for next day, assisted patient family members when needed, and ordered supplies for the unit.
Excellent interpersonal and organizational skill excellent written and oral communication skills; took initiative in working. Efficient, worked well independently and in teams.
EDUCATION & TRAINING:
Master of Divinity Degree (Theological), Payne Theological Seminary, Wilberforce, OH, JAN 2010 to MAY 2014 – Includes Units of Clinical Pastoral Education.
Bachelor of Science Degree, Southern Wesleyan College, Central, SC, AUG 2005 to DEC 2008.
Associate of Science Degree, Southern Wesleyan College, Central, SC, AUG 2003 to MAY 2005.
OTHER EXPERIENCE & SKILLS:
Volunteer experience:
Member of the Concerned Citizens of Historic Jacksonboro Community Center, 2012 to Present; served as President from 2012 to 2013; currently serving as Vice President, 2014 to Present. Obtain guest speakers for the Community Center monthly meetings and contribute to establishing additional educational efforts related to health awareness and children’s programs.
Administrative and computer skills:
Able to accurately type 45 words per minute and have knowledge of Medical Terminology gained from specialized training and experience; computer proficiencies include: Windows and Microsoft Office Suite (MS Word, Excel, Outlook, some PowerPoint); Dbase; WordPerfect; Microsoft GroupWise 97; Corel WordPerfect; Compu-system Systoc ABC Practical Coding; IPA; PeopleSoft, FIS System; AS400: Access; Centricity Framework; Practice-Partner 9.33; OR Manager; eCare Net-Viewer; Outlook Web Access; KRONOS; Success-Factors; CATTS; AVATAR; EPIC 2010; Inpatient Billing Database/Surgery.
REFERENCES:
Linda Wright – 817-***-**** - acrld7@r.postjobfree.com
Brian G. Cuddy, M.D. - 843-***-**** - acrld7@r.postjobfree.com
Thomas Brothers, MD – 843-***-****
Shaundrea Reid - 843-***-****
Joseph A. Darby, Elder of the District – 843-***-****
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