Hemali Manek

Mobile: +91-961******* Address: **2 Fiesta B,

E-Mail: acrjcr@r.postjobfree.com Vasant Oscar,

LBS Road, Mulund (w)

Mumbai - 400080

CAREER OBJECTIVE

To expand the new horizons and fulfil the goals set by the company through diligence, integrity and dynamic business strategies. My task execution can improve the customer satisfaction and can enhance the productivity of the company. My promising attitude towards work can heighten the reputation of the company.

EDUCATIONAL QUALIFICATION:

DEGREE

YEAR OF PASSING

INSTITUTE / UNIVERSITY

PERCENTAGE

MBA- IT

2012

IIPM

73.31%

BCA

2010

SRK Institute of Management & Computer Education.

60%

WORK EXPERIANCE:

ERP Co-ordinator - Powersoft IT Pvt Ltd, Mumbai:

(January 2013 to July 2013)

Provide Operational support over phone or in personal of Oracle Enterprise Business Suite (Oracle EBS); document all events, elevate issues to technical team & ensure resolution.

Develop functional specifications for new features and enhancements to the system as per clients requirement.

Delivery optimal end user training & identify improvement for the project.

Work with functional & development team & end users of the system.

Resolve user system support issues related to system functionality, performance, efficiency,

Develop technical and operational support documentation and tools for analysing and developing test cases.

Develop UPK’s (User Productivity Kit) for user manual.

Giving Demos to user via UPK or presentations.

Preparing Test cases.

Perform other duties as assigned.

PROJECTS UNDERTAKEN:

Firm: MP & SEZ Ltd, Mundra

Duration: July 2011 to August 2011

Details:

New report development as per the requirement of business user from existing NAVIS- Terminal Operating System (TOS).

Firm: Welspun India Ltd, Anjar

Duration: May 2009 to September 2009

Details:

For keeping records of environment & employee of Welspun Company & generating monthly, weekly, status wise report.

This system reduces manual work, provide accurate result & quickly.

Increase security, speed & stores large number of data.

SKILLS & EXPERTISE

Knowledge of Internet, Microsoft Office, and various Microsoft Operating Systems.

Insights in Business Intelligence, Data warehousing, Business analytics & Data Mining.

Good hold on various Programming languages such as C, C++, HTML, VB .Net, Asp. Net.

Good Knowledge of SDLC.

Insights in Strategic Consulting, MIS, KM, DSS, CRM & ERP.

Basic knowledge in Microsoft Project.

Insights in Microsoft Visio.

PERSONAL PROFILE:

Date of birth : 09/02/1990

Gender : Female

Marital status : Single

Language known : English, Hindi & Gujarati

Nationality : Indian

Self-motivated, hardworking and goal-oriented with a high degree of flexibility, creativity, and optimism.

Analysis and preparation of the client approaching strategies.

Strong organizational skills, ability to handle multiple tasks & thrive in a challenging, fast-paced environment.

Ability to effectively contribute to the organizational goals while working independently with little direct supervision.

Able to interact effectively & foster collaborative relationships with employees at all levels of the organization.

I hereby declare that all the information provided by me herein is factual and correct to the best of my knowledge and belief.

Hemali Manek

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