CRYSTAL RABAGO

**-*** *** ****** ** Slave Lake

Alberta Canada T0G 2A4

Email: acriyz@r.postjobfree.com Cellphone: 647-***-**** OBJECTIVE

Ambitious and responsible worker eager to begin an entry-level position where I can utilize my organizational and time-management skills to help better the company. CAREER QUALIFICATIONS

• 8 years of experience in Hotel/Restaurant industry

• A flexible professional who enjoy learning new skills and able to work under pressure COMPUTER SKILLS:

• MS Word, Excel and Powerpoint

• Delphi System/ Fidelio 6.20 system/ POS

PROFESSIONAL EXPERIENCE

October 2014- September 1, 2015

Tim Hortons, 9251 Woodbine Avenue Markham Ontario L6C 1Y6 Store Front

• Take customer’s order

• Assemble and prepare food and food orders

• Portion and wrap food or place it directly on plates for service to patrons and package take out food

• General housekeeping duties

2005 - 2014 Manila Hotel, One Rizal Park Manila Philippines Banquet Sales Coordinator

September 2011 – April 2014

• Coordinate details of events such as conference, weddings, birthdays, anniversaries, charity events, surprise parties, trade shows, sales meetings, business meetings.

• Oversee all the logistics of an event

• Ensuring vendors/suppliers perform their jobs adequately

• Responsible for producing an outline of the event’s needs

• Obtains new business by attending trade shows,developing promotions and prospecting via phone and in person

• Forecast revenue and plan sales by weekly, monthly and quarterly Banquet Service Attendant/ Receptionist

July 2008- September 2011

• Serve food and beverages to guests, refills beverages as needed

• Check food prior to serving; ensure presentation and temperature is in accordance with company standards

• Greets and welcome guest

• Ensure proper set up of tables in assigned section

• Clean banquet area during and after events

Housekeeping Attendant

November 2005 – July 2008

Follows detailed worksheet for each room cleaning

• Completes inventory of room contents on form provided. Provides information on any missing items to the manager

• Change bedding and make beds as directed

• Stock food supplies (coffee, tea, sugar, etc) as needed. EDUCATION AND TRAININGS

2006 Bachelor of Science in Hotel and Restaurant Management (BSHRM) The National Teachers College, J. Nepomoceno St., Quiapo Manila Philippines

• 2013 Outstanding Young Alumnus Award

TRAININGS

• Integrated Hotel, Restaurant Operations Training, May 6, 2014/ G.L.S Management Consultancy & Training

• The Bulletproof Salesman Workshop, October 11, 2013/ Manila Hotel

• Celebrate! “The Secret to Greater Productivity and Performance” April 5, 2013/ Manila Hotel

• Customer Service Awareness Training (service level 1) January 29, 2009/Manila Hotel References: Available upon request

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