Darren M. Garner

SUMMARY

Experience in Business Analysis including Requirements Gathering, Dashboard Reporting, Change Management, Procurement, Identity Access Management, Document Management & Project Methodologies (Agile (Scrum& XP), Prince 2, Waterfall)

Background experience includes extensive use of Business Analysis / Project Management Computer Software along with: Excellence in Business Analysis & Project Management Methodologies, Project Planning, Scheduling Methods, Identity Management & Risk Analysis, and Managing Off-shore resources & Project Tools.

Excellence Business Processes, Data Warehousing, Gap Analysis and Requirement Gathering. Facilitates meetings at all levels, Efficient in performing data management and analytical functions.

Strong understanding of SDLC (Software Development Lifecycle), Business Analysis practices and knowledge of Six Sigma Lean. Strong Process Documentation and Project Reporting skills.

TECHNICAL SKILLS

MS-Project 2010, 2013

Oracle e-Business Suite

MS Excel

MS Visio

Google Mail

Lotus Notes / MS Outlook

Oracle IAM

BMC Remedy

Business Objects

Rational PPM

Clarity PPM & IAM

Maximo / ISM & IAM

MS Project Server 2010

MS SharePoint

Windows XP & 7

PeopleSoft / SAP

Oracle / MS-SQL

Cognos 8, 9, & 10

Crystal Reports

TFS 2010 & 2013

AS400 / AIX / Mainframe

EDUCATION

Master of Business Administration MBA - (In Progress)

Bachelor of Art degree in Business Administration / Project Management - Ashley University 2009

PROFESSIONAL CERTIFICATIONS

Sigma Lean Certified – 2010, CAPM - 2010

MOUS Certified – 2000, 2003, & 2007

MCP (Microsoft Certified Professional – Windows XP and 2000, MS Server 2000

CompTIA A+ Certified, IBM AIX / UNIX Certified, HIPAA Certified

PROFESSIONAL EXPERIENCE

PwC / Helios & Matheson., Tampa, FL. January 2015 –June 2015 Business Analyst / Project Schedule Lead (Consultant)

Business Analyst duties are Requirement Gathering, Technical & Business documentation, conduct meetings, build presentations, maintain financial data & reports

Project Manager duties included managing resources onshore & offshore, build & maintain project plans, drafting sow’s, project status reporting, financial project management, risk mitigation, manage multiple projects as well as various budgets from 50k to 5 million simultaneously.

Manage Information Technology projects such as Infrastructure, Data Warehousing, Application Development, Financial Services Project Management.

Used various methodologies like Waterfall, Agile, and a combination of all.

Analyzed & reviewed reporting data, data warehouse and analytical solutions.

Developed & updated charts and graphics and prepared SQL queries.

Used MS-Project 2013, MS-Office 2013, HP –PPM, Webex, Lotus Notes 8.5, Oracle & SQL Query and MS-Visio

CVS / XSell Consulting., Woonsocket, RI. April 2014 –January 2015

Business Analyst / Project Master Scheduler (Consultant)

Project Manager duties included managing resources, project plans, drafting sow’s, project status reporting, financial project management, risk mitigation, and manage multiple projects simultaneously for the CVS Infrastructure Data Warehousing Project.

assisting in budget analysis and financial analysis; drafting cost estimates, statements of work, and financial reports using Clarity, MS-Visio, & MS-Excel 2010.

Project server system administrator for a Project server environment with 50+ project managers and 500+ resources.

Business Analyst duties are Requirement Gathering, Technical & Business documentation, build presentations, build &maintain financial data & reports with Clarity, SQL Query, Project Server 2010, and MS-Excel

Master project scheduling; finding critical activities using critical path methodology (CPM); and documentation, monitoring, and communication of project assumptions and key risks to appropriate stakeholders.

Analyzed & reviewed reporting data, data warehouse and analytical solutions.

Participated in review sessions and implemented gathering of technical requirements.

Was appointed Scrum Master for inducting the agile methodology for expediting Deliverables & Milestones

Drive and challenge business units on their assumptions of how they will successfully execute their plans.

National Grid / (Infinite) IBM Global., Waltham, MA. Oct 2012 – Feb 2014

Lead Business Analyst (Consultant)

Worked as the Lead BA on the Data Warehousing, & Oracle IAM projects working with stakeholders from the US, India & UK to provide direction, assistance and deliverables for each phase of the project

Provide the stakeholders with any required documentation / templates for each solution delivery

Log & track action items until each item is resolved for best practices.

Mapped compliance, corporate policies, and federal regulations into matrix for best practices for Nation Grid.

Coordinate resources and issues for all cross track UAT’s & reported on testing status and reviewed test cases

Determined the end user requirements and plan data warehousing policies in its accord

Was appointed Scrum Master for inducting the agile methodology for expediting Milestones

Worked with management and business users to articulate requirements, set expectations, and deliver on those expectations.

Facilitated meetings at all levels, tools & apps used for Project are MS Project Server 2010, MS Project 2010, (MOSS) MS SharePoint 2010, Lotus Notes, MS-Visio, MS Access, MS Excel, SAP, Oracle e-Business, Oracle Query, Oracle IAM and Analytics.

Gathered data for Project Requirements and created missing documentation needed for further Development / Implementation with MOSS (MS-Share Point 2010)

Gathered project requirements in order to determine the scope of departmental SharePoint projects

Assisted with the development & administering of MS-SharePoint sites for including the creation of document libraries, view, lists, discussion boards, and sub sites including all web part content.

Manage the day-to-day operations of multiple projects (DR, Change Mgt, & Security)with Rational RTC.

Softworld Inc. / Wipro Technologies, Boston, MA. Aug 2011 – Oct 2012

Project Manager / Lead Business Analyst

Project Manager & Scrum Master of interactive and web solutions joint venture from concept to delivery of new Streaming Media service with Verizon, Red Box, MS-XBOX, LG and Samsung

Worked with Corporate Finance and Project Managers to ensure schedules, project estimates, resources, tasks, financial deliverables and budget are carried out according to the project plans.

Perform frequent reporting and analysis of actual and forecasted results compared to project plan, working closely with the Project team. Presents findings and provides feedback to Project Managers. Partnered with Project Management Office and Corporate IT Finance to ensure objectives are met and to research and resolve any discrepancies.

Facilitated meetings at all levels, tools used for Project are MS Project Server 2010, MS Project 2010, Rational Project Portfolio Manager (RPPM), Clarity Project Portfolio Manager (CPPM), Maximo (ISM), Informatica, MS SharePoint, MS Outlook, MS-Visio, MS Access, MS Excel, SAP, Oracle e-Business Suite and Remedy.

Tracked and trended Data for Gap Analysis and Process Analysis for project deliverables, as well as milestones.

Worked with clients Verizon, Red Box, TJX Corp, Harvard University & Honeywell

CDI / IBM / Blue Cross/Blue Shield of Mass, Boston, MA. Jun 2010 – Jul 2011

Project Manager / Master Scheduler (Consultant)

Was responsible for Document Management of budgets, updating the project scope, liaising between clients and staff throughout Project Lifecycle for transition /transformation and ensuring objectives were met.

Was responsible for assembling project plans, identity & access management and assignments for resource labor both domestic and off shore, performing quality review and escalating timeline issues appropriately.

Performs responsibilities establishing & maintaining policies and procedures of the PMO. .

Facilitated meetings at all levels, tools used for Project are MS Project 2007, Rational Project Portfolio Manager (RPPM), Clarity Project Portfolio Manager (CPPM), Maximo (ISM), MS SharePoint, Oracle IAM, MS Outlook, Lotus Notes, MS-Visio, MS Access, MS Excel, SAP, Informatica, and Cognos 9 & 10.

Gathered data for Project Requirements and created missing documentation needed for further Development / Implementation

Manage the day-to-day operations of multiple projects with Rational PPM (Project and Portfolio Manager) and MS Project 2003.

Created Report Dashboards using MS Excel 2003 and MS Access 2007 for reports and analysis for the Project Stakeholders.

Coordinated, planned, & facilitated mapping and translation between industry standards: 4010/5010and/or ICD-9/ICD-10

Tracked and trended Data for Gap Analysis and Process Analysis for project deliverables, as well as milestones.

Brown University, Providence, RI Jan 2010 – Jun 2010

Project Analyst (Consultant)

Was responsible for assembling project plans and resource assignments, performing quality review and escalating at-risk timeline issues appropriately.

Facilitated meetings at all levels, tools used for Project are MS Project 2003, Clarity Project Portfolio Manager

Worked on multiple projects via the PMO with the Master Project Infrastructure that included Data Center Relocation and Build out, Midrange, Middleware, VM Ware, Change Management, Storage, Mainframe, Disaster Recovery (DR), Testing and Asset Management

Followed up and closed out action items, tasks, and risks against project plans.

Trending, Data Analysis, and Process Analysis for project efficiency, as well as milestones.

Gathering and development of business requirements for critical phases of projects.

Webster Bank, Boston, MA Sep 2009 – Dec 2009

Project Administrator (Consultant)

Responsibilities are project technical support to Laptop Computers and PC Workstations to the client of the Webster Bank.

Tools used for Project are MS Project 2007, MS Project Server 2007, Clarity PPM, Maximo (ISM), MS SharePoint, MS Outlook, MS Visio, MS Access, MS Excel and PeopleSoft Financial.

Created Dashboards using MS Excel 2003 and MS Excel 2007 for Reports and Analysis.

Analyze operation performance through review of forecasts, daily logs, etc

Trending, Data Analysis, and Process Analysis for project efficiency, as well as milestones.

Created Workflow, Dataflow, and Swim lane diagrams in MS Visio, MS Project 2003 to show changes in systems and process within the project.

Work on projects assigned by the Project Director and provide high-level support to the client manager’s, director’s and client employees in preparing for desktop and Multifonds software roll out implementation.

United States Environmental Protection Agency, Las Vegas, NV May 2009 – Jul 2009

Project Analyst (Consultant)

Responsibilities are project technical support to Laptop Computers and PC Workstations to the client of the United States Environmental Protection Agency (USEPA) and Washington Mutual / Chase Bank.

Analyzed operation performance through review of forecasts, daily logs, etc.

Trending and Data analysis. Process Analysis / Efficiency using the EVM process

Worked on projects assigned by the Project Lead and provide high-level support to the client manager’s, director’s and client employees in preparing for desktop roll out implementation.

Grady Memorial Hospital, Atlanta, GA Dec 2008 – Mar 2009

Business Analyst (Consultant)

Was responsible for providing project status information required for weekly and monthly status published

Created Dashboards using MS-Excel 2003 and 2007 for reports and analysis, from various sources (purchase orders, labor tracking, financial reports, etc.) to provide a complete and accurate status of project financials.

Maintained current knowledge of industry trends related to ICD-10 and contribute to development of assets, tools and solutions for the ICD-10 practice.

Managed the analysis and execution of the ICD9 to ICD10 transition, remediation, testing and training approaches.

Supported the PM’s reporting models using MS Access, MS Project 2003, Crystal Reports, SQL Reports, and other tools as may be required to complete the work.

Assisted Communicating documents and reports using MS SharePoint nationally and globally. Maintained Project Documentation and drafted reports based on the direction of the PM.

Kappa Solutions, Atlanta, GA, Las Vegas, NV, Miami, FL Sep 2006 – Dec 2008

Business Analyst / Project Manager Analyst

Was responsible for supporting Project Executives in the creation and use of project plans Align project plans with entertainment business objectives by organizing work, determining schedules, priorities, and target dates for the deliveries.

Support the PM’s reporting models using MS Excel, MS Access, MS Project 2003, Oracle Primavera, Crystal Reports, Cognos and other tools as may be required to complete the work.

Worked on multiple projects with the Master Project Infrastructure that included Supply Chain Management, Midrange, Middleware, Desktop, Groupware, Security, Change Management, Identity Management, Storage, Main Frame, Disaster Recovery, Application Support, Testing, and Asset Management

Evaluate hardware, software and resource needs required for successful project implementation

Responsible to the Infrastructure Deployment team and Project Manager’s for completion of all hardware, software applications, Investment Software (Multifonds), mobile devices, procurement / purchase orders, and out of warranty, as well as hardware devices that needed to serviced

Sitel Inc., Las Vegas, NV Apr 2006 – Oct 2006

Project Analyst / Lead IT Administrator (Consultant)

Was responsible for accurate and timely collection and presentation of project status information required for weekly and monthly status published

By IT Project Managers. Synthesize data from various sources (purchase orders, labor tracking, financial reports, change requests, etc.) to provide a complete and accurate status of project financials.

Maintained status information for project action items, issues, risks, and key deliverables. Working under the direction of one or more Project Managers, coordinate with Project Managers and other project team members to ensure information is accurate and current.

Supported SITEL’s reporting models using MS Excel, MS Access and SQL

Generated daily, weekly, and monthly reports as assigned in accordance to the demands for each customer, using MS Excel, MS Access, SQL Reporter and Crystal Reports

Capital One, Richmond, VA Dec 2005 – Feb 2006

Project Administrator (Consultant)

Was responsible for supporting Project Managers in the creation and use of project plans Align project plans with business objectives by organizing work, determining schedules, priorities, and target dates for the deliveries.

Manage the daily operation of the project including administration and oversight of all office activities, monitoring budgets and expenses, handling correspondence, and creating and maintaining both online databases and paper files.

Used MS Project for project planning purposes.

Communicating documents and reports using SharePoint nationally and globally.

Proficiency with Microsoft Office 2003 (Word, Excel, Project, PowerPoint and Access), MS Project Server 2003 and MS Project XP and 2003, e-mail and Internet research tools

Shire Pharmaceuticals, Cambridge, MA Nov 2005 – Dec 2005

Project Coordinator (Consultant)

Was responsible for supporting Project Managers in the creation and use of project plans Align project plans with business objectives by organizing work, determining schedules, priorities, and target dates for the deliveries

Manage assigned resources and evaluate quality, cost effectiveness, and timeliness of project phases.

Evaluate and adjust goals or priorities based on project team recommendations

Evaluate hardware, software and resource needs required for successful project implementation

Act as a liaison strong between Project Team and Department Directors to build relationships and minimize conflict, as well as obtaining missing information essential to the PM.

Support the PM’s reporting models using MS Excel, MS Access, MS Project 2003, Oracle Primavera, Crystal Reports, SQL Reports, and other tools as may be required to complete the work.

Created Workflow, Dataflow, and Swim lane diagrams in MS Visio, MS Power Point to show changes in systems and process within the project.

1631 Loretta Ave., NW., Largo, FL. 33770 813-***-****, acrile@r.postjobfree.com

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