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Customer Service Administrative Assistant

Location:
Columbia, SC
Posted:
September 04, 2015

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Resume:

Aviemarie W. Cunningham

**** **** ****** 843-***-****

Kingstree, SC 29556 acrjq2@r.postjobfree.com

Operations Administrator Customer Service Rep Pharmacy Tech

Administrative Assistant Secretary Sales Associate

Employment History:

Mikart Inc., (Pharmaceutical) Atlanta, GA 1999 – 2015

Operations Administrator

Verify accuracy of Manufacturing codes, Batch sizes, Quantity and Product name from Blending and Packaging Schedules prior to coping master document

Assign all batch numbers and issue copies of master documents to the Manufacturing and Packaging departments as needed for operations

Enter all issued master documents in the Manufacturing and Packaging Log Books

Type all issued manufacturing master documents from Manufacturing Log Book into the computer for inventory control

Print Labels as required to be used in the Manufacturing, Packaging, Quality Assurance, and Quality Control Departments

Format and print various specified labels used for Clinical Packaging Masters

Assist Vice President of Operations in all areas of operation functions as needed including ordering raw materials and packaging components (labels, outserts) during absence of Purchasing Manager

Assure that Quality Control and Research & Development lab supplies and materials are ordered from designated suppliers or vendors in a timely manner to meet project deadlines. Ensured ordering of Schedule I and II Control Substances is followed properly

Track all orders placed and inform Quality Control and Research & Development labs of any change or delay in supplies and materials being shipped

Verify all lab orders are received and processed out of Fourth Shift for Accounting to pay invoices

Assist Document Control group in Regulatory Affairs in making changes to company documents as needed

File newly created master documents as required

Maintain copier/scanner, and facsimile machines to ensure that they remain in proper working order

Maintain adequate inventory of office and other supplies

Answer incoming telephone calls, schedule lunches, greet and announce visitors

Army and Air Force Exchange, Andrews Air Force Base, MD 1994 – 1999

Customer Service Representative

Greeted and assisted customers with purchases, layaways, returns, and special orders

Processed credit applications for customers with new purchases

Advised customers of options to bring delinquent account current

Addressed customer concerns, answered inquiries, resolved issues on purchases or special orders

Conducted daily inventory for various furniture, appliance, bath and bedding items

Initiated and submitted request to replenish stock as needed

Priced and stocked items received

Dylantic, Inc., Virginia Beach, VA 1991-1994

Pharmacy Technician

Assisted Pharmacist with filling prescriptions

Inquire if patient have any allergies

Communicate with patient the correct dosage to take

Call doctors to verify accurate dosages on prescriptions

Enter all prescription inventory data on computer

Maintain adequate supplies ordered, took inventory, and stocked supplies

Metters Industries, Inc., Norfolk, VA 1989 – 1991

Receptionist/Administrative Assistant

Greeted visitors, screen and prioritize incoming telephone calls, sort and distribute mail to appropriate departments

Provide administrative support of detailed information to Program Manager and staff for use in corporate presentation based on research of government documents

Maintain confidential files and type routine correspondence

Assist in completion of special projects and departmental reports

Performed verification and data entry of various government documents into computer in support of the Navy Shipboard Non-Tactical ADP Program (SNAP II)

Maintain adequate inventory of office and other supplies

Revco, Virginia Beach, VA 1986 – 1989

Pharmacy Technician/Sales Associate

Assisted Pharmacist with filling prescriptions

Inquire if patient have any allergies

Communicate with patient the correct dosage to take

Maintain inventory, ordered, and stocked supplies

Assisted patient with prescription and other store items purchased

Education: Business Administration – Virginia Union University – Richmond, VA

Diploma – Microcomputer Application Specialist – Norfolk, VA

Skills: Microsoft, Outlook, Fourth Shift, Bar Tender, Time-management and Well-organized

References: Available upon request



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