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Customer Service Assistant

Location:
Palm Desert, CA
Posted:
September 06, 2015

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Resume:

Richard Peter Como

***** ****** **

Cathedral City, CA 92234

415-***-****

acrkiy@r.postjobfree.com

Objectives:

To gain employment from your company where I can enhance my skills

Summary of qualification:

* 10 years experience of customer service in a networking company

* 5 years of office experience in a small towing company

* 10 years experience of customer service in a $100 million retail stores

* Significance in handling cash management issues as a supervisor

* Knowledge in computer Microsoft, excel, and all online applications

Education:

*High school graduate with diploma

Computer skills:

* Fluent in MS Words, Excel, Email and all internet explorer based system

* Significant work with Payroll Computer system.

* Familiar with publisher and any web-based programs

Customer service skills:

* Communicate efficiently with 250-500 in a call center environment

* Communicate effectively with more than 40-60 customers per week

Cash handling skills:

* Significant experience with credit cards and check cashing transactions

* Knowledgeable in Bank Secrecy Act rules and regulations

* Conduct daily cash audits

* Experience in cash transactions

* Manage sales and cash flow of approximately $150,000 a day

* Manage inventory, scheduling, orders to ensure security, customer service, and organization

Training:

*Teach and trained all associates on New Inventory Management System implementation, maintenance, and updates.

*Teach stocking and productivity of associates

*Teach Food Safety and Health Department Regulations.

*Ensure compliance with Ecolab policies and procedures.

Employment history:

* Assistant Manager, Wal-Mart, Sacramento CA 07/2008 - 12/2010

* Merchandise supervisor, Wal-Mart, Sacramento CA 03/2007 - 07/2008

* Customer service supervisor, Wal-Mart, Sacramento CA 03/2006 - 03/2007

* Office assistant, Evan’s, Sacramento 01/2002 - 01/2006

* Checker, food source, Sacramento 06/2003 - 02/2006

* PBX operator, UC Davis Hospital, Sacramento CA 05/1999 - 09/1999

* Employment Rep. Health Net, Sacramento CA 03/1997 - 09/1998

* Customer Service Rep. Sprint, Sacramento CA 04/1996 - 02/1997

References Available Upon Request



Contact this candidate