MARICELA ZAMORA

**** *. ***** ***** ****:

310-***-****

Inglewood, California 90303

acrjxh@r.postjobfree.com

Professional Summary

To work for an organization in which I will be able to

use my experience and skills

gained through working with customers. I would also like

an opportunity to be part of

a team and an organization in which excellent customer

service is valued, and contribute

to the organization target goals and objectives.

Core Qualifications

. Team leadership

. Microsoft Excel

. Microsoft Outlook

. Computer proficient

. Operate heavy phone lines, various clerical duties

. Quick learner

. Bilingual English/Spanish

Work Experience:

Virgin Atlantic Cargo Los Angeles, Ca.

* Supervisor

May 2012-Present

Assist the Operation Manager in the overall operation runs

smoothly and efficiently.

Cargo ULD builds, paperwork and figure work for export flight via

handler's agents.

Deal with AMS problems, obtain US Customs Clearances, U.S. Department

of Fish and Wildlife

U.S. Department of Agriculture and Port Authority regulation and

Procedures.

Organize, plan and delegate all work to be performed by

handler.

Advise passenger service of each day's loads and explain

foreseeable problems.

Worldwide Flight Services, Los

Angeles, Ca.

* Lead Agent

May 2007-May 2012

Perform the task of managing paperwork, coordinating between

personal.

Keeping track of activities as required for safe and quick

transportation goods

Seeking approval, permissions and clearance from governing authorities

in the AMS (Automated Manifest System) in resolving customer

issues quickly.

Manifest outbound and inbound flight documentation breakdown for

handled airlines

Raymond Express International Los

Angeles, Ca.

* Import / Export Agent

July 1998- April 2010

Responsible for maintaining all the paperwork concerning the import

and export trade.

Record import detail for organization's and client's reference.

Track the consignment during its transit and update the receiver about

the progress if the shipment

regularly.

Obtain rates, create bill of ladens, proforma invoices,

Perform other task and duties as instructed by seniors.

Education:

El Camino College Fall-Spring 2006

Torrance, Ca.

Woodrow Wilson High School 1993-1997 Long Beach,

Ca.

Certificate in Data Entry

Certificate in Dangerous Good

References: Available upon Request

Contact this candidate