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Customer Service Power Plant

Location:
NCR, Philippines
Posted:
September 05, 2015

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Resume:

ANNARITCHIE D. GONZALES, REE

Ilijan, Batangas City

Mobile number: (090*-*******

acrjus@r.postjobfree.com

CAREER OBJECTIVE

To seek a position that is conducive to professional advancement wherein I can develop my skills and knowledge, be globally competitive in the field I chose and contribute to the growth of the company that employs me through good performance and dedication.

SKILLS

Proficient in Microsoft Office Application and 2D AutoCAD.

Versatile with good communication skills and detail- oriented.

Functions well under pressure, professional attitude, hardworking and dedicated to work and willingness to assume responsibilities. WORK EXPERIENCE:

Name of Company: Moatech Manufacturing Philippines Inc. Address: FPIP, Brgy.Sta Anastacia, Sto. Tomas, Batangas Position: Customer Service Staff

QA/QC Department

Inclusive Date: February 13, 2015 up to Present

Duties and Responsibilities

Responsible for Customer Claims of Export Customers

Handling and Analyzing Customer complain

Monitoring Quality Trend mainly on Export Models

Making Failure Analysis Report and Closed Loop Corrective Action Report (8D)

- Investigate and Analyze RTV Sample from customer

- Finding the root cause of the problem

- Conduct Electrical and Mechanical Verification on the RTV sample

- Request corrective action to concerned departments on the problem encountered and to prevent its reoccurrence

- Review corrective action if it is applicable on the problem encountered

- Mainline Monitoring/Verification

- Conduct 5’S Audit Daily

- Conduct Work Standard Keep Rate per week on different models EDUCATIONAL BACKGROUND

Tertiary : Bachelor of Science in Electrical Engineering Batangas State University

Alangilan, Batangas City

2009 – 2014

Associate in Health Science Education (AHSE)

Golden Gate Colleges

P. Prieto St., Batangas City

2007-2009

Secondary : Pedro S. Tolentino Memorial National High School Ilijan, Batangas City

2003 - 2007

Elementary : Ilijan Elementary School

Ilijan, Batangas City

1997-2003

ORGANIZATION

Institute of Integrated Electrical Engineers of the Philippines, Inc. Regular Member, 2014

QUALIFICATION

Registered Electrical Engineer

Registration No. 54479

September 6 – 7, 2014

TRAINING AND SEMINARS

On –the –Job Training

KEPCO ILIJAN CORPORATION

1200MW Combined Cycle Power Plant

Ilijan, Batangas City

November 2012– March 2013

OCCUPATIONAL SAFETY

Engr. Emmanuel C. Frago

Safety Officer, National Grid Corporation of the Philippines November 13, 2013

AVR, Batangas State University Campus II, Alangilan, Batangas City

ENERGY MANAGEMENT

Engr. Ma. Josefina Bautro

Engineer III, City Engineer Office

November 13, 2013

AVR, Batangas State University Campus II, Alangilan, Batangas City PERSONAL BACKGROUND

Nickname : Anna

Birth date : December 29, 1990

Birthplace : Ilijan, Batangas City

Sex : Female

Citizenship : Filipino

Religion : Roman Catholic

Age : 24 years old

Marital Status : Single

Father’s Name : Santiago C. Gonzales

Mother’s Name : Francisca D. Gonzales

SSS No. : 04-3442322-4

CHARACTER REFERENCES

Engr. Elenor M. Reyes

Electrical Engineering Department Chairman

Batangas State University

092********

Mr. Melvin Bool

Instrument Engineer

KEPCO Ilijan Corporation

1200MW Combined Cycle Power Plant

Ilijan, Batangas City

091********

Mr. John Louie Gorantes

Customer Service Staff Team Leader

Moatech Manufacturing Philippines Inc.

FPIP, Brgy.Sta Anastacia, Sto. Tomas, Batangas

090********

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

ANNARITCHIE D. GONZALES



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