Anthony Taylor

Columbus, OH

acrjst@r.postjobfree.com - 614-***-****

Looking for a opportunity to work in the Customer Service Industry. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Freight Agent / Dispatcher

Klein Resources Group - April 2013 to Present

Developed and maintained strong relationships with customers and carriers to met with the customer's goal and requirements.

•Negotiated rates for service.

•Responsible for qualifying carriers, growing revenue, load tracking, obtaining rate agreements and approving spot requests.

•Communicated with customers to provide solutions to their problems.

•Additional responsibilities include tracking shipments, soliciting truck load, coordinating pickup and delivery schedule, resolving discrepancies, dispatching drivers Sales Consultant

AT&T - June 2009 to March 2013

Sales Representative contacting business owners over the telephone, to present and sell all Yellow Pages products and services. Conduct research and prepare advertising programs for each account, including products, marketing services and internet products. Collector

Mead and Associates - February 2000 to June 2009

Negotiated payment arrangements to debtors. Building my route through the dialer system averaging over 200 calls per day. Top 3 collector every month starting with the first month. Excepting outbound and inbound collection calls regarding medical bill payments. Adhering to strict FDCPA guidelines and company rules regarding the FDCPA. ADDITIONAL INFORMATION

Skills:

•Solid negotiating skill

•Able to build and maintain strong relationship with the clients

•Excellent organizational skills

•Strong attitude to work as a team player

•Imperative ability to multi-task and prioritize work

•Excellent verbal and written communication skills