jesse herrera

Oceanside, CA ***** Phone: 949-***-**** Email: acrisg@r.postjobfree.com

HUMAN RESOURCES LEADER

Innovative Human Resources Business Partner, who has shaped high-performing cultures with progressive technical resources, prolific communications and robust development programs. Employs current human capital practices that attract and retain high-potential talent. Develops executable strategies that motivate teams individually and financially to exceed an organizations objectives.

Employee Recognition Programs

Strategic Human Resources Planning

High Performing Talent Acquisition

Training Development & Facilitation

Change Management & Reengineering

Succession Planning & Development

Performance Compensation Programs

Field & Corporate Office Collaboration

Multi State & Federal Employment Law Expertise

Employee Relations, Diversity & Inclusion

HR Technology Implementation & Administration

Recruitment: Sales, Advertising, Marketing, Accounting, IT, Software Engineers & Developers

HUMAN RESOURCES LEADERSHIP EXPERIENCE

Omni La Costa Resort and Spa – San Diego, CA 2015 - 2015

Director of Human Resources

Direct HR programs and policies across IT, Operations, Sales, Marketing and Accounting.

Reduced background and onboarding process from 8 days to 2 days.

Led the successful recruitment and employment from permanent, temporary, J1 and seasonal employees.

Established consistent HR procedures resulting in a 20% improvement from the company’s internal HR.

Manage goals and deliverables within Recruitment, Benefits, Training and Employee Relations.

Streamlined HR practices and processes within performance management, 360 degree feedback, associate surveys, recruiting and onboarding.

Established relationships between management and employees, resulting in improved relations.

Initiated leadership training on Omni’s culture, effective management and leadership skills.

Revamped onboarding strategy and implemented “day 1 orientation” for all newly hired employees.

Developed HR Business Partner roles leading to organizational change, leadership development, succession planning, recruitment, employee relations and implementation.

Grand Pacific Resorts – San Diego, CA 2013 - 2015

Director of People and Culture

Recruited as the 1st HR leader responsible for centralizing and reengineering outdated, deep-rooted practices and programs for locations in California, Montana, Hawaii and Canada.

Improved HR workflow across departments in Sales, Marketing, Accounting, Lending, IT, Service Call Centre and Collections.

Developed and implemented company-wide recruitment strategies, pre-employment assessments, competency/skills based interview questions and branded recruitments via social media, radio and print.

Successfully reduced costs by 20% by reducing vendors fees of pre-employment assessments, backgrounds, drug screens and pre-employment physicals, through vendor bidding, consolidation of services, and integration of new HRIS. Reducing the candidate hiring time from 14 days to 3 days.

Transformed 4 payroll clerks into HR Coordinators that played an integral role in administering HR on behalf of multiple departments.

Implemented the 1st Human Resource Information System (HRIS) including, applicant tracking, onboarding, training, benefits, performance and employee portal.

Launched the 1st company-wide performance management, succession planning and online employee opinion survey programs, enabling managers to strategize, drive cultural change, build trust and improve morale.

Sage Hospitality – Portland, OR 2010 - 2013

Area Director of Human Resources

Spearheaded HR initiatives employees throughout 3 locations in Oregon and Minnesota.

Managed 3 HR professionals delivering staffing, payroll, employee relations and benefits administration to operations, marketing, food and beverage, accounting and sales.

Partnered with management to align HR and team management priorities with strategic business goals.

Transitioned newly acquired hotels and employees to new company culture and management under short timelines.

Coordinated strategic planning meetings, executive retreats and goal setting strategies for executives and senior management.

Reduced employee turnover rate by 20% through the training of managers on effective screening and recruiting of qualified candidates that blended well with the company’s culture.

Implemented an aggressive 12 month succession program leading to the promotion of 30 hourly employees and supervisors into management positions.

Starwood Hotels and Resorts – Orange County, CA 2006 - 2010

Area Director of Human Resources

Led HR management of 20 HR professionals within recruiting, training, labor relations, administration and benefits for 4 hotels and 3 distinct brands (Sheraton, Westin & Luxury Collection)

Notable designation of Grow Global High Potential, leading to the promotion of Area Director from St. Regis Resort.

Improved system-wide leadership and advancement training programs through the hire and promotion of management trainees.

Primary liaison and negotiator for collective bargaining agreements including grievances, arbitration preparation, contract negotiation and costing.

Successfully negotiated and led the Reductions In Force (RIF) of over 200 employees during recession.

Incorporated an aggressive claims management & safety incentive program, reducing Workers’ Compensation accidents by 56% ($300k savings) at St. Regis Resort and recognized as safest hotel within North America.

Successfully established highly engaged communications, recognition programs and promoted transparent work environments; achieving an employee satisfaction score of 88%.

Recognized with Grow Global High Potential, a succession planning nomination that brought about a 2 level promotion from Assistant Director of HR to Complex Director of HR within 1 year of joining the company.

Manchester Grand Hyatt - San Diego, CA 2004 - 2006

Assistant Director of Human Resources

Oversaw a team of 9 HR leaders in the initiation and administration of policies and practices.

Led the life-cycle recruitment process of management and hourly employees for permanent and seasonal positions.

Facilitated the career development and succession planning of managers and management trainees.

Coordinated training initiatives, compensation and benefits management programs.

Led the seamless transition, integrations and training of the company’s new Human Resources Information System (HRIS) and Applicant Tracking System (ATS).

Communicated unified messages for company standards by updating outdated materials including employee handbook, benefits, and policies and procedures.

Designed high-performing strategies and executable solutions to support organizational design, performance management, recruitment, compensation, leadership development and employee engagement.

Eagle Mountain Casino – Porterville, CA 2001 - 2004

Human Resources Manager

Additional Work History Available

EDUCATION CERTIFICATIONS TRAINING

ADA in the Employment Field and Mental Disabilities - Liebert, Cassidy, & Frierson

Risk Management Trainer - Employment Risk Management Authority

Basic, Intermediate, Advanced Workers Compensation – CSU Sacramento

Injury Prevention – CSU Sacramento

Human Resource Employment Law Training – CSU Bakersfield

Risk Management Training – Public Agency Risk Managers Association

401K Plan Management - Lorman Education Services

Education

Business Administration, CSU Bakersfield

Korn Ferry, Leadership Architect 101 Certification

Human Resources Generalist Certification, Society for Human Resource Management

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