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Customer Service, Sales, Recruiting, Staffing, Manager

Location:
Chesapeake, VA
Posted:
September 05, 2015

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Resume:

DERRICK A. ANDREWS

*** ******** ***

Chesapeake, VA 23320

acrj2k@r.postjobfree.com

757-***-****

757-***-****

PROFESSIONAL PROFILE:

Management, supervisory, and training success providing skilled drive to promote revenue and profit growth. Enhanced team morale.

Consistently exceeded goals.

Pro-active focus reinforced with constant and positive team compromise.

Decisive team leader with streamlined expertise in recruiting, outside sales and customer service.

Persuasive communicator.

Verbally astute with oral and written disciplines as well as skilled in computers.

Professional approach to all of the above.

CAREER HIGHLIGHTS:

Experience:

Appt setting, outside sales, recruiter, writer

Direct sales, collections, management. Public speaker and trainer.

Fast paced customer service environment, telesales. Quickbooks program.

Outbound and inbound, computer based training.

Introduced customer profile guidelines to increase target sales accuracy.

Initiated new team performance criteria for maximum team efficiency.

EMPLOYMENT:

South University: Virginia Beach, VA---2010-Present

Assistant Director of Admissions/Recruiter:

Maintain database, multiple computer files on students.

Engage face to face and enroll students in various college courses and programs.

Supervise and train other counselors do the same

Saint Leo University: Tampa, FL---2004-2010

Enrollment Counselor/Recruiter:

Maintain database, multiple computer files on students.

Engage face to face and enroll students in various college courses and programs.

Automated Management Systems: Virginia Beach, VA---2003-2004

Account Manager/Sales/Customer Service/Collector

Servicing business accounts across Virginia and selling them retail point of sale

Systems. Maintaining data base and customer satisfaction, collections.

Planet communications: Silver Spring, MD---1999-2003

Manager/Trainer/Sales

Administration all sales

Customer service outside sales

Managed, Recruited and trained sales team

Developed and implemented strategic telemarketing policies

Skillfully prepared daily, monthly sales report for corporate office

EDUCATION:

Fairhaven High School, Fairhaven, MA. Diploma

University of Maryland, College Park, MD BA. Degree - Communications



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