Manash Ranjan Das, PMP, MSP

Mobile: +91-998*******

Email: acriyt@r.postjobfree.com

Project Manager, Infosys Limited, India having 15 years of IT Experience.

Service Delivery (SLA Management) in Cloud Infrastructure Security Practice (IDAM). Operations Managed with all kind of Support activities with more than 35+ direct reportees on Access Management, Identity Management under GDM Model comprises of USA and India (Bangalore, Mysore, Mangalore, and Pune DCs).

o IDAM - Implementation, Upgrade/Migration of Identity/Access Management solution including SSO.

o Application Security – Day-To-Day operations, server availability, SLA management.

o Security Operations - Security tool administration, server monitoring, availability and incident Management.

Responsible for overall Performance appraisal, mentoring process.

Also worked in Engineering Unit (Telecom Domain) in BSS for Revenue Assurance and Fraud Management Systems.

Possess excellent Debugging, Analytical, and Team building and leadership skills with proven ability in debugging difficult and critical issues in every project.

PMP Certified & Microsoft Certified (Microsoft Project Management 2013) International Exposure:

Worked out of Moscow Russia for 1.5 year for managing deployment for 10 regions concurrently for MTS.

Worked out of Samara, Russia for 8 months for managing deployment for Megafone.

Worked out of Kualalumpur, Malayesia for 6 months for requirement gathering and UAT execution as a Technical Project Lead for DHL. Employer From Date To Date Role Played Tenure

Infosys Limited Oct-10 Till Date Project Manager 4.9+ Hewlett Packard Dec-04 Sep-10 Project Leader 5.10

Tata Consultancy Services Aug-03 Nov-04 Senior Software Engineer 1.4 Adya Systems Aug-00 Aug-03 Software Engineer 3.1

He was awarded as Best Project Manager for last two consecutive quarters.

He was very organized and sincere and very well managed multiple teams.

He got Highest ELF (Customer Feedback) in last two consecutive project.

He got Best Team award from the unit having 11000+ peoples. Innovation & Achievement

Automation: He has proven to be an excellent project executer of support project. During last project he with 70% automated, reduction of 20% resource year on year, increasing Project Profit by 10% project.

His project management skills qualified projects to achieve CMMI Level 5.

He Possess excellent interpersonal, communication and organizational skills with demonstrated abilities in stakeholder management

Well organized, Microsoft Excel Expert, Capable of Risk Management

(planning/identification/mitigation/Secondary Risk Management). Degree Institution % Year

BE (Electrical & Electronics) NIST, Berhampur University, Orissa 70% 2000

+2 Science (Class XII) – Physics,

Chemistry, Mathematics

SCS College, Utkal University, Orissa 70% 1995

Class X Puri Zila School, Orissa 81% 1993

Certification Institution Year

PMP PMI Feb-2014

MSP (Microsoft Project Plan 2013) Microsoft Nov-2013 Domain : IDAM (Access Manager, Identity Manager &Directory services.) Scripting : Perl, Unix Shell Scripting, Advanced Excel VBA expert Language : C, C++ OOP, Microsoft Technologies. Visual Studio .Net, MFC. NET Process : Adhered to PMI Standards, ITIL

Report : Crystal Report, Business Object

Database : MySQL, Oracle 10i, 11g.

Version Control : MS Visual SourceSafe, Rational ClearCase, Starteam, SVN. Project Management: People Management, Technical Management, Requirement Management

Project Experience Graph

Project Details: (IDAM under Cloud Security) Identity, Access and Directory services support for cloud services Delivery. As a project manager responsible and accountable for supporting 2 million subscriber base with more than 400 plus servers. 100% availability, solving tickets within SLA, Risk management, Incident Management, Change management, problem management.

Responsibility:

Project Management Cross Functional Coordination

Client Relationships management Training and Development

Coaching and Mentoring Vendor management

Infosys Technologies Limited. (Project Manager) May 2014 to till Date Technical Skills

Education

Certification

Turn Around Management Resource Optimization

Customer management

Achievements:

Branded as Operational Excellence for the Service Delivery.

Reduced in ticket by 5-7% per month by process improvements.

Large scale Automation development from scratch, reduction in effort spent, Overall PAT (Profit after Tax) increase over a period of time.

Achieved more than 85% CSAT rating, which is a benchmark in Infosys from this customer.

Achieved Best Team award

Achieved Best Project manager twice in year for two consecutive cycles. Platform Porting for LTE: Engineering work: The 4th generation telecommunication protocol, LTE (Long Term Evolution) was developed for ATCA based systems for network side switching for earlier versions. ATCA based systems are replaced with high end Juniper MX Routers. The product (MME, SGSN and FGW) was ported to Juniper OS on their MX Router. Responsibility:

Developing framework, coding for migration architecting and planning.

Release Execution Planning, Milestone planning, Integration Content Planning

Monitoring delivery schedule and content integration. Handling teams technical needs

Controlling quality, Delivery gate criteria checking. CIQ Development for 4G LTE. Managed development of CIQ which is used to install MME/SGSN/COMBO configurations on ATCA/VSESIM help on a new installation for a MME or SGSN or Combo for different geographical region for multiple green field installations. Responsibility:

Executing content integration according to plan

Architected the design from conception to delivery

Technical Mentor to Team members.

Risk planning including Risk identification and providing their mitigation plan

Customer interfacing

Achievements:

Reduced integration and deployment effort by 90%.

Achieved more than 90% CSAT rating, setting is a benchmark from this customer. He was involves developing Multimedia Advertising Solution which deals with Acquisition, Retention of probable churned out customers through Campaign Promotion, achieved through MAS product. Campaigns are promoted to the probable churned out subscribers through various communication channels and their responses are captured. These responses along Infosys Technologies Limited. (Project Manager) Feb 2013 to April 2014 Infosys Technologies Limited. (Project Manager) Oct 2010 to March 2014 Hewlett Packard. (Project Leader) Jan 2010 – Sep 2010 with other demographic data for a subscriber are used for generating SPSS churn score. The Business Analyst uses these captured impressions for further analysis through OLAP Cubes via Cognos UI.

Responsibility:

Managing integration of various components/modules.

Architected end to end solution and helped team achieving the target within schedule and budget.

Very well managed project requirement, stakeholder requirement and team requirements.

Revenue Leakage Control: The HP-ERM is one of the vertical products of Hewlett-Packard, includes HP Fraud Management System (HP FMS), HP Revenue Leakage Control (HP RLC), and HP Credit Management system (HP CMS) in BSS domain. HP FMS is used to detect fraud in the service provider’s network. HP RLC detects revenue leakage across various systems in Service providers’ network. These products have a highly flexible and configurable framework for defining Entities and Events. It has framework for raising Alarms, Cases and UI to work on these.

Responsibility:

Involved in design, development, and integration at offshore, installation followed by UAT at customer site from end-to-end at customer site for multiple regions.

Well managed deployment in 9 different regions followed by UAT and product demonstration to the end user customers and signed off after training/KT.

Mentoring new team member and managing learning curve of individual team members.

Achievements:

Helped customer identifying substantial revenue leakage in their network nodes.

Got multiple Recognition and awards for the same. Global Courier Application – This is an embedded pocket PC application developed in Motorola HDT600 and Symbol Device for a courier company based upon their logistics business. This application is used to track the parcel sent by the courier to his consignee. GCA uses GSM, GPRS, WIFI and SERIAL Cradle to track the transactions. It uses WIFI and Serial communication in the ware house and GSM and GPRS in field for transferring the data to the Device from their serve.

Responsibility:

Technically leading a member of 4 member in communication module.

Working under pressure situations to meet the deadline and to deliver quality product.

Interacting with customers at Malaysia for communication module-single point of contact for GCA 3.x CDU interface.

Hewlett Packard. (Project Leader) Jan 2006 – Sep 2009 Hewlett Packard. (Module Leader) Jan 2004 – Dec 2005

Developing Communication module in GCA application in Windows CE for Pocket PC. T1E1 Trunk management: This project controls (for CBRS related BTS) the CBRS Pooled Backhaul Fault Management sub-feature. With this enhancement, the significance of the primary trunk is reduced to being simply the preferred clocking source, while a secondary trunk has no special significance. Upon failure of a primary trunk, the BTS will take no critical fault management reaction (e.g. no longer wilts) other than to raise appropriate alarms, fail the trunk, and automatically seek a new clocking source. Responsibility:

Client communication and activity status reporting to Client and TCS higher management.

Developed the CACP provisioning functionality single-handled and was the key person in installing the feature in the NORTEL Lab at TCS, Brazil, Calgary and Richardson Laboratories at remotely

Achievements:

Received employee of the month award from Client. DigiSHOT Real-time networking for advanced intelligent system - The project is to develop a software solution for finding out oil on the seabed. This project helps in collecting data from a real time system and transmits the information to different types of viewers. The real time system can be controlled by only one among the views Master Client. All the viewers are connected to the real time system through a server. The server takes care of viewer status and the real time status. It archives information in a SQL server also. It’s a multithreaded application where all the clients are connected to a server through various threads. Responsibility:

Involved in requirement analysis, designing and implementation of intelligent analysis module, testing and deploying the software and also involved in reporting module.

Worked in development of a multi-threaded MFC Application, which connects all the clients to the server and is controlled by one master client. All the clients are connected to a server through various threads using Rational Rose, Stingray Grid, Visual Studio .Net, MFC. NET, C++

Date Of birth: 20 Jun 1978

Passport No: J0393185

List of reference: Available on request

Adya Systems, Pvt. Ltd. (Sw En

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