SAHANA M HEGDE

Address: #**** ********* *****, *** ****, Folsom, CA 95630

E-mail: acrjqj@r.postjobfree.com ; acrjqj@r.postjobfree.com

Call: +1-916-***-****

Experience Summary

•Team lead with hands on experience in Test Plan creation, estimation and tracking.

•Expertise in Test case creation and execution, Defect creation and tracking.

•Proficient knowledge and Experience working on different SDLCs (Agile, Waterfall, etc).

•Mentored a team for enhancing and improving an existing Hybrid Automation Framework.

•ISTQB Certified Tester with proficiency in Automation & manual testing.

•Excellent experience in Functional, Web Services, Load, Security, Regression, Integration and System Testing.

•Quality Control to reduce defects by supporting best quality practices and implement effective process improvement methods.

•Hands on experience in Quick Test Professional, ClearQuest, JMeter, HP ALM, JIRA, CANape and CANalyzer.

•Good knowledge of Java (Eclipse), XML.

•Experience in QTP 11.0, VB Scripting and SQL queries.

•Excellent in Testing protocols ISO 8583 and Industry standards such as PCI-DSS.

•Well conversant with in Linux tools, Linux File System, and Shell Scripting.

•Good exposure to security tools Wireshark, Port sniffer.

•Good understanding of the networking protocols ISO 8583, TCP and SSL.

Technology & Proficiency

Languages Known: C, Java, VB scripting, XML, Shell Scripting

Operating Systems: Linux, Windows XP, 7, 8

Tools & Utilities: QTP 11.0, Quality Center (ALM), JMeter, JIRA, Eclipse, Wireshark, Port Sniffer, Verifone proprietary tools (SMS, Gembug, Gemstall), Clear Quest, CANape, CANalyser

Database: Oracle, Empress

Work Experience

Sr. Consultant: iSol Talent Consulting Pvt Ltd from Apr 2013 to July 2014.

Test Lead: FIS Global from Nov 2011 to June 2012.

Senior Test Engineer: VeriFone India Pvt Ltd from May 2007 to Nov 2011.

Software Test Engineer: Satyam Computers from April 2004 to May 2007.

Personal Details

Visa Status: L2 with approved EAD from USCIS

Education

Bachelor of Engineering: Biomedical Engineering in 2003 from Visveswariah Techonological University, Belgaum, India

GPA: 3.8/5

Project Profile & Experience

Employer: iSol Talent Consulting Pvt Ltd, Bangalore, India

Role: Test Lead

Client: Bank of Ayudhya (Apr 2013 - Jan 2014) and Customer Loan Tracking Management Tool (Feb 2014 - Jul 2014)

Tests Performed: Functional, Web Services, Performance and Regression.

Tools: Agile, QTP 11.5, JIRA, HP ALM, JMeter, Xpress, Eclipse, XML, Oracle Database

Participate in the product development lifecycle, from requirement analysis and design through testing and rollout to ensure that the product meets business needs, and that system and software requirements are verifiable and quantifiable.

Reporting Test Deliverables (test plans, test reports, quality metrics and recommendations).

Preparation of Test plan, Effort Estimation and schedule tracking for major and minor projects that’s planned part of Agile Scrum with 4 weeks sprint.

Writing and executing Test Conditions for the New/updated Web Services Created as per BA Functional Design Doc for each User Stories.

Created, Analyzed, recorded and modified functional and Load tests for client-server traffic.

Creating reports on status of Defects, Enhancements, Regression results on weekly and Monthly Basis.

Attending daily stand up calls, Review Meetings, Demos related to sprint tasks with onshore team.

Executing of Test cases for Load Testing using JMeter and Cross browser testing on TPSS.

Executing of Test cases for Regression testing, using ALM in Batch mode.

Preparing the Automation Scripts, Debugging and Executing Automation Scripts using QTP tool.

Enhancing of UDF’s for QTP, when new enhancement or improvement of existing Hybrid Framework is required.

Worked closely with the QA Team, developers, business analysts, like project development in the use of QA processes using the iterative and Agile methodology

Employer: Fidelity Information Services Pvt Ltd. (FIS Global), Bangalore, India

Role: Test Lead

Client: Bank of Comerica(Nov 2011 - June 2012)

Duration: Nov 2011 - May 2012

Tests Performed: Functional, Web Services, Performance and Regression.

Tools: Agile, QTP 11.0, JIRA, QC, JMeter, Xpress, Eclipse, XML, Oracle DB

Participate in the product development lifecycle, from requirement analysis and design through testing and rollout to ensure that the product meets business needs, and that system and software requirements are verifiable and quantifiable.

Preparation of Test plan, Effort Estimation and schedule tracking for major and minor projects that’s planned part of Agile Scrum with 4 weeks sprint.

Reporting Test Deliverables (test plans, test reports, quality metrics and recommendations).

Providing Estimates for planned/unplanned tasks (Regressions, New Functionality Testing, Smoke Tests).

Writing Test Conditions for the New/updated Web Services Created as per Functional Design Doc for each User Stories.

Involved in Functional and Validation testing for the Services in accordance with the Requirement Document.

Creating reports on status of Defects, Enhancements, Regression results on weekly and Monthly Basis.

Attending daily stand up calls, Review Meetings, Demos related to sprint tasks with onshore team.

Executing of Test cases for Load Testing and Cross browser testing on TPSS.

Executing of Test cases for Regression testing, using ALM in Batch mode.

Preparing the Automation Scripts, Debugging and Executing Automation Scripts using QTP tool.

Updating of UDF’s for QTP, when new enhancement or improvement of existing Hybrid Framework is required.

Employer: VeriFone India Pvt Ltd, Bangalore, India

Role: Test Lead

Client: Auto-upgrade for Chevron & Worldwide customers

Duration: Aug 2010 – Nov 2011

Tests Performed: Functional, Web Services, Integration, End-to-End testing, Performance, Security and Regression.

Tools: SQL, VeriFone Proprietary tools, Eclipse, Linux, JMeter, Wireshark, XML

Understanding the system. Involved in the design & requirement phase to analyze the requirements from the customers

Creating test schedules, plan and agile working model based on the Functional Requirement Documents in QC.

Responsible for complete Load testing (creating transactions based on requirements), System integration and End-to-End testing.

Solid test execution scripts to validate the overall working scenarios. Testing the system with the developed test suite.

Created, Analyzed, recorded and modified functional and Load tests for client-server traffic.

Hands-On experience in reviewing the JAVA code for the newly developed features to identify bugs or RCA.

Check / Review the Test Cases document.

Keep track of the new requirements from the Project.

Creation of Regression and Load test cases for SMS (Inhouse tool for web services), using QTP and JMeter.

Involved in PCI-DSS Security Testing such as Role based testing, Buffer overflow, SQL injection, Data Penetration.

Cross browser testing using various Browsers of SMS.

Employer: VeriFone India Pvt Ltd, Bangalore, India

Role: Test Lead

Client: National Bank Card Services (NBSPAK), Chevron, Shell, ExxonMobil

Duration: March 2008 – Aug 2010

Tests Performed: Functional, Web Services, Integration, End-to-End testing, Performance, Security and Regression.

Tools: SQL, VeriFone Proprietary Tools, Eclipse, Linux, JMeter, QTP, QC, Shell, Clear Quest

Scope: Involved in complete analysis of testing requirements.

Deploying and managing the appropriate testing framework to meet the testing mandate.

Implementing and evolving appropriate measurements and metrics.

Planning, deploying, and managing the testing effort for any given engagement / release (Prepared Test Plan and Test Summary report).

Hands-On experience in reviewing the JAVA code for the newly developed features to identify bugs and RCA

Involved in Functional Testing, Regression testing and CR testing

Created complex test cases and message flows for web services.

Involved in PCI-DSS Security Testing such as Role based testing, Buffer overflow, SQL injection, Data Penetration.

Test management and Batch testing of regression test cases using QC and tracking the defect in Clear Quest

Analyzing the Network Packets using Wireshark, Port sniffer and Shell Scripting.

Creation of Regression and Load test cases for SMS (Inhouse tool for web services), using QTP and JMeter.

Cross browser testing using various Browsers of SMS.

Employer: Verifone India Pvt Ltd, Bangalore, India

Role: Senior Test Member

Client: National Bank Card Services (NBSPAK), Chevron, Shell, ExxonMobil

Duration: May 2007 – Feb 2008

Tests Performed: Functional, End-to-End testing, Security and Regression.

Tools: SQL, Sapphire, Ruby, Topaz terminals, HPV-20 system, MX-Fuel Simulator, Linux

Scope: As a team member, was responsible for Understanding the PA-DSS requirements by referring to PA-DSS version 1.2.

Writing Test Schedule based on the specifications given in the PA-DSS document.

Writing Test script (Automated and manual) to verify that the requirements are met.

Involved in Functional Testing, Regression testing and CR testing

Involved in PA-DSS Security Testing such as Role based testing, Buffer overflow, SQL injection, Data Penetration.

Employer: Satyam Computers Limited, Bangalore, India

Role: Senior Test Member

Client: TRW UK

Duration: Apr 2004 - May 2007

Tools: C, CANalyser, CANape, PQRA

Analysis of the specifications and Algorithm provided by the clients and developing test cases.

Hardware-Software integration testing on the Electric Power Assisted System.

Simulating various conditions using the CANape and CANalyser tools.

Verifying the Source code using PQRA tool

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