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Customer Service Representative

Location:
Texas
Salary:
13.00 hr min
Posted:
September 09, 2015

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Resume:

DONNA G MCDANIEL

SAN ANGELO, TX *****

325-***-****

acrl5l@r.postjobfree.com

Summary of Qualifications

** **** ***** ******* ********* and experience, working with public, typing, filing, computer programs, payroll, data entry, enter of DOT driver logs, office machines and procedures, 2007- Criminal Justice, 12 hours from attaining B.A.S.

Work History

Kelly Temporary Services- San Angelo, Texas

Administrative/CSR positions

June 2015 – Present

My position currently is a Customer Service Representative for Republic Services. I was told could become a full time position, and recently was told not in the budget.

Austin Chalk Petroleum, San Angelo, Texas

Human Resource Clerk Jul 31, 2014 - Oct 15, 2014

Interviewing of prospective employee, new hire process, computer entry, introduction to employee benefits, everything and anything involving new hires. Typed up employee corrective actions as well as employee evaluation for 30, 60 and 90 days of employment, Kept track of gas tickets, track of driver logs, ordering and keeping track of employee uniforms. When new employee hired was to enter them in to company time keeper. My responsibility was the new hired employee from application throughout.

Universal Pressure Pumping Inc., San Angel, Texas

Department of Transportation Log Clerk Feb 28, 2013 - May 09, 2014

I was the log clerk and some of my responsibilities were entering logs into Keller program, checking over driver logs to make sure they were in compliance with D.O.T. and if they were not would send back to driver for correction. A violation report would be ran and it was sent out three times per week, with a weekly final being sent to the corporate office managers and supervisors. Filing of correct logs away in individual folders per employee, prepared upcoming month logs for each employee. I worked closely with drivers along with their supervisors on all levels.

Concho Valley Foundation Repair, San Angelo, Texas

Secretary General Jul 23, 2011 - Jan 25, 2013

My primary responsibility was assisting customer with an over the telephone evaluation. Information from client would be taken and they were scheduled for an appointment. If repairs were needed and after completed, a copy of work completed and their warranty would be sent to them, I would make deposits on accounts, daily faxes sent to home office. I would run daily reports of previous day estimates that I had taken.

ATTENDED SCHOOL AT HOWARD COLLEGE AND ANGELO STATE UNIVERSITY

2003-2011

Weatherford Enterra- Ozona, Texas

District Clerk Jan 10, 1997-October 20, 2002

My position was District Clerk which meant I input parts, services completed, dates serviced, different types of equipment used on location would all be invoiced. I was also responsible for mailing the jobs that were invoiced out daily. Answered phone lines, filing, weekly time for employees and sent to home office to payroll department.

Education

Angelo State University, San Angelo, Texas

3+ years college, technical or vocational school

Major: Criminal Justice

Minor: Psychology

GPA: 3.0

Howard College, San Angelo, Texas

Associates Degree in Criminal Justice

Computer Skills

Typing Speed: 50 Words per Minute

• Database Software (Oracle, Access, etc)

• Data Entry Terminal (PDT, Mainframe Terminal, etc)

• EMail Software (Outlook, Thunderbird, etc)

• Graphics or Drawing Software (Photoshop, etc)

• Internet Browser (Internet Explorer, Firefox, etc)

• Networking or Lan Software (Cisco, etc)

• Peripheral Devices (Scanners, Printers, etc)

• Personal Computers

• Presentation Software (PowerPoint, Flash, etc)

• Spreadsheet Software (Calc, Excel, etc)

• Utility Software (Virus, File Compression, etc)

• Word Processing Software (Word, WordPerfect, etc)

Additional Computer

Skills: Keller System, Excel, Word, Email, Background Investigating (Disa), Time Clock,

References on request



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