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Manager Customer Service

Location:
Los Angeles, CA
Posted:
September 03, 2015

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Resume:

Objective I am looking for a long term position

Experience

• 5 years’ experience as a Hospitality Manager/ Sales/ Front End

• 2 years’ experience as an Audit/Night Manager/Front End

• I can multitask at a fast pace & learn new things quickly

• Responsible for large sums of money / accounts payable and receivable

• Excellent at generating reports and balancing accounts

• Sales and excellent customer service skills/ very professional

• Excellent with Word, Excel, & PP

• Innovation & organization are my specialty

Personal Accomplishments

• Member of the National Society of Collegiate Scholars

• Made the Presidents, or Dean’s list 8 times

• Never been arrested or convicted for anything & clean driving record

Work History, Responsibilities & Accomplishments

Shift lead/Cashier Gaby’s Express Culver City, CA 2009-2012

Responsibilities:

Open/Close, count money, make drops, balance the accounts, place orders, trainer of new employees, cashier, and resolved customer complaints and issues, stocked, and maintained accounts with vendors, maintained the cleanliness of the establishment also

Accomplishments:

Was told I was an asset to the company and was asked to come back but declined

Artist Self-employed, Las Vegas, NV 2006-2009

Responsibilities:

Music, dance, modeling, photography, also promotions for clubs & social events.

Accomplishments:

Strong PR, networking & communication skills, team building & making it fun

Audit Manager Embassy Suites & Holiday Inn Arcadia, CA 2004-2006

Responsibilities:

Checking guests in & out, printing all viable reports for the different departments on a daily basis, accounts payable and receivable daily, balance every employees drawer making sure all is accounted for, system operations and repair, many different duties performed daily

Accomplishments:

Made the audit more efficient by a couple hours, Converted paper files to tape, switched from paper to electronic, certified as a hospitality manager, excellent communication skills, trainer

Night Manager Motel 7 West Redlands CA 2002-2004

Education

Bachelor’s Degree: Business Administration Kaplan University, Davenport Iowa 7, 21, 2015

*Thank you for your time & consideration*



Contact this candidate