Resume of Andrea R. Baker

Twitter:@immunity Phone: 310-***-**** / 415-***-****

LinkedIN: andreabakerhttp://www.linkedin.com/andreabaker

Email: acrilw@r.postjobfree.com:acrilw@r.postjobfree.com

IMDB: http://www.imdb.com/name/nm4397171/http://www.imdb.com/name/nm4397171/

http://www.imdb.com/name/nm4397171/

Clearance: TS/SCI Clearance with LS Polygraph

Overview/Highlights: As a Service Connected Disabled Veteran, Andrea has over 20 years of Management experience, including PMP Project Manager experience equivalency (over 15,000 PMI hours), using waterfalls, gannt charts, and resources tools in an Agile practices. Andrea is also a creative designer across tech, print (marketing), and television production areas. She additionally has helped bring the iPad to the President of the United States in order to reduce paper output for the Presidential Daily Briefing. She also helped digitize the entire NOAA Fisheries Program into comply with the Government Paperwork Reduction Act. Andrea is also a skilled marketer, having supported many campaigns via social media and Email Marketing.

Technical Highlights:

●Project Management tools suites, both open source and COTS, over 15,000 hours of project management experience

●Community Management, Social Media Tools, and Enterprise 2.0 uses (developed programmatics)

●Project Management Training and Practices (waterfall, gannt, task managing tools, storytelling, and Agile / Scrum processes).

●Wiki and Blog Technology (SharePoint, SocialText, MindTouch, Confluence, MediaWiki, Confluence, PBwiki, Deki, Traction, Wikimedia Commons Development, Blogger, WordPress, Twitter, ect.) Additional developer skills: CSS, HTML, XML, Dreamweaver, Adobe Acrobat Pro, Adobe Creative Suite, Adobe Presenter, Captivate, MS Office, MS Project, Visio, Dreamweaver, MS Outlook, Remedy,

●Platforms: Mac and Windows

●Technical Writing and Review

●User of all things creative and inspiring for making awesome things

●Experience in creative print and technology platforms for Graphic Design

●Email Marketing Management using Eloqua, QuickBase, Jira, and Omniture

June 2015 - Present, Email Marketing Manager (through Premier Staffing for UBM Tech Americas)

●Manage several brands in their marketing campaigns.

●Provide documentation on email management processes.

●Provide bi-weekly reporting for each brand. Customized reporting and heatmaps also on request.

●Provide event support in person for each brand as needed.

●Direct customer/client management in which promotional planning for email deployments are created.

July 2013 - June2015, Various Project Management Consults and Startup Contributions

●Took additional time to act, produce, write screenplays, and participate in independent films. Also worked with productions like House of Cards and VEEP.

●Project Manager Consultant for Ann Bevans (web design and print firm), delivering business cards, websites, and marketing materials.

●In-store shopper for Instacart and Postmates

2010 - July 2013 Prosense Productions, Creative Director and Marketing Officer

Lead projects in to development from concept to on screen. Created marketing materials for web and print. Production Manager for multiple film projects. Screenplay writer using Adobe and Celtx tools.

September 2011 - February 2013 IBG, A Novetta Solutions Company, Business Development and Social Identity Expert

Business development and creative lead for Social Identity Management for customers within the Federal Government space.

●Deliver key talks on social identity, protection, and management

●Develop and Maintain customer relationships

●Develop and Maintain SharePoint site for customer information and reports

●Planned customer engagement meetings and special events

●Provided SME analysis on Social Identity issues

●Developed and delivered curated content to customer mailing list

●Worked as community manager on SME issues

●Designed print newsletters and other marketing material for knowledge on specific technology subjects in the form of SmartSheets

January 2011 - July 2011 AIIM International, Manager, Systems of Engagement Development

Thought leader with a strong background and following in Government, Enterprise, and Social Media. Andrea has developed guidelines and standards for the Social Business industry, developed course-ware for training, delivered training, and planned and organized online events.

●Social Business Roadmap (print and digital documents, infographics)

●Social Business Strategy workshops

●Speaking and presenting at various events

●Blogging and social media marketing

●Creating video platforms for information sharing

●Working with Aptify for CMS and Website development

●Creating presentations with Adobe Presenter, ON24, and Adobe Connect

●Use of Skype for meetings with international teams

●Planning of online conferences and webinars

●Course development and instruction (print and online)

●New innovations and lines of business development

●Develop relationships with vendors and familiarization of products

October 2010 - January 2011 [Independent Consultant] Chief Social Engineer/Project Management for SIGAR

Supported the Special Inspector General for Afghanistan Reconstruction [SIGAR] for a short term assignment to bring the organization up to speed on several aspects, including Social Media, Enterprise 2.0 Collaboration, and Risk Management.

●Vendor Market surveys and analysis for Organizational Technical Solutions

●Risk Management Planning and Analysis

●Technical Documentation

●SharePoint Design and Management

●Contractor Invoicing

●Congressional Affairs Coordination

●Internal Communications Plan

●External Social Media Planning

●Graphic Design and photography (print and online materials)

●Coordination efforts with IT staff on Information Management

Navstar, Director of Enterprise 2.0

●Andrea wrote the Enterprise 2.0 Whitepaper (print) and other marketing materials for Navstar business development.

May 2009 - August 2010 Navstar, Project Manager

Project manager for the CIA World Intelligence Review

September 2006 - May 2009 Navstar, Community Manager

Community manager of various Intelink services with the respect and approval of both CIA and ODNI offices.

●Facilitated the Intellipedia BarCamp as well as participated as one of the leads in the organization of the WIRe and ICES conference in 2008

●Avid blogger, user of social web 2.0 tools, and evangelist

●Moderator of Intelink forums, Lead Gardener development and mentoring

●Development of esoteric templates, graphics (print and online)

●Development of policies and guidelines

●Recording metrics and projections for community adoption

●Created and design print (posters) marketing campaign for product awareness

i2S, Inc., J2EE Web Developer May 2005 - July 06

Front End Graphics Designer and Web Java developer

Aquilent, Inc., Senior Web Developer/Team Lead/Acting Project Manager Aug 03 - May 05

NOAA Fisheries

●Performs functions as the acting Project Manager, when the Project Manager is unavailable

●Created intranet and extranet web designs and developed sites for customer's onsite

●Assisted in identifying and developing the need for additional personnel on site and --recruitment/interviewing of such personnel

●Worked in the acting Webmaster's position when the client was on vacation

●Created a modified Google XSLT script for the NMFS public site, in replace of their older search engine.

●Created training sessions on Google, Microsoft VSS and other best practices

●Created (Print) Brochures, Pamphlets, T-Shirt designs, CD label graphics, and other multimedia items for the office of Constituent Services

Keane Federal Systems, DIA - Web Developer - Operations and Support Personnel Apr 02 - Aug 03

●Operated and maintained the Help Desk

●Created/Wrote a (Print and digital) USER GUIDE for a web portal that is used throughout the Intelligence -Community (IC)

●Created and briefed an application Introductory Briefing to members of the Intelligence Community (IC)

●Created Metrics tracking tools (Excel Spreadsheets) and MS Access dB to record and track trouble tickets

Keane Federal Systems, CIA - Web Developer Oct 00 - Apr 02

Web Administrator/Developer for an INTELINK web site. Andrea also worked as a graphics administrator and developed a database to track IT equipment for the client.

●Upgrades and maintenance of Software, Hardware, additional equipment, plotters, printers, laptops, servers, and accessories

●Company courier assigned to transport documents of sensitive natures to various offices

●Facilitated regular meetings for web sites and materials

●Traveled between two offices to conduct requirements collection and analysis, with subsequent development of sites based on requirements

●Created digital videos converted from analog tape

Titan Systems, Consultant - Web Developer Feb 1999 - Aug 2000

Training Developmental LAB environment as a developer for National Cryptological School course.

●Contributed in web development, developing and maintaining web based courses, and using Dreamweaver (HTML and JavaScript primarily) for future on-line student use

●Constructed and maintained an MS Access Database of their employees and their resumes for future online access

●Created PowerPoint presentations for New Hires and prospective employees

●Analyzed, assessed, drafted, and composed Requirements Analysis Reports for the Enhanced Performance Support Systems team

●Performed project management assistance in documentation development

U.S. Army July 1994 - July 1998

U S Army, Augsburg, Germany Multi-Lingual Technician

●Translated NATO manuals and documents, from Italian to English.

U S Army, Bad Aibling, Germany Web Developer/Intelligence Analyst

●Briefed supervisors and VIPs weekly on current intelligence situation

●Maintained Military dBs on army dBs now defunct, but imported dB information to NSA

●Composed nightly intelligence summaries sent to IC members

U S Army, Augsburg, Germany Web Developer/Intelligence Analyst

●Maintained analytical working aids to support traffic collection, identification, and location Accomplished operator of communications equipment for SIGINT/EW reporting and coordination

●Weekly Reporting to IC customers such as: The White House, CIA, NSA, DIA, FBI, Deployed -Military Units, and Field Commanders

●Decrypted discarded intelligence to create and implement new target collection for overall -mission relating to Operations Joint Guard and Joint Endeavor

●Gathered, sorted, scanned and summarized analysis to over 100 intercepted messages daily

Education:

●B.S., Web Technologies, University of Phoenix

●Certification in Project Management, Boston University

●Certified Linguist - Arabic, Defense Language Institute

●Certified Cryptologist and Mission Management, US Army

Disabled American Veterans - Service Connected Disabled Veteran with Preferred points status.

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