Objective

I am a highly motivated professional, seeking a long term, permanent position with a stable but growing company. I feel my strengths in management, customer service, as well as an executive assistant would be a huge asset to your team. I am an extremely organized, self-motivated, detail oriented, team player with the ability to rapidly learn new tasks. I have exceptional skills in accurately handling all duties in a deadline-oriented environment. If given the opportunity, I am certain that I can exceed all required expectations.

Experience

SolarCity – Las Vegas, NV July 2015 - Present

New Homes Senior Incentives Specialist

Train and manage the Las Vegas incentives team

Generate and submit all incentive documentation for NSHP rebate approval program

Process invoicing for energy efficiency subcontractors

Assist in creating and streamline process improvements for department

SolarCity – Las Vegas, NV April 2014 - July 2015

Installation Scheduler & Density Coordinator/Scheduling Specialist

Create and manage the density report for all residential installation scheduling nationwide

Provide constant feedback for the scheduling and operations team to help improve SolarCity’s resource rate

Identify potential opportunities to maximize overall operational production

Delegate the scheduling team to focus on areas to increase installation schedule density

Train and coach new employees on the company’s departmental policies and processes

Exceeded monthly installations scheduled quota

PSSI Global Services October 2007 - April 2014

Logistics Manager and Travel Coordinator

Managed the company’s daily scheduling for 20-30 satellite uplink engineers in the US and abroad to ensure a successful media productions (news, sports, award shows, live television events).

Corresponded with multiple television networks including (FOX, ABC, MTV, among others) and coordinated necessary equipment, logistics, and personnel for each event.

Communicated and coordinated time sensitive information from multiple departments daily to management, supporting the CEO

Responsible for task delegation and conflict resolution to meet all critical deadlines

Communicated with the engineers to ensure their status, update with changes and move them quickly and cost effectively

Booked all travel arrangements for company personnel and vendors both domestically and internationally

Managed accurate billing and records for all travel and logistics

Assisted with satellite equipment movement, shipping and tracking

Provided status updates, equipment inventories and organized daily reports on all satellite trucks, equipment and engineers

Accounts receivable/payable

Provided on-call weekend logistics support

Scheduled and followed up with truck repairs and maintenance

Ensured that all drivers followed DOT regulations and requirements

The Lakeside Suites at Ocotillo February 2007 - August 2007

Receptionist/Administrative Assistant

Managed a multi-line phone system for all the various companies within the building

Assembled new client packets, activated key fobs, and assigned security codes

Handled all shipping and receiving, data entry/clerical work

Executed and managed various ongoing projects for clients within the property

Allstate Insurance October 2005 – April 2007

Customer Service Representative/Telemarketing

Solicited the sales of home, auto and life policies

Accepted and transacted customer payments

Data entry/clerical work, developed more efficient filing system for office to manage customer policies

Reconciling daily deposits

Handled customer questions and grievances

Follow up with customers to insure satisfaction with their Allstate policies

Education

Basha High School, Chandler, AZ

High School Diploma

Student Government

Skills

Computer proficient in Microsoft Office (Word, Excel, PowerPoint), QuickBooks, ScheduAll, Ten key, SolarWorks, Crew Scheduler and company exclusive operating programs. Skilled in Mac and PC

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