Angelica Mendoza

Medical Student, Multi-tasker, Achiever

Chandler, AZ

acrjsq@r.postjobfree.com - 480-***-****

With a combined year of customer service, I have obtained the ability to be a hardworker and great multi-tasker. I am currently looking for employment to put my newly acquired skills as an extinguished medical assistant to good work for the people that need it most, the patients. WORK EXPERIENCE

Cashier

Walmart #3799 - Mesa, AZ - August 2014 to Present

Responsibilities

-Processing payments either electric or tender per transaction

-Processing transactions on computerized cash registers

-Responsible in handling returns and answering questions concerns concerning merchandise, store promotions and policies.

Accomplishments

I do my best to bring the customer great service and try to answer any questions they have to the best of my knowledge of Walmart. I am considered my regular customers their favorite cashier which means I'm doing my job right in putting my customer's needs first and foremost. Skills Used

I demonstrate good communication both verbal and written. I promote my store by following dress code policies. I use the "10-ft rule" which is greet a customer and ask if they need any help. Medical Assistant (Externship)

Arizona Back Pain Institute - Chandler, AZ - June 2014 to July 2014 Responsibilities

• Prepares exam rooms and rooms patients

• Takes vital signs i.e blood pressure, pulse and O2 levels, respirations, weight and height

• Answers incoming phone calls and scheduling of patient appointments

• Performs venipuncture and ancillary tests

• Proficient with Electronic Medical Record (eClinicalWorks)

• Collects co-payments and deductibles in cash and card payment

• Dispense medication scripts to patients under direct supervision and within scope of practice

• Welcome patients once they enter the facility

• Educates patients on procedures recommended by the provider Auditor

RGIS, LLC. - Phoenix, AZ - March 2014 to April 2014

• Proficient with the RGIS handheld computer and other inventory equipment

• Achieves established average per hour (APH) counting goals while ensuring accuracy and integrity of the data collected in all inventories worked.

• Adhere to all company policies and procedures

• Ability to maintain a high level of confidentiality in all duties

• Ability to work assigned shifts and adhere to a flexible schedule with varying hours to include working an extreme schedule resulting in long hours on occasion

• Ability to complete other duties as assigned by Management

• Places community before self, engages and works effectively with and assists other Team Members

• Ability to relate information clearly and accurately in both written and verbal form Volunteer

Chandler Senior Center - Chandler, AZ - November 2013 to December 2013

• Filed paperwork according to employees requests

• Assisted the elderly in their questioning about everyday things and activities including bringing the board games to their designated areas and putting them back in the game closet

• Organized reception area and lobby room library in alphabetical order

• Assisted in setting up party decorum and taking down of decorum such as centerpieces, hanging paper chains, etc.

• Made outgoing phone calls to give reminders to residents about day trips, upcoming activities, scheduled appointments, etc.

Nursing Assistant (Externship)

Friendship Village Health Center - Tempe, AZ - December 2012 to January 2013 ADLs

• Hospice, Assisted Living, Alzheimer's Locked Unit

• Advanced Hoyer Lift Experience

• Basic Documentation Entry Experience

• Vitals (Blood Pressure, Temp., Respirations)

• Bedmaking (Occupied/Unoccupied)

EDUCATION

Certificate of Completion in Medical Assistant Program Pima Medical Institute - Mesa, AZ

2013 to 2014

Certificate of Completion in Nursing Assistant Program Pima Medical Institute - Mesa, AZ

2012 to 2013

High School Diploma

Dobson High School - Mesa, AZ

August 2009 to May 2012

SKILLS

Type up to 35 wpm, Basic 10-key knowledge, great organizer and communicator, EMR/EDI experience

(eClinicalWorks). Scanning merchandise experience with the RM-1 scan tool. Basic math skills.

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