Justin Clutter

Lewisville, TX

acrim0@r.postjobfree.com -- 469-***-****

IT Engineer

Seasoned and resourceful IT Professional with more than 15 years of experience in retaining customers, increasing revenue, creating IT environments, and saving companies money by upgrading systems, redesigning architectures, and moving infrastructure and servers to the cloud. Providing a diverse range of support in operational excellence, project management, outsourcing, negotiation, and financial services. Exceptional communicator with a consultative style, strong negotiating skills, exceptional problem solving abilities, and a keen client needs assessment aptitude.

Core Strengths

Increasing Revenue

Project Management

Customer Retention

Sales Engineering

Solutions Architecture

Strategy Development

Results Oriented

Team Management

Organizational Excellence

Technical Expertise

HP Dell SuperMicro Windows Server Architecture Active Directory IIS Server Design Cloud Architecture Citrix Xen Server Basic Linux Server Administration OnApp VMware ESX SolusVM A+ Certified Network + Certified Server+ Certified MCP MCSA - MCSE Legacy Citrix Certified Systems Engineer Citrix Certified Administrator CIW Web Foundations Associate

Professional Experience

SPROCKET NETWORKS - OPUS-3 - Dallas, TX Oct 2004 - Present

Vice President Business Development - Director of Operations

Excel in many roles, including enterprise architect & sales consultant, project manager & operations manager, and business development professional that included working with marketing and sales teams to deliver relevant content designed to increase sales and enhance market placement within the industry. Cultivated a significant increase in company's revenue by more than 50% each consecutive year since 2005. Expanded company from one data center in Dallas to seven sites worldwide.

Key Accomplishments:

Strengthen support team to enhance customer service, increasing customer satisfaction and return business.

Increased customer retention 10x by implementing new policies for customer support divisions.

Managed and supervised the implementation and engineering teams to deliver solutions to customers.

Oversee successful SSAE 16 Type 3 recertification for previous two years.

LEGACY TEXAS BANK - Richardson, TX 2005 - 2006

Consultant

Provided project management services and contributed to the entire upgrade of their Citrix environment, companywide.

Introduced new technology developed to increase user density per server, extremely reducing expenses annually.

Implemented a new and enhanced desktop experience for all users.

Increased security in the user environment to mitigate risks of data breach.

Justin Clutter Resume, Page 2

EXPERIAN - Allen, TX 2004 - 2005

Consultant

Organized and directed a team that contributed to creating the first Citrix farm for the company.

Successfully accomplished no code off-shore mandate.

Delivered on-time and under budget.

Completed a development environment for same no code off-shore mandate.

INFINET - Addison, TX 2003 - 2004

Senior Systems Administrator

Initiated and completed a new Citrix environment to move customers and clients to a better and more reliable system, including an upgrade to the website and email servers.

Managed and monitored daily operations of all servers.

Performed as the system administrator for customer Citrix, e-mail, and issue resolutions.

Collaborated with sales personnel as a sales engineer.

CONCENTRA - Addison, TX

Senior Systems Administrator (2000 - 2003)

THE SHAMS GROUP - Carrollton, TX

Systems Administrator (1999 - 2000)

LAZO TECHNOLOGIES - Dallas, TX

Systems Administrator (1997 - 1999)

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