Alia Abdallah

***** ******* ***** ******, ***** 77388 P: 281-***-**** E: acrimq@r.postjobfree.com

Objective: My professional objective is to work in an advanced, fast-paced and challenging environment. I would like to put my past experience, expertise and creativity to use as well as learn new skills while working in a professional atmosphere with an emphasis on customer service and quality professionalism.

Education Skills

Blinn Junior College Bryan, TX-Pursued a degree in Marketing and Psychology

Advanced skills in all MS applications: Type 85 wpm, Excel, Word, Power Point, Outlook, Publisher, Delphi, Daylight, and QuickBooks. I am extremely organized, have excellent multi-tasking abilities, great PR experience and a thorough attention to detail. I possess great leadership skills and a natural ability to motivate. I have excellent written and oral communication skills as well as a comprehensive focus on superior customer service. I also possess extraordinary networking and client relation skills in addition to a superior knowledge of the event industry including weddings, corporate events and social markets. Some skills that I also possess, which are absolutely essential are critical thinking, problem solving, active listening, computers, mathematics, monitoring performance along with sales and marketing.

Experience

Wedding/Event Coordinator A. Taylor Designs 2002--Current

Responsible for reviewing and executing contract with clients and vendors

Negotiate terms and pricing of vendor agreements on behalf of clients

Monitor and assess market trends to ensure business growth and development within target market

Implement marketing strategies such as networking functions, charity events and industry specific exhibits to

Continue to grow the brand/product and expand upon current market and client needs

Setup timelines for multiple vendors and supervise said timelines to ensure proper setup procedures, event logistics and deadlines are adhered to.

Generate leads and solid client business through bridal show participation, client referrals and network referrals

Design custom events from start to finish for each individual client to personalize and perfect their unique vision Created a system of weekly and monthly financial and status reports for clients and vendors

Scheduled meetings with clients and vendors

Coordinated all events, weddings and meetings with clients and vendors

Guaranteed compliance with building and city codes for each event

Coordinated all travel arrangements for clients

Maintained business relationships with vendors and clients

Escrow Assistant - M/I Title of Houston, LLC July 2014-April 2015

Open orders

In charge of ordering and updating tax and HOA information

Insured closing letters, approving wires, signing checks

Assist 2 escrow officers as needed

Send out all requested information to lenders

E-record documents

Front and back end file documentation

Sending out lender packages, requesting title commitments and/or updates

Issuing and sending out policies

Update TDI compliance guidelines as necessary for office information

Scan in all documentation pertaining to each file; ensure records up-to date for audits

Sales & Catering Manager Smith & Wollensky 2011-2012

Increased previous year revenue by 20% for the month of December by maximizing event space and

Upselling products, services, event time slots and amenities

Planned, executed and attended a range of 75-200 events per month

Responsible for contracting and closing wedding, corporate, local, social and charitable events

Designed and implemented new training system for event staff to ensure proper flow of event timing to client specifications

Responsible for training, leadership development and event production specifications for event staff of 55+

Generated new revenue by maintaining existing client base and building on new leads

Generated new revenue by social media, networking events, establishing a strong client base as well as vendor referral system

Created and developed menus to maximize revenue for wedding and corporate markets

Maintained sales and operations budgets as well as promoted revenue generation proposals on a weekly basis to corporate budget analysis

Sales & Catering Manager Willie G’s Post Oak 2010-2011

Responsible for booking, logistics, implementing and executing 55-95 events per month Doubled/Tripled banquet and event sales each month to the month year prior.

In charge of soliciting, negotiating and booking new and repeat business through outside sales calls, networking and telemarketing.

Execution of territorial marketing strategy to capture maximum amount of revenue to meet and exceed sales goals

Plan, up-sell and detail the meeting/event with the client including: space requirements, times, equipment, menus, theme/décor. Prepare status and period end updates to keep management abreast of activities and sales status.

Maintained up-to-date knowledge of corporate/venue procedures and products as well as competitor’s products, strengths and weaknesses to continually improve sales strategies and achievement of sales goals. Handled all client correspondence pertaining to details of events and/or catering events In charge of all sales calls and marketing to attain new clientele.

Attended and hosted numerous networking events to boost sales and business affiliations. Finalized group and company events to maximize banquet space to exceed sales goals

Corporate Assistant First American Title/Escrow Dept. 2004-2006

In charge of answering multi-line phone system

Greeting clients

Maintained reception area

Scheduled meetings and closings

Receipt earnest money and open orders

Executive Assistant / Marketing Coordinator National Moving 2003-2004 Maintained all schedules- and accounting spread sheets.

Increased potential sales $200,000 in the first month

Responsible for updating all pipeline reports

Performed activities to monitor and maintain inventory control of merchandise or materials

Evaluated inventory levels and notified purchasing agent when reorders are necessary

In charge of scheduling appointments for sales representatives and owner

Coordinated all parties, events and travel arrangements

Designed and implemented complete marketing plan for interior design division.

Office Manager/Director Lone Star Jazz Dance 1996-2004

Conducted all ordering/purchasing and inventory control as needed

Implemented audit system for inventory and sales records

Phones, faxing, filing and correspondence

Designated public relations spoke person and head of recruiting

Coordinated all banquets, parade appearances, parties and meetings

Responsible for updating all financial records and purchasing

Taught 5 classes per week with 40+ students

Certified judge and dance instructor

Increased enrollment by 10% each year

Legal Secretary Adair & Pettit 2000-2002

Implemented new filing system within office and stored records

Scheduled all depositions and client meetings

Maintained all weekly, monthly, yearly financial reports and tax records

In charge of purchasing

Organized all meetings, luncheons, and parties

Provided extensive customer service

Phones, faxing, filing and all correspondence

Manager/Supervisor/Administrative Assistant Aqua Clear Pool Services1996-2002

Scheduled all meetings and appointments

Answering phones, filing, and faxing

In charge of all meetings and correspondence relating to company contracts

In charge of supervising 5+ pools and all employees on a daily basis

In charge of maintaining and scheduling rotating shifts for each contract

Implemented new system of rules and regulations for all company employees and contract parties

Receptionist Summit Capital of Texas 1995-1996

Responsible for answering phones, faxes, correspondence, filing, and greeting customers

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