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Test Cases Customer Service

Location:
Bengaluru, KA, India
Salary:
4L
Posted:
September 03, 2015

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Resume:

MANJULA .B

Contact No: +91-988*******, Email : acrjaj@r.postjobfree.com

Manakshtra (PG). #22 & 23, Manjunatha Layout,

Beside SGR dental College, Munekolala, Marathahalli

Bangalore 560037.

Career Objective:

Aspiring for a position where my knowledge, skills and experience as Quality Analyst can be effectively used for the development of my organization and for personal advancement.

Professional Summary:

Having 3.1 years of Experience in Software Testing in which 1 Years of experience in Automation Testing using Selenium WebDriver and 2 years in Manual Testing

Good Knowledge in Selenium RC, Selenium IDE, Selenium Grid, Dataprovider.

Working knowledge on CORE JAVA.

Generating daily and weekly status report to client.

Well acquainted with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and Automation Test Life Cycle.

Experience in Web based testing including GUI Testing, Regression Testing, Integration Testing, System Testing, Performance Testing, Smoke Testing, Functional Testing and Compatibility Testing

Worked on Bugzilla for Execution and Bug TrackingTool.

Participating in Scrums and weekly project status meetings

Knowledge in SQL.

Knowledge in identifying object locators and writing X-path using Fire-path.

Knowledge in Framework development, worked with Hybrid Framework, created and worked in Generic library, Business library, Page Factory.

Knowledge for Grouping, Parallel execution in (IE, Firefox, Chrome,) and

Work Experience:

Working as Senior Test Engineer at Captor Software Technologies, from July 2012 to till Date Bangalore.

Educational Qualification:

B.SC (Computers) from Sree Gananmbika Degree College.

Professional Skills:

Software Testing : Automation and Manual

Automated Testing Tools : Selenium Web Driver (2.40), Selenium RC, Selenium IDE.

Programming Language : Core Java

Unit testing tools : TestNG

External Resource : Excel Handle Using Apache POI’s

Operating systems : All Windows Operating System

Databases : SQL plus, Oracle 10g

Bug tracking Tools : Bugzilla (Version 2.20.1)

Browsers : MS Internet Explorer, Mozilla Firefox, Chrome

III. Project#1

Project Name : New Upgrade

Team Size : 6

Role : Automation Test Engineer

Environment : Java, Windows XP

Used Tools : Eclipse.

Duration : June 2014 to Present.

Description:_

New Upgrade is an online booking portal that displays hotels and resorts and allows users to make instant online reservations. New Upgrade is a property portal with a difference, Integrated to a Central Reservation System. It display real time room inventory with an easy step-by-step online booking process that saves customers time to book a room and to confirm bookings. Consequently, it offers a uniquely expansive breadth of properties like Hotels, Bed Breakfast, Serviced Apartments, Resorts, Guest House and Holiday Homes across different countries and cities. .It offers an opportunity for the business owner to include new schemes, offers, discounts apart from multiple options and related products to be marketed to suit the needs of his customers.

Roles & Responsibilities:-

Learned application business requirements, technical specification and installation guidelines

Developed test scripts to automate process of testing in Selenium Web Driver

Code optimization/ refactoring to improve efficiency of automation code

Involved in Identifying and Creating the Business component & Generic Scripts.

Involved in identifying object locators and creating .Page factory using Fire-Path & IE-developers.

Involved in Identifying the E2E scenario & Creating the Re usable methods & Generic methods.

Experience in debugging and modification of existing scripts.

Executed test scripts on IE, Firefox & Google chromo.

Created page factory file for each and every web page

Execution of Test scripts using Selenium.

II .Project #2

Project Name :Ezeelink

Team Size : 4

Testing Approach : Automation and Manual Testing

Role : Software Test Engineer

Tools used : Eclipse, Selenium Webdriver.

Duration : March 2013 to June 2014.

Description:

This application is an easy and feature rich user friendly product that helps the end user to operate his business day to day basic. This product has 2 parts build as complete on selection. This product helps the manager to provide better scheme, Gift, client counts on the items sold and also add additional options under multiple categories along with related products. Well documented catalogs are maintained with executive reporting options with review manage system and emergency order management queue. These also support adding new plug-ins to end user with website this offering a enriching user experience.

Roles & Responsibilities:-

Understanding the application thoroughly with help of Customer Requirement Specification document.

Identified E2E scenarios, Written Test Cases for different Methodologies.

Performed Build Verification, Component, Integration and E2E Testing.

Conducted extensive Regression Testing.

Reviewed Test cases and updated the review comments.

Defect logging and Tracking using Bugzilla.

Participated in Retrospect meeting.

Wrote test Scenario and test cases based on business requirements documents.

Involved in manual testing of test cases.

Involved in BVT(Build Verification Test) execution

Reported performance issues to the development team and worked with them to re-test the issues.

I . Project #3

Project Name : Micron

Team size : 5

Role : Manual Testing

Technologies : Windows XP

Used Tools : Bugzilla

Duration : July 2012 to March 2013.

Description:

This project is an integrated solution offered by us to our client to monitor and organize customer orders, information, history, previous and present order transactions and ensure security of business data at a centralized repository. This application provides various user-friendly search features that enable the end user to track and find emergency enquiries and attend to it on priority. It is an easy to install and use application that also includes options to define their own rules for their business and offers flexibility to the end user to request for any information regarding their customer’s orders. Application provides an easy to use customer service application with live chat at very least phone call.

Responsibilities:

Understanding the application thoroughly with help of Customer Requirement Specification document.

Identified Exchange-to-Exchange scenarios, Written Test Cases for different Methodologies.

Performed Build Verification, Component, Integration and E2E Testing.

Conducted extensive Regression Testing.

Reviewed Test cases and updated the review comments.

Defect logging and Tracking using Bugzilla.

Involved in Stand Up meetings and Defect Report Meeting periodically.

Prepared DTER and Weekly Review Reports.

Presented in Knowledge Dissemination Sessions on AUT to educate peers.

Participated in Retrospect meeting.

Manjula.B



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