BENNY M. GONZALEZ

**** ***** ***** *****

Castle Rock, CO 80108

303-***-****

acrj93@r.postjobfree.com

EXECUTIVE SUMMARY

IT professional with over 15 years of experience. CCNA, A+, Network +

certifications. Accomplished in desktop support, troubleshooting and repair of pcs

and peripheral devices in addition to configuration and installation of all desktop

and remote terminals. Skilled in maintaining corporate network technology system,

identify resource requirements for network systems. Trained in the planning,

forecasting, implementation, and identification of resource requirements for

network systems of low or high complexity. Excellent communication skills, strong

attention to detail and outstanding aptitude in problem resolution.

Professional Experience:

ProBuild Denver. CO

Network Admin II 11/2014present

Maintain integrity of the network, server deployment and security

Ensure network connectivity throughout companys LAN/WAN infrastructure

Perform network address assignment

Assign routing protocols and routing table configurations

Assign configuration of authentication and authorization of directory services

Design and deploy networks

Maintain network servers such as file servers, VPN gateways, etc.

Administer servers, desktop computers, printers, routers switches, firewalls, phones, personal

digital assistants, software deployment, security updates and patches

Evaluate and modify systems performance

Monitor networks to ensure security and availability to specific users

Provide onsite, and oncall 7x24x365 support

Ascent Denver. CO

Network Admin II 09/201411/2014

Temporary Assignment required by ProBuild before fulltime employment

Install and support LANs, WANs, network segments, internet & intranet systems

Install and maintain network hardware and software

Analyze and isolate issues

Monitor networks to ensure security and availability to specific users

Evaluate and modify system performance

Douglas County School District Denver, CO

ITS Technician II 12/20079/2014

Responsible for PC desktop and IT network maintenance and repair throughout the Douglas

County School district

Troubleshoot and diagnose network and connectivity issues to determine cause of

malfunction, cost and feasibility of repair and prioritize work request

Maintain network infrastructure relating to both data and voice equipment

Monitor and schedule upgrades of software, licensing, hardware migration and capacity

planning

Coordinate vendor support required to address network outages and performance issues.

Design and establish protocol compatibility standards, develop and implement network

enhancements and make recommendations for improvement.

Experienced in routers, switch installation, cable wiring and wireless networking

Maintain corporate van inventory

Coach and mentor less experienced staff

HD Supply Denver, CO

Field Technician 10/200612/2007

Troubleshoot & resolve hardware, software, communications and cabling

Recommend or perform tasks to correct issues relating to hardware/software

Configure and install new hardware/software and peripheral components

Train end users on software programs, equipment and manuals

Communication to staff and management on problem status and initiate escalation

Provide field support in territory including Colorado and adjoining States

Experienced in van inventory management

United Airlines Denver, CO

Computer Technician 06/200302/2006

Responsible for installing, troubleshooting and maintaining hardware and

software for company workstations and printers

Trained in Cisco routers, Cabletron hubs and switches, Bay Network products

and protocol.

Planned and implemented computer equipment installation and configuration of

new UAL offices and cargo warehouse.

Maintain end user connectivity, physical integrity and security of cabling and

wiring closets.

Support Novell, NT, MS Windows, MS Office, email services, Exchange,

Outlook, Norton antivirus and UAL developed images and ghost imaging.

Responsible for implementing releases, upgrades, and/or changes into the UAL

environment

Professional Certifications

CCNA

A+ Certified

Network Plus

MCP Microsoft Certified Professional

OTHER

Perfect driving record for past 10 years

Bilingual Spanish

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