Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Worcester, MA
Posted:
September 04, 2015

Contact this candidate

Resume:

ROGER H. FOSTER

** ******** *******

Worcester, MA 01605-1304

Cell: 508-***-****

E-mail: acrjms@r.postjobfree.com

LinkedIn: https://www.linkedin.com/pub/roger-foster-crt/3/b59/57b

PERSONAL QUALITIES

Self-Motivated Detail Oriented Committed

Punctual

EMPLOYMENT SKILLS

MS Office Inventory Management Tax Preparation

Call Center

Training Management Invoicing/Billing

Security Trading

Customer Service Merchandising Cash

Management Respiratory Therapy

EDUCATION

WORCESTER STATE UNIVERSITY, Worcester, MA

Bachelor of Science-Major Economics/Minor Music

QUINSIGAMOND COMMUNITY COLLEGE, Worcester, MA

Associate Degree Health Science-Major Respiratory Care

LIFE AND ANNUITY PRODUCTS AND ADMINISTRATION, Atlanta, GA

Certificates Life Organization Management Association (LOMA)-Associate

Annuity Products Administration (AAPA)/Associate Customer Service

(ACS)/Associate Life Management Institute (ALMI)/Associate Financial

Services Institute (AFSI)

EMPLOYMENT

BOUVIER PHARMACY AND HOME MEDICAL SOLUTIONS, Marlborough, MA

2011-2015

Front Store Sales and Operations Manager

. Assessed overall customer requirements and recommended solutions, in

order to meet their primary and ancillary needs both with and without

insurance benefits

. Researched utilizing different vendors, in order to verify special

order parameters were being met with an emphasis on exceeding

expectations while balancing costs

. Crossed trained all co-workers as needed

. Addressed/resolved invoicing and billing issues on different software

platforms

. Managed inventory by maintaining an ongoing inventory and by product

merchandising

. Reconciled deliveries

. Oversaw cash register and petty cash management

. Prepared tax statements and documents for subsidized housing

Accomplishments

. Increased sales by 11% for Front Store Department

. Increased sales by 35% for Durable Medical Equipment Department

MARLBOROUGH HOSPITAL, Marlborough, MA

2011

Respiratory Therapist

. Covered Emergency Room, ICU, and Floor Therapy departments

. Assessed patients, implemented respiratory therapies, and recommend

further treatments

. Utilized various tools that included: mechanical ventilation,

spirometry, and psychology

ROGER H. FOSTER

Page Two of Two

Cell: 508-***-****

E-mail: acrjms@r.postjobfree.com

LinkedIn: https:/www.linked.com/pub/roger-foster-crt/3/b59/57b?

SELF-EMPLOYED, Worcester, MA 2007-

2009

Trader of Securities

. Bought and sold financial instruments through the utilization of

different software platforms

. Tracked moment and volatility

THE HANOVER INSURANCE GROUP, Worcester, MA

2000-2006

Preferred Client Consultant

. Used multiple data bases/processing software, in order to analyze and

process transactions

. Resolved complex customer problems, answered questions, and processed

transactions

. Generated illustrations and explained policies agents, brokers, and

customers

. Completed three-years as call center representative for life insurance

and financial products

Accomplishments

. Built book of business, which managed client assets in excess of $37.4

million

. Maintained 97% client retention, which exceeded annual goal by 7%

. Negotiated $14.5 million policy conservation and resale of the company

product

. Exceeded annual retention goal by 16%

. Recognized as a consistent top performer in Client Advisory Group for

achieving monthly goals

Tanknology, Incorporated, Austin, TX

1993-2000

Field Technician

. Vapor Recovery Testing, Stage I & Stage II

. Hydrostatic Petroleum Line Leak Testing

. Corrosion Protection Testing

. Site Survey

. Mechanical and Electronic Line Leak Detection 3rd Party Compliance

Certification

. Fuel Pure

CONTINUING EDUCATION

. NATIONAL HEALTH CARE PROVIDER SOLUTIONS, Irving, TX

Expiration: 4/12/17

Certificate-Advanced Cardiac Life Support

. COMMONWEALTH OF MASSACHUSETTS, Boston, MA

Expiration: 5/31/16

Certificate-Respiratory Therapist

. AMERICAN ASSOCIATION FOR RESPIRATORY CARE, Olathe, KS

Expiration: 4/30/16

Certificate-Respiratory Care #9554130

. AMERICAN RED CROSS, Worcester, MA

Expiration: 8/12/15

Certificate-CPR/AED

AWARDS/RECOGNITION

QUINSIGAMOND COMMUNITY COLLEGE, Worcester, MA

2011

Award-Respiratory Care Excellence

Award-Perfect Attendance Respiratory Care Academic Program and Clinical

Studies

AMERICAN LUNG ASSOCIATION CONFERENCE, Worcester, MA

2011

Goodwill Ambassador-Class of 2011/Respiratory Care Advisory Group

Representative



Contact this candidate