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Manager Customer Service

Location:
Florida
Posted:
September 04, 2015

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Resume:

Mike Zoline

Parts Manager

Port Orange, FL *****

acrjpu@r.postjobfree.com - 386-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Parts Manager

ultimate powersports - Daytona Beach, FL - October 2013 to May 2015 Responsibilities

greet all incoming customers. input all customers info into system. discusse all question and concerns about repairs and upgrades avaible for their vehicle. write estamtesfor repairs. talk with customers about options they may have. also set up vendor accounts. took care of all parts ordered and input part into inventory. and responcable for inventory management

Accomplishments

with all responsibilies i was able to maintain an 80% return customer status with very little customer complaints Parts Manager

Allout Powersports - March 2012 to February 2013

AllOut Powersports is a motorcycle sales and service shop Responsible for service writingReseach bike model and or parts Ran app for bike sales and notifed customer on stats of app Prep bike after sale approval

Receiving Manager

Party City - October 2007 to March 2012

Party city is a party supply store

Responsible for all shipments coming into storeResearch missing cartons Fixed all damaged product (by customer or shipping) and negative on hand Also responsible for all MOD

Making deposits and setting up cash draws for empolees Also took care of returns and voids

Job Supervisor

CPS - April 2005 to October 2007

Complete Proprety Services is commerical builing resteration such as Condo Hotels and Military bases. Responsible for daily paper work, which involved detailed reports of what was done and materials used Train new empolees on proper ways of doing new tasks Troublshooter for all problems that could appear on the job EDUCATION

Associate in information tech

Daytona State College - Daytona Beach, FL

2015 to 2017

SKILLS

customer service



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