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Machine Operator Customer Service

Location:
Honolulu, HI
Posted:
September 05, 2015

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Resume:

Jonathan Cox

**-*** ******** ******

Mililani, Hawaii 96789

Home Phone: 808-***-****

Summary of Qualifications

Three years of management experience in fast paced work environment.

Seven years of factory experience in manufacturing and packaging.

Six years of machine operator, mold changes, and extruder experience.

Ten years forklift experience.

Excellent communication skills, never late to a job, self-starter.

Commitment to providing a quality product and customer service.

Highly mechanically inclined, maintenance and mechanic experience.

Highly computer inclined from Microsoft Word, Excel, Outlook and Inventory tracking programs.

WORK HISTORY

Island Movers Inc.

4397 Lawehana Street Honolulu Hawaii 96819 June 2014-Present

Warehouse Supervisor: Maintained and secured up to three warehouses at one time. Maintained daily inventory of customers items in the form of vanpacks. Maintained daily inventory of all equipment for road crew and warehouse personnel. Maintained daily scheduling of CDL A drivers for hauling of containers from port to warehouse, as well as customer’s residence. Supervised warehouse personal to ensure all paperwork and production was completed on time and that all company policies and procedures were followed. Audited equipment, green bins, and IMP storage vaults to ensure that all inventory lists were being tracked properly. Audited material daily to maintain proper cost effective ordering of materials to make sure we did not run out or have overstock. Did extensive research for competitive pricings on material for the best savings for the company. Material cost was supposed to be 7% and under, the highest I ever had was 4.5%. Worked well with front office and other supervisors to maintain good communications with operations to make sure everything ran smoothly. Completed all paper work and submitted all spread sheets in a timely manner to confirm all jobs have been completed. Answered phone calls and replied to emails in timely manner to provide excellent customer service to venders and customers. Worked daily with Microsoft Word, Excel, Outlook, AS400 bill of lading system, and Move Star inventory system. Created new procedures and trained the warehouse men to complete warehouse tasks more efficiently. Maintained clean and safe warehouse. Trained and certified as a Weigh Master. Forklift certified as well current Med Card License.

Custom-Bilt Metals

Honolulu, Hawaii 96819 April 2013-Jan 2014

Lead Operator/Roofer: Excellent knowledge of product and scheduling for jobs. Worked from 50 to 60 hours a week. Was in charge of production on the floor and delegating and maintaining work orders between employees. Ran four different roofing panel machines a SL1000, SL1500, SL1750, and a SL2000. Maintained and rebuilt machines as needed. Worked the metal shear and the 10 foot angle brake. Worked with several different metals from copper 16oz and 20oz, aluminum .032, .040, steel 20g to 26g. Figured angles for roof pitches from 1/12 up to 18/12 and as well as measurements ranging from 1/16 to 1/8 inches. In charge of company credit card for buying supplies for the warehouse, repairs for the machines and work trucks. Flew to outer islands to run jobs. Drove box trucks and flat beds up to 19 feet long as well as trailers. Rebuilt and refurbished machines and racking in warehouse, includes painting and cleaning and coming up with a new labeling system that worked move efficiently for our products. Good relationships with customers and home owners.

HIE Holdings, Inc.

Honolulu, Hawaii 96819 Jan 2013-June 2013

Machine Operator/Bottle Blower: Ran a bottle blowing machine which took preforms and blew them into various sizes of plastic bottles. Was in charge of keeping the preforms stocked in the hopper and cataloging all the information from size, type, weight, amount, and which manufacturer they came from. In charge of storing the blown bottles or taking them straight to the line to be filled. Completed all mold change overs which consisted of the 500ml, 24oz, 1 liter, and the 1.5 liter molds. Preformed preventive maintenance on the machine wich included replacing parts as needed, lubing and sterilizing parts that required it, cleaned airlines and cylinders, did daily checks on air compressor's gauges and temperatures. Operated a forklift. Capable of producing up to 95,000 bottles a shift.

Aerotek, Sypris Technologies

Louisville, Kentucky 40211 Aug 2012-Nov 2012

Machine Operator: Ran a metal blast which cleaned all the transmission shafts and axels. Forged steel shafts into Eaton shafts which were up to 2200 degrees. Cleaned, stacked and shipped John Deer axels that weighed up to 185 pounds. Checked using thickness gauges and calipers and made sure every part was correct and a quality part for the customer. Completed safety checks and paper work to verify that the work was done correct and was at the standards of quality in which the customer specified. Operated gas forklift, hand grinders, hand hoist cranes, and overhead crane. Completed minor maintenance on machines and forklifts I was working on, helped to change over to press inserts. Worked very well with others. Kept work areas very clean.

Genpak

Scottsburg, Indiana 47170 July 2008-July 2012

Machine Operator: In charge of running up to five thermo formers, and three extruders. In charge of managing the packers of the machines and doing quality checks of all the products that left the machine. Ran up to four different auto baggers, operated electric forklift, scissor lift, and hand lift. Completed minor maintenance on machines and auto baggers. Completed change over’s, setups, and insert changes on all machines and auto baggers. Completed mould and insert changes to machine presses and formers. Maintained the breaks of the packers on the machines along with paper work of the packers. Kept paper work of all the styrofoam being started along with quality checks and ten piece weights of products.

Tecumseh Power

Salem, Indiana 47167 Oct 2007-April 2008

Assembler and Machine Operator: Assembled parts on assembly lines for John Deer transmissions. Ran over twenty machines which boarded, drilled, pressed and prepared the product for production lines. Ran the MST Board which drilled and prepared the main cover for the transmission for the John Deer. Completed several inventory’s which I counted and inventoried all parts in the factory and warehouse. Worked lots of over time.

McDonald’s

Scottsburg, Indiana 47170 March 2005-Oct 2006

Night Shift Manager: Managed the grill shift night crew, took care of breaks, putting employees where they needed to be, and made sure all of the work gets done. Took care of customer complaints and did the customer services as well as phone calls. Closed the grill and store. I was deeply involved in the safety meetings and safety crew. Was evolved in the weekly store meeting, helped build the float and was on the float for the Christmas parade that went thru the town. Issued cleaning jobs every night to the employees, to keep the store very clean. Trained the new employees. Was on time, works lots of overtime. Filled any position needed to fill for call in’s or emergencies, could work anywhere in the store front counter, drive thru, lot and lobby, and grill cook.

Wal-Mart

Scottsburg, Indiana 47170 Aug 2004-May 2005

3rd Shift Stocker-Remolder: Stocked the grocery side of Wal-Mart. Trained on the hand lift in the back to get product down from racks. Unloaded trucks and grocery trucks, and milk trucks. Helped customers find items they were looking for and if they were not on the floor I would search in the back for them. Worked during the black Friday sale. Completed three remodels in Madison, Indiana-North Vernon, Indiana-Louisville, Kentucky. During the remodels I replaced and put in shelves, flooring, doors, displays, and cleaned the store.

McDonald’s

Scottsburg, Indiana 47170 Aug 2002-July 2004

Grill Closer-Front Counter: Cooked all the product and food in the store, made and wrapped the food and sent it out. Had a grill time of twelve seconds. Completed cleaning jobs and check lists, was a grill closer, cleaned the grill and prepared it for morning shift. Ran the front counter took orders, and retrieved food for front counter, as well for drive-thru. Was on the safety comity, was never late for work.

EDUCATION

Scottsburg High School Class of 2004

Special Skills and Abilities

Excellent communication skills, able to operate a forklift, clamp lifts, and hand lifts.

Capable of minor maintenance, and can use a variety of tools.

Quick thinker and a fast leaner, willing to learn.



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