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Customer Service Engineer

Location:
Texas
Posted:
September 04, 2015

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Resume:

Montrell Dennis

**** ********* **.

Baton Rouge, La 70816

Human Resource Department

Cover Letter

Dear HR Supervisor/Manager

I am writing to apply for a position recently posted with your prestigious company. My last position held was working with the BOP Subsea Engineering Department deep waters in the Gulf of Mexico as an Assistant Subsea Engineer. I am looking to further advance my career with your company utilizing my skills and knowledge in maintenance, operations, safety, management, and other skills gained while in the subsea department and prior work experience. I have completed multiple skill based courses, and received the certifications while working with the subsea department. I have a Class A CDL with tanker/hazmat endorsements as well. I am sure that my positive attitude and work ethic will be an asset to your company. I look forward to hearing from your department heads in the near future for scheduling of a formal meeting of introduction. Thanks for your time and the opportunity to submit my resume for review by your team.

Sincerely,

Montrell Dennis

Montrell Dennis

2114 Aspenwood Dr. Baton Rouge, La 70816 225-***-**** acrjoh@r.postjobfree.com

Objective

To secure a promising career using the immense amount of certified experience I have gained in my work environments.

My plan to use the assets from all prior work experiences to improve the work environment and production of your company. I also seek the mitigate safety hazards by using a proactive thought process towards safety concerns in the work place as well as at home.

Profile

Highly self-motivated individual, and a quick learner who can take on multiple tasks at a time. I also possess a nonstop drive that accents my work ethics towards my profession, and excellent communication and interpersonal skills.

Skills Summary

Control Systems (PLC)

Maintenance

High Pressure Systems

Hydraulics

Operations

Pneumatics

Schematics

Stock/Inventory Management

Sales

Accounting

Scheduling

Time Management

Interpersonal

Customer Service

Management

Owner/Operator

Forklift Operations

General Housekeeping

Professional Experience

MAINTENANCE/COMMUNICATION/TECHNOLOGY

Perform surface/subsea pressure test on well control equipment

Performed between well maintenance operations on 15K Psi Hydril Stack/Bop.

Performed daily subsea rounds and well control monitoring.

Conducted troubleshooting on system when errors occur during functioning.

Communicate equipment problems or breakdown to Subsea Supervisor and other department heads onboard.

Rig up and rig down equipment during different rig operations.

Participate in all necessary meetings onboard (pre-tour, safety, and client).

Perform all emergency duties as per designation on the station bill.

Ensure housekeeping is maintained in assigned areas.

Prepare reports for corporate office on store task completion and weekly employee development

Communicate company objectives/task to employees weekly

Basic knowledge of Microsoft Office programs/Outlook

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING

Supervised sales floor operations and provide impeccable customer service

Develop and implement strategic marketing plan for business:

Started a successful small business, building revenue from $0 to over $60K in first two years with minimal overhead.

Managed operations and sales at a fortune 500 company

Mastered all opening/closing processes

Directed multiple stores in ops/stock management and operations

Increased customer base by one-fourth resulting from superior customer service.

Employment History

ENSCO PLC DEEPWATER- Houston, TX

Assistant Subsea Engineer, 2012 to 2015

YG AUTO DETAIL & LAWNCARE LLC – Baton Rouge, La

Owner/Operator, 2008 to Present

FOOT LOCKER INC. – Baton Rouge, La

Asst. Manager, 2001 to 2008

Education

SOUTHERN UNIVERSITY BATON ROUGE – BATON ROUGE, LA

Bachelors of Science in Business Management

(Four-year advanced degree.)

Certifications

Class A CDL with Tanker/Hazmat Endorsements received at Coastal Truck Driving School

TWIC Card

GE Hydril Advanced Hydraulics Course

GE Hydril Basic MUX Control Systems

IADC WellCAP (Supervisory)

Subsea 100/101 Intro to Well Control Equipment and Subsea Systems

Subsea 102 MUX BOP Control Systems

Forklift Operations

Fall Protection User & Rescue

Combined Basic and Advance Fire Fighting

First Aid/CPR

Rigging

Safe Systems of Work (JSA, PTW, Work Instructions, Energy Isolation)

All others required offshores & Passport



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